Skip to main content
  1. Hotel reviews homepage
  2. Mexico hotel reviews
  3. Quintana Roo hotel reviews
  4. Holbox Island hotel reviews
  5. Reviews of Frequency

Reviews of Frequency

Calle Paseo Kuka, 77310 Holbox Island, Mexico

#98 of 115 hotels in Holbox Island

Guests' Choice

Review score

Based on 154 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.0

  • Location

    8.0

  • Facilities

    7.4

  • Staff

    8.2

  • Value for money

    8.0

  • Free WiFi

    6.2

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 19 March 2025

    9.0
    A great no frills stay in a beutiful quiet location 2 minute walk to the beach
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 6 nights

    Very low water pressure, I would recommend using the beach showers where possible

    Great quiet location, fantastic value for money, This is an absolute no frills experience but absolutely great

    Stayed in February 2025

  • Reviewed: 22 February 2025

    8.0
    Perfect place for an eco-friendly getaway on Holbox island.
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 7 nights
    • Submitted via mobile

    Was the inconsistent water supply in the shower. Still wouldn’t keep me from coming back.

    We loved The concept, tranquility, location and friendly staff at frequency. Also, loved the soaps that they provided.

    Stayed in February 2025

  • Reviewed: 17 January 2025

    9.0
    Really nice place to stay on Holbox with the amenities of a hotel room
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    A built of a walk out of town but nice and quiet

    Cool looking rooms with helpful staff

    Stayed in January 2025

  • Reviewed: 13 January 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Place very nice

    Thanks very much panchi house cleaning she is very nice ... Muchas gracias panchi por tu ayuda eres muy especial ...

    Stayed in January 2025

  • Reviewed: 26 December 2024

    9.0
    Raw rustic natural stays, 20 minutes walk from the ferry terminal, friendly helpful host, peaceful & in the heart of
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No storage inside my dome, not cleaned everyday, water pressure, thin walls- may not prevent the noise

    Peaceful, tranquil, in the midst of nature

    Stayed in December 2024

  • Reviewed: 11 November 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very nice cozy domes. Close to city centre and exactly as they are described. Staff is very friendly. Yeipidi helped me out getting a new suitcase when mine broke (which is hard on this island) I extended my stay and if it wasn’t fully booked I would’ve stayed longer!

    Stayed in November 2024

  • Reviewed: 4 November 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The rooms and the shared areas were very beautiful with all the hammocks. It was near the "city center" without being too close to the noisy places. Very chill vibe. Everything was very clean and comfy as well.

    Stayed in October 2024

  • Reviewed: 30 August 2024

    8.0
    Good service, nice host, roof and wifi need upgrade.
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    The roof leaks. We had puddles of water in the room. Since the room doesn't offer any shelves to put your big backpack/suitcases on these will inevitably be placed on the floor i.e. in the puddles of water. Poor wifi.

    Nice gardens, manager always eager to help. Even before we arrived I was sent a list of activities, transport options and restaurants. We could also borrow an umbrella. Very good service! Cool bathroom with skylight in the shower.

    Stayed in August 2024

  • Reviewed: 23 August 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights

    Interesting, modern design Cozy atmosphere inside the rooms

    Stayed in August 2024

  • Reviewed: 23 August 2024

    7.0
    Worth it the price. Convenient.
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    We found that some of the staff didn’t really follow through with our requests or was present during our stay.

    For what we paid it was worth it. The location was perfect and close to everything. The room was comfortable and clean, but small. The cleaning lady was really nice.

    Stayed in August 2024

  • Reviewed: 2 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very low pressure of water in the shower

    Cool glamping with comfortable bed, spacious bathroom and nice atmosphere.

    Stayed in April 2024

  • Reviewed: 26 April 2024

    7.0
    Nice place but if we had known about the scorpions we would have chosen another place and slept more peacefully
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    We had a few scorpions in our room (4 in total). The first time we got really scared but most of the time nobody was at the reception so we couldn’t get help. We ended un asking to a neighbouring supermarket where they were really nice and helped us. In the end the staff got back to us saying we could change rooms if we wanted, so we did, but the next day we had two scorpions in that room as well.

    Nice little homes in the nature, quite comfortable and with everything we needed. Cute raccoons wondering around.

    Stayed in April 2024

  • Reviewed: 10 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Air conditioner wasn't working on our room but Juan Pablo did his best to get it fixed. We eventually had to move rooms. Also there was no coffee maker as was listed on the amenities.

    The domes were surprisingly roomy with a mini fridge in the room. Great location to the beach. Friendly helpful staff. Loved the "outdoor" shower. Was a great place to stay for the value.

