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Reviews of Esencia Oaxaca 3 stars

Mariano Matamoros No. 603 Colonia Centro, 68000 Oaxaca City, Mexico

#118 of 217 hotels in Oaxaca City

Guests' Choice

Review score

Based on 177 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.4

  • Location

    8.6

  • Facilities

    7.9

  • Staff

    8.7

  • Value for money

    8.3

  • Free WiFi

    8.2

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Showing 76 – 100

  • Reviewed: 28 August 2022

    9.0
    Great gem closeby the center of Oaxaca.
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    Great place to stay in Oaxaca, in a nice neighborhood, close to the city center but quite enough for good rest. The service is outstanding and the rooms are clean and comfortable.

    Stayed in June 2022

  • Reviewed: 20 August 2022

    8.0
    Nice stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    We had no interaction or support by the staff. When we arrived the first day, nobody was there for checking-in, although they hab been informed of our arrival time.

    The hotel is very welcoming and the position is good to visit Oaxaca.

    Stayed in August 2022

  • Reviewed: 10 August 2022

    9.0
    The place is nice, but loud during early hours and during the day. It's quiet at night.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    There is no reception and nobody there for check-in. I didn't know where is my room and how to find the key. They sent me the code to open a front door, but after entering the property everything else was confusing. The cleaning ladies don't speak English, but with Google translate, we figured it out and they gave me a room and a key. The wifi was slow sometimes and you need to update the connection every 10-15 min for a better signal. I preferred to not work from the hotel and just used local restaurants wifi. The place is very noisy. You can hear each car passing the street, every morning I woke up because the workers come and they talked loudly. And there is a neighbor's dog who constantly whines. Heartbreaking sound. Very good acoustic there.

    The location is excellent, close to the center and many restaurants around. Restaurants Humar and the best pizza in Oaxaca at Sicilia pizza y pasta are my top food choices. The water was always hot and with good pressure. Safe place with a nice design. They have a well-equipped shared kitchen. There's no room for the luggage, but you can live it just under the stairs after check out. I had a night bus and they allowed me to live my backpack there till I need. I appreciate it! Close to the bus terminal.

    Stayed in August 2022

  • Reviewed: 23 July 2022

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 7 nights
    • Submitted via mobile

    a neighbor’s dog was barking all night long

    large room with natural light, shared kitchen were good for a remote work trip. wifi mostly worked okay.

    Stayed in June 2022

  • Reviewed: 11 July 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    our room wasn’t cleaned in 4 days and we didn’t see one staff member to ask questions to

    good location, nice interiors

    Stayed in June 2022

  • Reviewed: 10 July 2022

    8.0
    Lovely stay at casa soledad, convenient clean and safe!
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    We didn't see any staff during our stay, however they replied to messages on the app so that worked fine The room was pretty warm but I guess that's what you expect in July

    Very nice stay at casa soleda. Just as described. Easy to access with three door codes, quiet neighbourhood a short walk from then main centre. Very convenient and good value!

    Stayed in July 2022

  • Reviewed: 30 June 2022

    7.0
    Great because of the location but otherwise slightly disappointing
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    there didn’t seem to be a reception area, we weren’t sure who worked there and the rooms were not cleaned despite staying there for 3 nights!

    nice sized rooms, great location

    Stayed in June 2022

  • Reviewed: 25 June 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    It has a small fan and can get quite hot during the summer!

    Perfectly located! Great decor, super clean, the staff was super nice and the kitchen is brand new :)

    Stayed in May 2022

  • Reviewed: 31 May 2022

    9.0
    Superb
    • Business trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    I requested to pay in cash on arrival, which was confirmed via the chat. However the money was taken from my account before arrival. There was a bit of noise at night from neighborhood dogs, and loud music from somewhere close by. Something to note if you’re a light sleeper like me. Taxis and tour guides seem to have a problem coming to the place. Not sure why? I needed to be dropped off/picked up on the corner.

    An excellent stay. The maid and gardener were extremely welcoming and couldn’t do enough for us. The internet was good, so I could work. Everything was of a high standard. Very clean in deed. Communication was good via the chat. Eg. getting the codes for the main door and bedroom. The fan in the room worked adequately. There was an iron available and extra bits and pieces. The main square is a ten-minute walk, mostly on the flat.

    Stayed in May 2022

  • Reviewed: 30 May 2022

    8.0
    Nice, clean hostal.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    While our room was on the top floor and had 2 windows, the fan was not really adequate in May. It would be helpful if they had air conditioning units in each room.

    This is a new hostel which is adequate and clean. The room was a good size and bed comfortable but the bathroom was very small. It is in a quiet neighborhood closer to the Zocalo than the Cathedral but still within walking distance of everything. It was nice to have a small shared kitchen and the very pleasant cleaning lady let us hand wash our laundry and hang it on the roof which was very helpful.

    Stayed in May 2022

  • Reviewed: 17 May 2022

    8.0
    Pleasant place but no staff
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    There is no staff to assist with check-in. You are supposed to receive codes for the door locks to check in, but we never received any of this information. Messages through Booking.com went unanswered and no one ever answered the phone number given. Luckily the cleaning staff was there when we arrived to give us the door codes and they were friendly and helpful, but oftentimes there is no one there to assist you. We stayed for 2 nights and our room was not cleaned during our stay - not sure if this is normal but we had to go out to buy toilet paper because there was no one to ask for more. We might have extended our stay but no one ever answered the phone, so we found another place.

