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Reviews of José y Glendy Hotel 3 stars

Calle 21 c 21 #146b x 60 esq, 97320 Progreso, Mexico

#10 of 15 hotels in Progreso

Guests' Choice

Review score

Based on 89 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    7.2

  • Location

    8.7

  • Facilities

    6.9

  • Staff

    7.7

  • Value for money

    7.1

  • Free WiFi

    7.0

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Showing 1 – 25

  • Reviewed: 13 March 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    La ubicación está muy bien

    Stayed in February 2025

  • Reviewed: 13 February 2025

    8.0
    Very fancy & spacious room
    • Leisure trip
    • Couple
    • Deluxe Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Unfortunately there isn’t a single cup/glass inside the room

    Excelente location, 200 ft from the beach. Nice size room. Very nice,

    Stayed in February 2025

  • Reviewed: 15 November 2024

    6.0
    perfect location. clean
    • Leisure trip
    • Couple
    • Deluxe Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    staff was lazy, looks like the hotel is renovating, which is really nice, rooms need, glasses in bathroom, some bottle water, couple more amenities. over all great

    location

    Stayed in November 2024

  • Reviewed: 22 October 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Deluxe Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    The rooms are huge but very basic, feels like the space could be utilised a lot better. A little on the expensive side.

    Great location super close to the peir. Rooms are clean, staff are nice. Parking was free.

    Stayed in October 2024

  • Reviewed: 17 July 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    The facilities could use some renovations. The public bathroom door doesnt close well. The pool was not clean. Floors leading to rooms were not clean.

    Our room was clean. Comfy room.

    Stayed in July 2024

  • Reviewed: 4 March 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    I'm not sure they have hot water? I tried for 5 min with the water on, nothing! The water is not that cold anyway. No refrigerators are in the rooms. You are getting the basics for shampoo and soap. Quiet room for the most part. I could see it getting noisy when a lot of people were using the pool. There is limited parking as well. So I parked around the corner close by. The beds are firm and so are the pillows. The bed is made with a couple sheets only. One to sleep on, one to cover yourself. That's fine as you know the temperature is warm here.

    Super easy/fast walk to the beginning of the Progreso boardwalk. There are plenty of dining and shopping options really close. You're staying in a safe area.. Never worried about walking the streets at night or my rental car parked up the street. Enjoy the Progreso vibe!

    Stayed in March 2024

  • Reviewed: 19 February 2024

    7.0
    Love the location, the staff
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    They forgot to clean my room

    The friendly staff

    Stayed in February 2024

  • Reviewed: 18 February 2024

    8.0
    Comfortable, friendly and affordable
    • Leisure trip
    • Solo traveller
    • Deluxe Room (2 Adults + 1 Child)
    • Stayed 2 nights
    • Submitted via mobile

    Very easy, not too busy

    Stayed in February 2024

  • Reviewed: 6 February 2024

    7.0
    Price was high for the accomodations.I would not stay there again..
    • Leisure trip
    • Couple
    • Standard Double Room with Two Double Beds
    • Stayed 13 nights
    • Submitted via mobile

    When we checked in price was $4000 pesos MORE (said it was tax). No fridge in room. No coffee pot in room. No safe. Sewer smell from bathroom was strong. Hot water was not consistent.

    Staff was wonderful, friendly and kind. Close to the ocean. Nice pool. Air conditioner worked well.

    Stayed in February 2024

  • Reviewed: 15 January 2024

    8.0
    Great location!
    • Leisure trip
    • Couple
    • Deluxe Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    Water not hot - lukewarm Towels need refreshing plus provide a bath mat please! Pillows are very hard! Bed ok

    Location is great Staff are very helpful Hotel has good food if open

    Stayed in January 2024

  • Reviewed: 5 January 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Good location and comfortable

    Stayed in January 2024

  • Reviewed: 26 December 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    The lights outside the windows and doors were too bright and interrupted sleep. Thicker, or black out curtains would help; also a solid door instead of glass

    Location and price

    Stayed in December 2023

  • Reviewed: 12 December 2023

    6.0
    A modest but pleasant hotel in a great location!
    • Business trip
    • Solo traveller
    • Deluxe Double Room with Two Double Beds
    • Stayed 1 night

    A modest but pleasant hotel in a great location. Literally 2-3 minutes from the beach and the main street with lots of restaurants and pubs. The room was large, the bathroom was nice. Good place for a short period of time.

