Breakfast wasn't what the website says - not a buffet. No options and limited.

Stayed in December 2023

Kind of noisy with boisterous groups. but no “bad elements” just people having fun.

I booked this for the wrong night, but they nevertheless let me stay there without charging me more when i showed up. very kind. not a fancy place, but safe and fairly well maintained. popular with big groups of boisterous folks who like to gather at the tables in the common area: early and late, but not too crazy. pretty good location on the edge of the central scene.

Stayed in November 2022

In the morning No hot water in the shower. During the day the temperature of the water is so so.

Breakfast is good, however little hot cakes might be on better temperature.

Stayed in October 2022

Hot water on a timer

Every member of the team was exceptional, and Alejandra treated like a prince every morning at breakfast.

Stayed in September 2022

They are very friendly staff.

Stayed in July 2022

Warm water is only available within a fixed schedule.

The staff was kind and helpful. I enjoyed the breakfast. Location was convenient.

Stayed in December 2024

Water pressure very porr, absolutely no hot water, maybe lukewarm at very best. Internet/WiFi horrible to frequently nonexistent. Was overcharged according to rates posted in reception, but we were there for 5 nights during Dia de Muertos also. Wouldn't stay there again overall.

Location was OK about 10 min to Zocalo. Breakfast included was nice on terraza, lady that runs it was very nice. Had safe in room.

Stayed in November 2024

Everything

Stayed in March 2024

The bed and pillows were both rather hard.

The breakfast was great and the lady who prepared it was very friendly, she gave a us a hug the morning we left.

Stayed in February 2024

A little far from downtown

Affordable and clean

Stayed in January 2024

Dark rooms.

Friendly staff, good location

Stayed in January 2024

It looks and feels more like a drive-in motel than an actual hotel. The rooms are very basic. Toilet didn’t work in the beginning which was later fixed by the staff. We did not have any hot water. I assume they ramped up the price as it was Dia de Muertos. I guess It’s an “ok” hotel/motel if you’d pay less than we did.

The location is ok and the breakfast was good. Staff were friendly and helpful.

Stayed in November 2023

hot water to bath

good

Stayed in November 2023

very noisy and no hot water in the shower which was not fixed after repeated asking

convenient location

Stayed in March 2023

Had to book last minute, and the hotel was really clean and not to far from la Iglesia de la Soledad.

Stayed in February 2023

We had to change the room after the first night due to the street noise and no hot (warm) water connection on the sink. Our exchange room as well as the original, had a non functional safe and despite an early complaint and acknowledgement was never attended to. As many others have noted, the water pressure, temperature, and regularity was severely inadequate and totally lacking on the morning of our departure. The beds and pillows were so bad that a good night's rest remained elusive during the four night stay that we reluctantly committed ourselves to. In retrospect this establishment should have been abandoned after the first night regardless of the waste of money incurred. Further, breakfast needed an apology for the deception rendered, and car parking inside the facilities added noise and fumes into the evening, as well as the early morning hours. It took three days of continual inquiry to secure an early taxi ride to the airport on the morning of our departure. I lost sleep over this. Finally, I'm embarrassed to say, the tiny tv never worked the whole time as well.

The hotel was comfortably close to the Zocalo in the el Centro.

Stayed in February 2023

Rooms were slightly small that I couldn’t undo my suitcase properly.

Great value for being so close to the action of the city. Hot water took a while up but did eventually. Clean and safe

Stayed in January 2023

The hot water only turned on at 7:00, they should put more toilet paper for family of 4.

How clean the washrooms were the food was excellent, super great service, such amazing and kind staff. Really recommend this hotel and I will for sure come back.

Stayed in December 2022

This review has been hidden because it doesn't meet our guidelines.

The place was horrible. It’s a rundown hotel. We had a rat in our room, other guests were complaining about having rats in their room. No hot water, asked couple of times for their attention. At all times nobody was in the front desk. I don’t recommend this hotel.

Just the location was close to everything.

Stayed in November 2022

No hot water at all, loud location, no 24 hour check in as described

Average breakfast and stay. Good if you’re on a budget.

Stayed in November 2022

Breakfast was included but it was not good at all we had mashed potatoes inside a slice of ham, rice, and tuna pasta

The location was the only good part our room also had a small balcony

Stayed in September 2022

Pillows are not soft. Sometimes there was not enough water flow .

Friendly staff. Safe location. Inexpensive. Good breakfast included. . Close to attractions. Clean.

Stayed in May 2022

Only bad thing was the shower head not throwing out any hot water. The water was cold.

It offered free breakfast included in the price with the room and staff was very helpful.

Stayed in December 2022