    The place was sparkling clean with a nice shared kitchen and refrigerator. Everything spotless. Nice shared terrace with tables to enjoy the fresh air. Wifi was fast and worked well. Comfortable bed and decent sized room. Location was just a few minutes walk from the center and very quiet.

    Stayed in May 2022

  • Reviewed: 3 April 2025

    5.0
    Good luck taking a shower!!
    • Group
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No running water for shower, awful!!

    Cleanliness, location, friendly staff

    Stayed in April 2025

  • Reviewed: 9 March 2025

    4.0
    Jeg kunne ikke sove pga støj og larm
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Very noisy, both from traffic and the hotel self

    Very noisy, both from traffic and the hotel self

    Stayed in March 2025

  • Reviewed: 4 March 2025

    3.0
    Nice place but lower units seem to not have any water for showers and rooms are very hot and stuffy.
    • Leisure trip
    • Family with young children
    • Triple Room with Bathroom
    • Stayed 2 nights

    The shower had no water for the 2 days we were there. Reception was useless. Nobody answered out call or messages about this. Luckily the maid let us use the shower in an unoccupied room. I now see reviews about this from 2024 and still the problem persists. Not feeling like the owners care much!

    No breakfast offered to us. There is a community kitchen available. Cute place, not far from center.

    Stayed in March 2025

  • Reviewed: 23 February 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Sometimes there was no hot water in the shower; uncomfortable bed

    A pretty good value for what you get and the location. However, when you arrive, it can be confusing as they do not have a sign outside, and the alley looks bit sketchy at first. Make sure they send you the access code since they had forgotten to send us ours, and the reception isn’t open for 24 hours. We had to knock on the gate and wait for a few minutes for them to open it. However, the staff were kind enough to change our room after we reported to them that there was a lot of noise coming from the generator beside our room. The little kitchen can also come in handy.

    Stayed in February 2025

  • Reviewed: 13 February 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Water sometimes didn't work

    Friendly spacious good location

    Stayed in February 2025

  • Reviewed: 6 February 2025

    5.0
    Could have been better.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    We had plumbing issues the entire length of our stay. It took a long time for the toilet to fill with water to be able to flush. Shower was very weak in terms of water pressure and sometimes we would have no water at all.

    Responsive staff and easy check-in.

    Stayed in February 2025

  • Reviewed: 3 February 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Spacious rooms, roof terrace, convenient kitchen, pleasant staff, no traffic noise!

    Stayed in February 2025

  • Reviewed: 17 January 2025

    10
    Well located and clean place with super friendly staff
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    N/a

    Really comfortable rooms, kitchen area where we could make our morning coffee and quiet and well located place. We were also able to park our hire car inside. Reception also helped us book taxis for our departure. I’m we liked it so much we left for a few days for the beach and then came back for a another night before leaving Oaxaca.

    Stayed in January 2025

  • Reviewed: 8 January 2025

    1.0
    Is it actually there?
    • Leisure trip
    • Family with young children
    • Triple Room with Bathroom
    • Stayed 1 night
    • Submitted via mobile

    We could not gain access. Despite being delivered, by taxi from the airport, we could not find the door keypad that they assured me would let us in. We ended up, after midnight, finding another hotel - for twice the price. I would like to complain but, apparently need a property i.d. (it's not the property name). Not happy, at all. Want a refund!!

    Stayed in January 2025

  • Reviewed: 31 December 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Bathroom

    Location was good

    Stayed in December 2024

  • Reviewed: 23 December 2024

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Triple Room with Bathroom
    • Stayed 1 night
    • Submitted via mobile

    A bedside lamp would have been helpful as there is only the main light. Difficult to know we had arrived at the right place

    Location

    Stayed in December 2024

  • Reviewed: 7 November 2024

    10
    Lovely
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights

    -

    It's very calm place and super clean! 10min walk to the city centre, there is a Levanderia 2min away, great coffee shop 5min away!

    Stayed in November 2024

  • Reviewed: 29 October 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Unfortunately our first few days were ruined by other guests shouting, singing, slamming doors etc late at night from 10pm - 2am and then again as early as 6am. Not entirely the hotel's fault but at no point did they ask them to be quiet without our complaints despite their own rules. Even if you don't have guests from hell, the doors/walls don't block much sound at all and you can hear even quiet conversation. The shower in our room was also the worst we've used since being in Mexico - awful water pressure, impossible to get the temperature to be anything other than really hot or cold, and worst of all during our whole stay would intermittently cut out in the middle of our showers and refuse to come back on without waiting another 5-10 minutes. A lamp beside the bed would also be good to avoided having the main light on before bed.

    The room itself was great and a very comfy bed. Great location and could walk everywhere we wanted in the city very easily. Kitchen was great too and well stocked with bottled water always available. Staff were really kind and were offered to book us a taxi when we left. WiFi was good but slightly intermittent

    Stayed in October 2024

  • Reviewed: 20 October 2024

    10
    Perfect
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It was amazing here. The staff is so helpful and sweet. They helped us with tips and everything. We rebooked here too. It is close to the center we walked like 5-10 minutes. There is also a nice market nearby. We felt safe here too

    Stayed in October 2024

Showing 76 – 100

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