    Stayed in December 2023

  • Reviewed: 13 November 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 6 nights
    • Submitted via mobile

    No hot water until the weekend. The water and room smelled musty or a bit like sewage. The mattress covers were uncomfortable and the ac didn't work properly. Made for a sweaty night. But it wasn't that bad, it's just that it was a rather expensive stay. Also the hotel restaurant was quite subpar compared to everything around and they were closed most mornings. The sink in the bathroom is one of the worst designs I've seen and there is no vent system so our stuff stayed wet all week. But the staff made up for all of this with their great personality. Also, the room has big sliding glass doors along the wall that gives to the courtyard and the door to the room is glass as well. Both have curtains that let a lot of light in and aren't sound proof. So it never gets dark and it can be loud.

    We were very well greatest and the staff were helpful, nice and excellent. The proximity to the beach and the male on was great. The streaming services on the TV were good and the pool was nice.

    Stayed in November 2023

  • Reviewed: 15 September 2023

    8.0
    Nice staff and location, but dirty room
    • Leisure trip
    • Solo traveller
    • Deluxe Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    The sheets, walls of the room and shower floor are dirty

    Pool si clean, rooms are big

    Stayed in September 2023

  • Reviewed: 17 February 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Two Double Beds
    • Stayed 4 nights

    Very basic. Feels 1 step up from a hostel

    Location is key

    Stayed in February 2023

  • Reviewed: 11 February 2023

    8.0
    We enjoyed our stay. The hotel is a good value for the money spent.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Two Double Beds
    • Stayed 4 nights
    • Submitted via mobile

    I would have liked a mini refrigerator in the room. The bed was comfortable but the pillows were hard as a rock. The check-in process was tedious, but probably because of my poor command of the Spanish language.

    The air conditioning worked great. There is a nice common patio on the second floor with a partial view of the ocean and a palapa covered portion for shade. The shower was good, including the hot water if you waited for it to heat up.

    Stayed in January 2023

  • Reviewed: 2 January 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Deluxe Room (2 Adults + 1 Child)
    • Stayed 2 nights
    • Submitted via mobile

    the room was noisy because of not identified noise like the AC or pump next to our room , also there was a power cut the second evening which left us without lights . We weren’t offered a partial refund but a courtesy extra night which was not use to us as we were travelling the next day.

    location and staff

    Stayed in December 2022

  • Reviewed: 29 July 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Waiting an hour for the room. The toilet seat wasn't attached to the toilet. The bath towel with holes.

    The room size. The view. The hot water. The location to the beach. The number of electrical outlets. HBO and Netflix were ready to use.

    Stayed in July 2022

  • Reviewed: 2 April 2025

    9.0
    Superb
    • Couple
    • Deluxe Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    Cerca de la playa restaurantes etc

    Stayed in March 2025

  • Reviewed: 28 March 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Room (2 Adults + 1 Child)
    • Stayed 2 nights
    • Submitted via mobile

    Nice pool, great location, friendly staff

    Stayed in March 2025

  • Reviewed: 7 March 2025

    3.0
    Please refund one nights stay. if there is a form required to do this
    • Leisure trip
    • Solo traveller
    • Deluxe Room (2 Adults + 1 Child)
    • Stayed 2 nights
    • Submitted via mobile

    The entire hotel was without water from early evening to late morning next day when I canceled 2nd days stay.No toilet flush ! No shower. No sink.

    The housekeeping staff person was very helpful with initial issues w room but could not resolve No water for entire evening and into late morning .

    Stayed in March 2025

  • Reviewed: 18 January 2025

    1.0
    TERRIBLE
    • Leisure trip
    • Couple
    • Standard Double Room with Two Double Beds
    • Stayed 6 nights

    Everything ..above .

    NO BREAKFAST . NOTHING ,NOTHING ,NOTHING! A filthy place and you have to run the hot water for twenty minutes before it starts to get hot . Not only highly inconvenient but a waste of water a commodity we can not afford to waste . The Swimming pool was DIRTY AND UNFIIT TO SWIM IN . No fan in the bathroom ,Mildew and mold all over the walls. A lot of partying and noise inside the Hotel.

    Stayed in January 2025

  • Reviewed: 25 December 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Superior Family Room
    • Stayed 1 night
    • Submitted via mobile

    The location

    Stayed in December 2024

Showing 1 – 25

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