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Reviews of Mayan Monkey Tulum - Social Hotel 4 stars

Avenida Coba Carretera Tulum KM. 25, Zama, 77524 Tulum, Mexico

#76 of 233 hotels in Tulum

Guests' Choice

Review score

Based on 845 hostel reviews

8.6

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    8.3

  • Facilities

    9.0

  • Staff

    8.6

  • Value for money

    8.7

  • Free WiFi

    9.0

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Showing 76 – 100

  • Reviewed: 11 March 2024

    10
    Super Fabulous
    • Leisure trip
    • Solo traveller
    • Bed in 12-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    It has everything for all the needs, good staff that are willing to help you!!!Overall 10/10

    Stayed in March 2024

  • Reviewed: 10 March 2024

    10
    Amazing hostel
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    One of the best hostel I have been

    Stayed in March 2024

  • Reviewed: 10 March 2024

    10
    Friendly and comfortable place
    • Leisure trip
    • People with friends
    • Bed in 12-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Friendly vibes

    The facilities are so cute and breakfast is very good!

    Stayed in February 2024

  • Reviewed: 8 March 2024

    10
    Wahou!
    • Leisure trip
    • Solo traveller
    • Bed in 12-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    It is a bit far away from the center but remains fine. I would recommend to rent bicycles at another place as many are broken.

    The Mayan Monkey hostel is probably the beat hostel of Tulum. The equipments are great, everything is clean, perfect! But there is one thing that makes the difference: the staff. They are so friendly and make you feel confortable. They are creating a unique experience and great memories, always smiling. Thank you all and particularly Alex who exceed my expectations!

    Stayed in March 2024

  • Reviewed: 7 March 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Bed in 12-Bed Female Dormitory Room
    • Stayed 8 nights

    Its a bit loud at night because the party is every night in the hostel.

    Its a cool place very clean and a great location. Comfortable beds and a big locker.

    Stayed in March 2024

  • Reviewed: 6 March 2024

    8.0
    Beautiful + big hostel
    • Leisure trip
    • Solo traveller
    • Bed in 12-Bed Female Dormitory Room
    • Stayed 2 nights

    They play very loud music every afternoon and evening in the bar/ pool area, so it's impossible to have a conversation there. The kitchen doesn't have enough cooking utensils for the amount of people that stay in the hostel. I stayed in their location in Cabo and I loved everything, but this hostel is just too big and the activities they offer don't always take place. The location is a bit far from the centre as well as from the beach.

    The hostel is beautiful and looks more like a boutique hotel, the beds are very comfortable and everyone has their own space thanks to curtains and shelves inside the bed. They offer activities, like Yoga classes which are nice. They offer breakfast for 100 MXN which includes a buffet as well as a chosen dish like Chilaquiles, Pancakes or Quesadillas. So I think it's a really good deal.

    Stayed in March 2024

  • Reviewed: 5 March 2024

    10
    Excellent stay
    • Leisure trip
    • Solo traveller
    • Bed in 8-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    I didn't like the attitude of one particular bar man (he is mexican but looks like Filipino). He doesn't speak English but his body language possesses a very negative & aggressive display. 70% of communication is body language. I personally do not binge drink..I ordered two pints of beers. One was full whilst the other was 3/4 to full. I told him to top the 3/4 up however with an aggressive approach he refused to do so. Later another friend had a misunderstanding because of the happy hour. Again we didn't like his approach. He is there to serve the customers & not have this negative approach because it damages the whole positive aspect of the hostel to make the guests have a pleasant stay.

    The best way a hostel should represent themselves, amazing staff (except one), spacious rooms & separate showers..big pool & great hostel activities 🔝 The reception staff & the Argentinian girls who prepared the breakfast were amazing. Thank you

    Stayed in February 2024

  • Reviewed: 5 March 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Bed in 12-Bed Female Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Best experience

    Amazing friendly atmosphere

    Stayed in February 2024

  • Reviewed: 4 March 2024

    10
    Fantastic stay in Tulum
    • Leisure trip
    • People with friends
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Lovely friendly place to stay, great location to get to the beach easily. Breakfast is great and staff super friendly. Great place to stay and meet fellow travellers. We had a private room and it was gigantic. Great stay!

    Stayed in February 2024

  • Reviewed: 4 March 2024

    10
    +++nice hostel +++recommended+++
    • Leisure trip
    • Solo traveller
    • Bed in 12-Bed Mixed Dormitory Room
    • Stayed 1 night

    Top facilities +++ nice staff +++ highly recommended

    Stayed in December 2023

  • Reviewed: 2 March 2024

    10
    Definitely will be staying here when visiting Tulum
    • Leisure trip
    • Family with young children
    • Bed in 12-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Far from the beach itself

    Clean and friendly staff.

