My in-laws said they had some issues with their AC, but they also could have reported it earlier

Staff was incredibly friendly and attentive, rooms got cleaned immaculately in the blink of an eye, wonderful pool, beautiful rooms, can not recommend higher - the only reason I want to keep it to myself is so that it's easier for me to book in the future!!

Stayed in March 2025

A bit far from areas of interest and good restuarants.

A very unique and comfortable hotel

Stayed in March 2025

They do everything great.

The breakfast buffet was the best we have had during this visit to the Yucatan. The combination of fresh fruit and juice, along with the best muesli I have had in a long time. All of the staff were very helpful, particularly Alejandro. He helped us arrange a reasonable driver to visit Uxmal. The neighborhood that the Carsona is located is very interesting and has a number of very good restaurants and bars.

Stayed in March 2025

Gorgeous updated all house

Very comfortable rooms, great updated bathrooms, awesome decor, and the owner as well as the staff were extremely helpful and friendly

Stayed in March 2025

The area seems a little iffy but once you are inside the secure doors it’s a different world. (As is the case in many areas of Mexico). There are a few places to eat around the area but they are open at limited times and are somewhat hard to locate. They are hidden behind doors that would you would not think have restaurants behind them. I would suggest getting a cheap uber and heading over to St. Lucia.

We loved staying here while we were in Merida!! The pool areas were so beautiful and relaxing and there is plenty of room and shade. We stayed in two different rooms due to booking at the last minute. The first room was older and a bit smaller but still very comfortable. The second room was in the newer part of the complex and was quite a bit bigger, more beautiful and more modern. Both rooms had very comfortable beds, showers with plenty of hot water, wonderful towels and were very clean. The staff were so accommodating and helpful and some spoke English. Breakfast was great with eggs cooked the way you like them, toast, granola, yogurt, some fruits, coffee and juice. It’s easy to chat with other guests in the small breakfast area and that’s always fun.

Stayed in February 2025

Nothing

Just a lovely little spot hidden away. Grounds were gorgeous even better in person. The reception (Alejandro and Kitchen staff went above and beyond!) So kind, and super informative. Always there to help you. Rooms were perfect, beds very comfortable and linens were great! It had a very old world charm, which we love and if we ever visit beautiful historic Merida again, we would definitely stay here again! Highly recommend.

Stayed in March 2025

Nothing

The place is beautiful, clean and greatly decorated. The pool and gardens were very relaxing and quiet. But the best was the friendly staff. Alejandro was very hospitable and professional, he would check up on us to make sure everything was ready upon our arrival, he gave us great recommendations as well. We will definitely return to this hotel.

Stayed in February 2025

Walking through the outside doors into the beautiful setting. Alejandro was very good at guiding us and making sure we had everything we needed. You should do all you can to keep him. Great asset. Breakfast was perfect every morning. I am an early riser…and having a cup of coffee ready at 6AM was great. Keep that little extra. I also want to add that the place is filled with little touches that show that someone really cares about the impressions we take away. Keep your designer too.

Stayed in February 2025

Nothing

It is a complete sanctuary. Beautiful garden, comfortable rooms, great breakfast and wonderful staff. Lots of space to hang out and 2 refreshing pools. At check in we got a list of really good restaurants, bars and special places to see. The hotels laundry service was super convenient. We liked the location - close to park Plancha and a good walk to centro and Paseo de Montejo We will be back 👌🏽

Stayed in February 2025

Our room was spacious but a bit too dark for our liking

We were welcomed by extremely friendly staff. The hotel has got a very nice modern feel and we enjoyed the 2 swimming pools. The breakfast in the morning is quite basic but adequate

Stayed in December 2024

Noisy venue nearby with loud music

Nice and quiet. Great staff.

Stayed in December 2024

That we could stay only for one night. This hotel needs one day extra just for relaxing and enjoying the backyard😍

We had wonderful stay! Hotel owner Carlos greeted us when we arrived and it made us feel very welcomed. Rooms were spacious and clean. Someone who decorated has excellent stylish taste. We had hammocks in our rooms aswell. Perfect for reading or studying. Backyard is your own little jungle and it is amazing to relax after long hot day exploring the city.

Stayed in November 2024

Spacious rooms & quiet rooms

Amazing very helpful

Stayed in November 2024

No fridge or kettle in room - but there was water and coffee available in the salon during the day

Super stylish architect designed vibe Well thought everything including hammock in the bedroom and lovingly furnished and decorated +

Stayed in November 2024

Not really anything that can be fixed, just that our room had windows facing the street, and traffic noise starts quite early.

Very nice casona, with great, charming atmosphere. The owner went above and beyond to make sure we have everything we need, including offering us excellent suggestions on things to do and places to go eat. Room was decent sized, bathroom huge, and outdoor space quite marvelous. Too bad we did not get the chance to use the swimming pool. Maybe next time :)

Stayed in November 2024

It was difficult to enjoy the outdoor area given the very high number of mosquitos in the garden area. The breakfast was a ham sandwich and watermelon with some cake, which was ok, the coffee was not the best quality

Really nicely designed rooms in a lovely setting. The outdoor pool and garden area was very picturesque.

Stayed in September 2024

To change breakfast choices during different days would be appreciated

Clean and nice

Stayed in August 2024

Carlos and the team at Casona Origen Merida are top tier. We were provided with a list of recommendations for things to do in and around Merida before our arrival. The staff were readily available and the brekky is delish. Carlos also went above and beyond helping me with a DHL delivery for things I forgot at accommodation in another city. Absolutely loved this boutique hotel and would stay again. The rooms are beautifully designed and spacious. There are two lush pools and the greenery in the garden make it really peaceful 10/10

Stayed in May 2024

Nothing

Super friendly and helpful staff Easy checking and parking Fantastic hidden and fresh garden with 2 swimming pools Super clean room Perfect to relax after busy day in the hectic city

Stayed in March 2024

There is a self check-in, which works quite well if you expect it (which we didn't). Make sure to check your WhatsApp for instructions. Also our host was very responsive via WhatsApp.

Beautiful property and rooms. Had a very relaxing stay.

Stayed in March 2024

Location was a bit off from central Merida - not a far walk though. The bar next door was fun, but noisy.

Loved the staff and the decor. Room was great. Garden was lovely.

Stayed in February 2024

I love the interior design it is a charming and beautifully decorated place.small cozy hotel with everything you need in Merida. Cameral breakfast: delicious and very good coffee Absolutely recommend! Worth every penny (I loved the decorations in the garden and the room in the bathroom, next to the wall - phenomenal idea to put the plants between the window and the wall!!!! Love it!!)

Stayed in January 2024

Only “complaint” would be a little more fruit with breakfast and that breakfast was available starting earlier than 8:30

Absolutely beautiful property. Would be great for a longer stay as there are a lot of amenities that we could not use due to time (brick oven, grill) and other things.

Stayed in January 2024

Little mor variety with the breakfast

We really enjoyed sitting outside with the great lights and the yard was kept clean by the staff…also thanks to the very kind and welcoming staff. We would come back any time and recommend Casa Origen!

Stayed in January 2024