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  5. Reviews of Casa Comtesse

Reviews of Casa Comtesse 3 stars

Benjamin Franklin 197 Colonia Hipodromo Condesa, 06100 Mexico City, Mexico

#5 of 211 B&Bs and Inns in Mexico City

Guests' Choice

Review score

Based on 276 B&B reviews

9.6

Score breakdown

  • Cleanliness

    9.8

  • Comfort

    9.7

  • Location

    9.5

  • Facilities

    9.6

  • Staff

    9.9

  • Value for money

    9.6

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 4 April 2025

    10
    Thank you for Avery nice stay. I felt very comfortable and safe.
    • Leisure trip
    • Group
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    N/A

    The staff were lovely. The accommodations were great. I loved all the artwork throughout Casa Comtesse. Breakfast was always plentiful.

    Stayed in April 2025

  • Reviewed: 1 April 2025

    10
    Luxurious.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    The decor and service are outstanding.

    Stayed in March 2025

  • Reviewed: 22 March 2025

    10
    Fantastic stay! I would definitely come back!
    • Leisure trip
    • People with friends
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted via mobile

    Wish it was more central. It’s more on the outskirts of condesa but that’s ok as we took Ubers everywhere.

    Amazing service and staff and family home like feel. We had a wonderful time at Casa Comtesse. It truly felt like we were staying in a stunning, elegant, private home. The breakfasts were delicious and the staff were incredibly warm , friendly , helpful and accommodating. A special shoutout to Fernando, who went above and beyond to assist us with everything and always had a great positive , friendly supportive attitude with a smile! Diego at reception and the 2 ladies who served us breakfasts were such a delight! Always smiling and so kind and helpful! And the art work is so unique as is the decor! As for the location, it’s on the outskirts of Condesa, so you’ll need to take taxis or Ubers to most places. I’m sure you’ll have a great stay here!

    Stayed in March 2025

  • Reviewed: 22 March 2025

    10
    An absolute gem of a hotel that we would unreservedly recommend.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The fabulous hosts, Alex, Diego and Fernando were exceptionally attentive and helpful. The building, furnishing and artwork are understated and elegant. The bedroom and ensuite beautiful. The breakfast is a delight. Wonderful location. We were so lucky to have stayed at Casa Comtesse.

    Stayed in March 2025

  • Reviewed: 16 March 2025

    10
    Comfortable, beautiful space and delicious breakfast
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Not much more to say that isn’t already covered in the other reviews - really loved this place!

    Stayed in March 2025

  • Reviewed: 13 March 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights

    Some nights it can be a bit noisy at the front of the house at night and early morning. Ask for a back room.

    The house is beautiful and the gardens are peaceful and quiet, especially at the back of the house. Staff are very helpful and friendly

    Stayed in March 2025

  • Reviewed: 24 February 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Wonderfully artistic, cozy, friendly place in a great location.

    Stayed in February 2025

  • Reviewed: 23 February 2025

    10
    Home away from Home
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    Nada

    The staff was incredibly helpful! Diego gave us a ton of recommendations and helped us find some great, local restaurants to try. The breakfast was such a nice treat each morning. We will definitely try to stay here again when we come back to Mexico City!

    Stayed in February 2025

  • Reviewed: 21 February 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    Lovely space and staff

    Stayed in February 2025

  • Reviewed: 9 February 2025

    9.0
    Personalized, comfortable, clean - like staying with a fancy friend!
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    The nit-pickiest of things, which shows you I really got nothing negative to say: the hair dryer was only blasting cold air! Truly great stay, would return!

    We were only here for one night but will most certainly return. The vibe is truly like living at your artsy pal’s vacation home. The hospitality is very personalized and they really do their best to make you feel comfortable. Our suite was very spacious and comfortable! The back garden and common areas of the property were very welcoming!

    Stayed in February 2025

  • Reviewed: 22 January 2025

    10
    Unique place to stay with the most welcoming staff
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 4 nights
    • Submitted via mobile

    We had a lovely 5 night stay here. Fernando was especially welcoming and provided so many helpful recommendations and made wonderful mezcal cocktails. Prior to our trip they connected us with a local guide that made it very easy to do day trips. We stayed in two different rooms during our stay- La Malinche and El Pomposo suite. Both were very nice, comfortable and quiet. The house itself is so interesting - full of original art, character and really nice seating areas. It really felt like home. I look forward to staying here again next time I visit CDMX.

    Stayed in January 2025

  • Reviewed: 17 January 2025

    10
    Wonderful.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing!

    The staff are lovely. The food was fantastic. The location was great. The bed was very comfortable. I would highly recommend staying here.