    Stayed in March 2024

  • Reviewed: 14 February 2024

    8.0
    Great stay at Frequence Hotel in Holbox!
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights

    Actually nothing we could think off. The power of the shower current was not so hard and could be better, but that is all luxury details. Our mindset from me and my wife was to adapt ourselves to the circumstances of a hotel which is not like a 5 star hotel. Then you will have a great time here!

    It's a very nice hotel located outside the center of Holbox. Therefore you definitely have your rest without too much noise from the center. The bed was really comfortable with a good Wi-Fi signal. Also the staff is very kind as we had all our ropes wet and the lady offered us to dry the clothes in a dryer. A lot of reviews we have seen was about the animals in the night, we didn't experience any cockroaches or scorpions. We only saw a raccoon in a tree next to our room which was actually cute. I think your mindset is important: you are in a place where there are insects and other animals so it could be you would face an insect in your room. The rooms are pretty isolated except for the ventilation hole under the door which is necessary for the ventilation in any building. Possibly a cockroach could enter, but if you don't think about it too much there is nothing wrong.

    Stayed in February 2024

  • Reviewed: 7 February 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 4 nights
    • Submitted via mobile

    There's no one to help. I didn't receive my room number, and the cleaner girl helped to find a room that was ready. The guy that is the receptionist never was there I had an issue with two alacrans, and he never replied to my messages I had the let room one night before, and I couldn't ask for a refund due to the alacrans.

    The place is nice

    Stayed in February 2024

  • Reviewed: 4 February 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Shower not perfect, no pressure but is good for the ambience, couldn’t expect more.

    good for the experience but i wouldn’t stay more than 1/2 nights. Nice common area with hammocks and seats, good atmosphere. Cleaning lady super nice, she does more than she should, the receptionist wasnt here when clients arrived and she did the job for him. Rooms clean good towels and perfect toiletries.

    Stayed in February 2024

  • Reviewed: 27 January 2024

    9.0
    Good place
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    The place is unique and has a nice vibe for couples to stay.

    Stayed in January 2024

  • Reviewed: 14 December 2023

    8.0
    Great value for your money
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Take earplugs with you for the construction work down the road and the raccoon family that might play on your iglo at night. We came home the first night and there was a huge scorpion in our sink. Unfortunately for us there was no staff to be found around so we had to remove it ourselves. Also a bit of a downside there was no furniture to put your luggage on/in.

    Funny little iglo’s with a lot of beautiful greenery around them. The bed was comfortable and the shower had a cool window at the top. Great location and perfect for two nights. We got a lot of great tips from the guy who checked us in. Everyone seemed very very friendly.

    Stayed in December 2023

  • Reviewed: 11 December 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    The AC in our room was not working. When it rained it was leaking into our room.

    Very cozy location, close to the beach.

    Stayed in November 2023

  • Reviewed: 25 November 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 4 nights
    • Submitted via mobile

    -

    Great value for money. Simple but well furnished. The owner has good tips for restaurants and tours. It is a super place to stay!

    Stayed in October 2023

  • Reviewed: 10 November 2023

    8.0
    Fairly Good Option for a few nights
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Noise isolation - if your AC is on then be prepared for a fairly LOUD night. 😅 . Honestly not that bothered about nature sounds around and winds and so on while that AC unit is placed right by the head. Didn't figure out are the bicycles available for everyone or needs to be rented (kinda missed the info on that part).

    Overall a nice option to stay in! We were in for the experience by booking the stay and well we got it. 😅 Had a raccoon family scaring my wife over night, but that kinda comes with the experience of it. Really liked the showers and the fact the transparent roof was cleaned as well over our stay. The location is fairly good for the access to the beach. And close by are all what you need - restaurants / shops. Outside the cabin everything was maintained clean and tidy.

    Stayed in October 2023

  • Reviewed: 2 November 2023

    9.0
    Bargain.
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    All the staff are friendly and will help anyway they can. The room was fantastic for the money.

    Stayed in November 2023

  • Reviewed: 23 October 2023

    8.0
    Definitely worth the money
    • Business trip
    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Toilet corner strain in the room without any door or curtain. Could be better with AC

    It’s a great location with really nice owners. Simple but fantastic breakfast.

    Stayed in October 2023

  • Reviewed: 20 September 2023

    9.0
    Great experience! We’ll love it.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    They need to take care of details, just that I’d say. You can be seen inside room 5 from the outside through the window. The cover is not there anymore

    The idea about being a domo “in the forest”. It’s a great proposal. You feel integrated to the nature.

    Stayed in September 2023

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!