Ave. Del Sol MZ 22 Lote1 - Anah Tulum C112 - Bahia Principe, 77776 Akumal, Mexico
#4 of 67 hotels in Akumal
Guests' ChoiceBased on 21 apartment reviews
9.0Cleanliness
9.4
Comfort
9.1
Location
8.9
Facilities
9.6
Staff
9.2
Value for money
9.3
Free WiFi
9.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 21
Reviewed: 16 January 2025
Leondra
CanadaFelt safe in a gated area. Quick to respond to questions. Loved having a little kitchen with what we needed to explore on our own. Bed was comfy and it was quiet.
Stayed in January 2025
Reviewed: 28 June 2024
Rosa
United StatesA lot of mosquitos to walk-in the property because was raining those days. Some insects cockroaches and spiders found inside de unit. Nothing nearby you definitely need a car.
Beyond my expectations! Lovely place with small pool on private patio, landscaping amazing around. Very nature place if you enjoy trees, plants.
Stayed in June 2024
Reviewed: 30 April 2024
Daniel
PolandNothing
Super place! Facility in a gated community. Great equipped kitchen, nice terrace and small private pool! Two air conditioners. Very quiet all around! In the morning at breakfast we were even visited by a small aguti. Great contact with the owner, you can talk to him about everything. He is very helpful and understanding. I respect such people very much! I would love to come back here when I am in Mexico again.
Stayed in April 2024
Reviewed: 6 January 2024
Blaine
JapanWas a bit confusing getting through the security, into the property as it’s a gated community. Also, after we got to the property, had to download an app on the phone to make the entry door work . We did work it out eventually, but was a long process, would’ve been much simpler to have a lockbox with access to a key.
I liked that the host was always available to answer questions. I think the property was incredibly good value for the price. Really enjoyed the short stay there and would’ve liked to stay longer.
Stayed in January 2024
Reviewed: 4 December 2023
Ernesto
MexicoThe door lock is electrical and the app is not that easy to handle.
Very Clean and cozy apartment.
Stayed in December 2023
Reviewed: 4 November 2023
Satoko
United KingdomBluetooth lock didn't work for the front door and no wifi around. I needed to move main entrance to get mobile signal to contact owner but he responded quickly. Was not a big issue for us.
Very clean property and well organised. Part of Bahia Principe hotel resort. Owner issued a code for security gate and I felt quite safe around the property.
Stayed in October 2023
Reviewed: 1 August 2023
Jonathan
United StatesWho designed the swimming pools in this complex? Very shallow and filled with mounted lounge chairs and walk up cocktail areas. Not really for swimming.
Everything was nice, clean, comfortable and well designed. Quiet location. Good value.
Stayed in July 2023
Reviewed: 6 June 2023
Pepe871
GermanyPool Jacuzzi outside not so clean 2 blinds you could not be pulled up. He already knew and offered to send someone, but since we just stayed 2 nights, we didn't want to bather about the repair. A little complicated check-in. You have to download an app He has a camera in the flat, pointing to the door.
Nice spacious appartement Good kitchen supply Good value for money Nice quiet cojunto buy yu should have a car to stay there
Stayed in June 2023
Reviewed: 17 April 2023
Bálint
HungaryThe apartman was perfect for us, with nice kitchen, living room. Situated close to the pool and not far from the see by car.
Stayed in April 2023
Reviewed: 19 February 2023
Catherine
GermanyA few small things were missing, like dish cloths (there isn’t a dishwasher so you have to wash everything by hand) or paper towels. We wished there would have been a washing machine to do laundry, but we took our clothes into town and had them washed there so it was okay. For longer stays (5+ days) would be nice to have an extra set of towels. Also, the plunge pool is ice cold so we weren’t able to use it—and it wasn’t very private since it was right on the walking path. But we didn’t mind since we used the bigger pools anyway which were very nice
Spacious and comfortable apartment. Perfect for a week by the beach. The two pools were very nice, and the grounds were well-tended. The bed was super comfy, and the rain shower in the bathroom was great
Stayed in February 2023
Reviewed: 8 May 2022
Justin
United Statesi had to buy shampoo and body wash from the store, it wasn’t provided
dishes were provided, air conditioning was solid,
Stayed in May 2022
Reviewed: 24 April 2022
Luis
United StatesOur stay in this condo was great. It covered all our expectations, we had a beautiful beach very close by and a convenience store, it was safe and Linda answered all our questions very quickly and helpfully. We would easily come back and we recommend it to anyone, the only thing you need is a car. TVs air conditioners on Wi-Fi, all very good
Stayed in April 2022
Reviewed: 16 August 2022
Raul
United StatesCouch smelled bad, The plunge pool had some bushes grown up over the mini pool that it could poke our eyes or skin, so we could not use it. Bathroom tissue paper was not enough for our 3 nights that I had to contact the owner asking to drop us more. Dangerous for the snakes, hard to be on the pool after we saw one.. TV was not working, one night we were trying to find out, why there was no sound, I asked the owner, but he was not really a hello, next day after over an hour, my husband made it to work, this caused us stress.
I liked the inside of the condo, clean and organized.
Stayed in August 2022
Reviewed: 11 February 2025
Nikita
United KingdomThere are no comments available for this review
Stayed in February 2025
Reviewed: 7 October 2022
Silvia
GuatemalaThere are no comments available for this review
Stayed in October 2022
Reviewed: 1 May 2022
Viviane
ColombiaThere are no comments available for this review
Stayed in April 2022
Reviewed: 17 April 2022
Paul
CanadaThere are no comments available for this review
Stayed in April 2022
Reviewed: 7 March 2025
Mr
United KingdomThere are no comments available for this review
Stayed in December 2024
Reviewed: 26 June 2022
Mijia
United StatesThere are no comments available for this review
Stayed in May 2022
Reviewed: 4 May 2023
Anonymous
United StatesThere are no comments available for this review
Stayed in May 2023
Showing 1 – 21
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content