    Stayed in January 2025

  • Reviewed: 11 January 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Lovely staff Clean room, great facilities

    Stayed in January 2025

  • Reviewed: 9 January 2025

    9.0
    Friendly bandb with kind and helpful staff, delicious breakfasts, and cozy common areas
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 8 nights

    The rooms are big and a bit bare bones. Some people might find them to be less well appointed than expected for a hotel with such high ratings. We didn't mind overall, though it would be nice if the bathrooms were updated and upgraded a bit, Still, everything was functional .

    This hotel is on a busy street, and while it's in Condesa it's not right there in the middle of the greenest or trendiest sections of the area. But it is close to all that if you don't mind walking a bit (10 to 15 minutes) and quite convenient if you, like us, prefer to take public transit. There's a metro stop only a few blocks away and a rapid bus stop (the kind with its own lane and central platform) literally across the street. The staff at the hotel is very friendly and very kind, and that, combined with the homey feel of the main space (it apparently was originally a home) adds to the charm. There's a communal dining area and a cute little garden spaces in front and in back, and the breakfasts include all the usuals but also homemade Mexican dishes that vary from day to day and are cooked to order. While the kitchen does have one main cook, the hotel staff work there too, and the collective effort is part of that friendly ambiance. The rooms were spacious, and the hotel was quiet.

    Stayed in December 2024

  • Reviewed: 14 December 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Very lovely house on the edge of Roma

    Stayed in December 2024

  • Reviewed: 12 December 2024

    9.0
    Easy to get to nearly everywhere from this quaint little gem. Super friendly staff and great breakfasts.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 5 nights
    • Submitted via mobile

    Bed was a big stuff for us. Room had a strange layout so was awkward to place luggage. closet doors block access to closet -consider curtains.

    Unique architecture, furnishings and art. Super friendly and helpful staff. wonderful breakfasts. option to have tea or coffee any time of day. ( I love my herbal te at night). Great location. library, hats for loan, mezcal tasting….loved it all.

    Stayed in December 2024

  • Reviewed: 12 December 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The volume of water from the shower was a little small, but not a major issue.

    The staff were very friendly and helpful, and prepared breakfast for us even though we had to leave very early in the morning. The breakfast tasted great.

    Stayed in December 2024

  • Reviewed: 8 December 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nice space, great staff, tasty breakfast, great location (walking distance from lots, transit, but also pretty quiet)

    Stayed in November 2024

  • Reviewed: 26 November 2024

    10
    Loved this property.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Beautiful house full of character & history . Very helpful and friendly staff . Both Alex & Diego spoke good English and were very professional. Breakfast was very good . Full use of kitchen if we wished and tea / coffee making available all day. Lovely private garden at rear . Location very good . Unfortunately we were only spending one night there before returning home. Would definitely go back there if ever visiting Mexico City again.

    Stayed in November 2024

  • Reviewed: 24 November 2024

    9.0
    Casa Contesse offers a really delightful welcoming inclusive experience in beautiful surroundings
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    Pillows could have been better quality

    Beautiful Breakfast was a delightful communal experience -different each day. a special offering was cooked each day but if that did not suit eggs were available as was a generous continental choice with pastries from an excellent bakery. Alex gave us a lovely welcome and all the staff were super communicative cheerful and helpful. The historic house was bedecked with interesting objets d'art and furniture and the walls with framed pieces-with sale and background details available on qr codes. Front and back leafy garden space was available for relaxing quietly.

    Stayed in November 2024

  • Reviewed: 15 November 2024

    10
    It’s a very special place!
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 6 nights
    • Submitted via mobile

    Can’t think of a thing!

    Beautiful house in a great location. The room was large and decorated with the coolest art. It felt very private and peaceful. The staff was so kind and helpful. We were a bit sad when we left…but we’ll be back. Highly recommend Casa Comtesse.

    Stayed in November 2024

  • Reviewed: 25 October 2024

    9.0
    We felt like we were staying with family
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Honestly we can't say anything bad about our stay here we loved everything. All the staff where great. Diego, Fernando gave us great information about the areas we had chosen to visit. The 3 Alex Diego and Fernando where very friendly and welcoming not to mention they have great knowledge about the area and surrounding towns. We loved it all.

    The breakfast was great. The kitchen staff was very accommodating great home family like atmosphere.

    Stayed in October 2024

  • Reviewed: 22 October 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    History and tasteful interiors

    Stayed in October 2024

  • Reviewed: 18 October 2024

    10
    Breakfast was delicious & rooms are decorated tasteful!
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 5 nights
    • Submitted via mobile

    We loved everything about the place

    I the decorating is very tasteful!

    Stayed in October 2024

Showing 1 – 25

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