10 Avenida Norte entre calles 6 bis nte y 8 nte, 77710 Playa del Carmen, Mexico
#199 of 251 hotels in Playa del Carmen
Guests' ChoiceBased on 287 hostel reviews
7.4Cleanliness
7.2
Comfort
7.2
Location
9.2
Facilities
7.0
Staff
8.4
Value for money
7.8
Free WiFi
6.9
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End of dialog contentReviewed: 2 April 2025
Omer
IsraelThe bathroom clogged often and the water wasn't always hot enough
The location was perfect, nice staff, the room was comfortable.
Stayed in March 2025
Reviewed: 16 February 2025
Sandra
Switzerlandkitchen not clean and very basic
the breakfast was basic but ok The boss (manager) knew very well how to achieve the needs and whishes of the travelers.
Stayed in December 2024
Reviewed: 13 February 2025
Muhamed
United KingdomThe location is excellent, but the upper bunk beds are extremely uncomfortable—probably the worst I’ve experienced. There are no safety rails or barriers to prevent falling, which makes them feel unsafe. If you plan to stay here, I highly recommend booking a lower bunk instead
Stayed in February 2025
Reviewed: 23 January 2025
Dongxiang
United Stateslobby
location
Stayed in November 2024
Reviewed: 17 January 2025
Natasha
United KingdomSimple room, shared bathroom
Great location for the beach and tourism
Stayed in January 2025
Reviewed: 13 January 2025
Haley
United StatesThe hostel is very basic, but I think with the price that is to be expected. I stayed two times. The first time, when I arrived they told me they no longer had space or availability even though I already had a reservation through booking. After a long while, they were able to give me a room. It was an upgrade to a private room and I was very grateful that they did not just turn me away. However, even the private room was pretty basic. I would say it's okay. Just keep your expectations where the price point is.
Stayed in December 2024
Reviewed: 5 January 2025
Lizeth
SwitzerlandA bit noisy, old and somehow neglected. Also, the lockers are tiny!
Well located
Stayed in December 2024
Reviewed: 29 December 2024
James
United StatesWiFi was inconsistent on my stay. That said, I had connection most of the time. Really there wasn’t much I didn’t like. It’s a hostel and as such it delivered a good product.
The location was nicely centrally located to ferry and buses. The shower did indeed have hot water ( just a bit of patience is required for it to get to temp. The coffee and breakfast while very small was a welcome at this price point. The AC was very cold but staff were happy to adjust it without hesitation. Staff let me leave my backpack well before check in: many places unfortunately charge for that.
Stayed in December 2024
Reviewed: 26 December 2024
Emmacita
SwitzerlandEverything is old and dirty. The photos must have been taken years ago. Sheet are so old that they have holes. Breakfast is very basic and only sweet (toast, jam, honey, Nutella, juice, cereals, tea & coffee). Bathrooms cannot all be locked, showers are small with just a curtain. The terrace must have been really nice but unfortunately not maintained. Chairs are broken, ceiling is licking, no charm at all.
Location is great, near everything, very central but still in a semi-quiet street. Staff seem nice.
Stayed in December 2024
Reviewed: 8 December 2024
Pam
United StatesThe Internet is not reliable
Upstairs, where the sitting is mostly, good view, very spacious and thanks to the ladies for the included breakfast they prepared
Stayed in December 2024
Reviewed: 6 December 2024
C
Australiawas fine
Stayed in December 2024
Reviewed: 27 November 2024
Riccardo
ItalyDirty
Position
Stayed in November 2024
Reviewed: 15 November 2024
Arvis
LatviaBathrooms/showers need a little upgrade- sink was leaking, but not a big deal.
Good basic hostel. Breakfast was a nice addition and location was excellent. Hostel has a decent vibe!
Stayed in November 2024
Reviewed: 6 September 2024
Tracey
CanadaBathrooms were basic, no top sheet for the bed and no towels.
Great location, great value
Stayed in September 2024
Reviewed: 23 August 2024
Mihaela
RomaniaNo natural daylight in the room (corridor window) The double bed is a bit small for 2 people No butter or margarine for breakfast
Great location near 5th avenue and cheap local food market open 24/7 You don't really hear the noise from 5th Friendly, helpful staff Nice rooftop AC Hot water
Stayed in August 2024
Reviewed: 17 May 2024
Ben
CanadaMost importantly the wifi near my room didn't work. All of my other hostels had private bathrooms in the shared dorms. I don't like the shared bathrooms and it makes keeping them clean harder I think. I wasn't given a towel when checking in (I forgot it was available and didn't ask). The lightbulb on my bed didn't work and there was no fan like in the other hostels.
The location is good if you want to be close to the party area. Free water!
Stayed in May 2024
Reviewed: 2 May 2024
Joshua
MexicoNothing
Everything
Stayed in April 2024
Reviewed: 1 May 2024
Agnieszka
Poland+ great location (close to the beach, the centre, Ado, Walmart) + friendly and helpful staff + luggage storage + AC in the rooms + breakfast was rather basic (toast, jam, cereal, fruit) but fresh and tasty - bathrooms were shabby, uncomfortable and lacked privacy
Stayed in April 2024
Reviewed: 26 April 2024
Isabel
PortugalVery expensive for what you get! Breakfast was quite desagreable. And We could not eat more then what we were given. No butter, bimbo bread, and a strange choice of fruit (half of a small banana, 1/4 of a avocat, and some slices of apple). In a country with great juicy fruit, its so strange this choice. Rooms very small, and beds had no light and plugs to charge phones etc. Sheets were not in cotton. Toilets were not in conditions, shower had no water pressure .. etcetc I thougt there was some exterior space to relaxe. But zero. And there is no place inside to relaxe and meet other guest. As there is only a kitchen with an area where we take breakfast. But no confort at all. Chairs are so uncomfortable, that after a while sitting there one must leave...Quiet disapointed.
Location was quite good, 10m walk from Ferries. Staff that was on reception desk on my arrival was very nice and friendly. Matrass not good..
Stayed in March 2024
Reviewed: 16 April 2024
Roberta
United KingdomThe ground floor showers are shabby and even if they get cleaned every day look dirty and decrepit.I was not even given a pair of sheets to sleep, and the AC on all night long got me sick. I had to take out a sweater for my backpack as I was so cold (despite there being like 30 degrees outside!), and only the day after I was told I could ask for a blanket. Why don’t they communicate that at the check in? Finally, there is only one plug available in your bed, while by now we all have more than one device to charge.
The big terrace
Stayed in April 2024
Reviewed: 9 April 2024
Josué
MexicoThe bed is a good option for short stays but I consider that the room is not comfortable enough for long stays, there is not much ventilation in the rooms. The bathroom is mixed.
The location is perfect. Very close to the main attractions of Playa del Carmen. There is a very comfortable terrace. They provide breakfast and offered to wash my dishes, the staff extremely friendly.
Stayed in April 2024
Reviewed: 24 March 2024
Smith
CanadaShared dirty bathroom Poor breakfast ( no eggs or fruit as advertised ) just coffee and bread
Stayed in March 2024
Reviewed: 26 February 2024
Heino
CanadaThe mosquitoes
Central in town
Stayed in February 2024
Reviewed: 2 February 2024
Diana
North MacedoniaThe room was so small, no place for luggage, no keys for the door neither.
I liked the common area - rooftop where you can meet people and chill. Wi-fi was good, staff was also nice
Stayed in January 2024
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