    Stayed in March 2024

  • Reviewed: 1 March 2024

    8.0
    a good value would stay again
    • Leisure trip
    • Solo traveller
    • Bed in 12-Bed Mixed Dormitory Room
    • Stayed 9 nights
    • Submitted via mobile

    very small kitchen and it gets really loud sometimes

    very nice hang out spaces

    Stayed in March 2024

  • Reviewed: 29 February 2024

    10
    Perfect
    • Leisure trip
    • Solo traveller
    • Bed in 12-Bed Mixed Dormitory Room
    • Stayed 5 nights
    • Submitted via mobile

    -

    Best place in tulum

    Stayed in February 2024

  • Reviewed: 28 February 2024

    10
    Incredible stay.
    • Leisure trip
    • Solo traveller
    • Bed in 12-Bed Female Dormitory Room
    • Stayed 5 nights
    • Submitted via mobile

    Only wish it was closer to the beach, but nothing they could do about that!

    Breakfast was great. Location was good. Staff was incredible. I have been to all three Mayan Monkeys and this is by far the best! Gorgeous property and very clean and fresh rooms. Stunning. Loved every moment of it.

    Stayed in February 2024

  • Reviewed: 26 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights

    The breakfast was good, better than I expected. Additionally, the staff went above and beyond, offering exceptional service and making my stay truly enjoyable

    Stayed in December 2023

  • Reviewed: 25 February 2024

    9.0
    Really great
    • Leisure trip
    • Group
    • Bed in 12-Bed Female Dormitory Room
    • Stayed 5 nights
    • Submitted via mobile

    Very loud at night, staff weren’t super friendly/didn’t want to help much

    Great value for breakfast, private room was really spacious and clean, heaps of activities to do, good proximity to downtown and some really good restaurants

    Stayed in February 2024

  • Reviewed: 24 February 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Bed in 12-Bed Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    Not about the hostel just a tip: We rode bikes to the cenotes along the highway, would recommend not doing this and getting a collectivo instead as the roads are a bit sketchy with big semi trailers flying past.

    Really nice hostel, felt a bit like a resort. Breakfast was good. Close to shops and a long walk to the beach but a short bike ride.

    Stayed in February 2024

  • Reviewed: 22 February 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Bed in 12-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Beds a little small/ tight

    The facility and ambient. Staff amazing but not so in the front desk

    Stayed in February 2024

  • Reviewed: 19 February 2024

    8.0
    Nice vibe but some of the stuff need courses!!
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted via mobile

    The receptionist!!!! They were all a bit unfriendly but especially that one girl with the short hair made us feel she hated us?! She was really rude, unhelpful, down looking and really made the stay a little bit uncomfortable

    - the vibe - excellent food and good drinks - the staff at the bar and at the breakfast were amazing - nice rooms

    Stayed in February 2024

  • Reviewed: 17 February 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Bed in 8-Bed Mixed Dormitory Room
    • Stayed 7 nights
    • Submitted via mobile

    It was mostly good but sometimes the bar has too loud music in the evening

    The workplace was very good, the place was huge and had so many places to just relax.

    Stayed in February 2024

  • Reviewed: 10 February 2024

    8.0
    Fun hostel but not in the best location
    • Leisure trip
    • Solo traveller
    • Bed in 8-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Didn’t love the location. It’s not especially close to downtown Tulum or the beach so would probably stay elsewhere in Tulum.

    Fun party vibe hostel, good layout and plenty of communal areas. Great pool and fun evening entertainment and a good list of activities throughout the day. Clean rooms and plenty of bathrooms/shower space.

    Stayed in February 2024

  • Reviewed: 7 February 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Bed in 12-Bed Mixed Dormitory Room
    • Stayed 1 night

    The reception staff however was not too helpful, when I wanted to extend my stay they would pretend the place is fully booked when it was not. (I was able to book online when they would tell me I can't book anymore direct) Same thing happened to friends. I also ended up in rooms with staff from the reception which was not great but I guess that is not on them. Bar servings were a bit slow

    The place was great, clean and modern. It was my first time trying a hostal so quite happy I got such a nice one. However the bar staff is all great, very friendly and make great drinks & food

    Stayed in January 2024

  • Reviewed: 3 February 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Bed in 8-Bed Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    Music can be loud sometimes. But in any case, it is a party hostel.

    Beds are super comfortable plus you have curtains that give you additional privacy.

    Stayed in December 2023

  • Reviewed: 2 February 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Bed in 12-Bed Mixed Dormitory Room
    • Stayed 6 nights
    • Submitted via mobile

    Todo espectacular.

    La.atencio de recepcion restaurante bar

    Stayed in January 2024

  • Reviewed: 30 January 2024

    8.0
    nice place to stay!
    • Leisure trip
    • People with friends
    • Bed in 12-Bed Female Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    they make you pay an environmental fee when you arrive which isn’t stated in the booking despite booking.com claiming all taxes etc were included. staff were quite unhelpful, took forever to do anything and never apologised for the wait, you literally had to demand things in order to be taken any notice of, if they improved this this hostel would be really hard to fault!

    nice facilities, pool was lovely and always clean, sunloungers etc were great! beds were comfy (great pillows) and had good amounts of privacy. showers in our room were a little run down and a bit smelly but otherwise hot & okay. the hostel is in between the beach and town and had a few really nice restaurants close by so you’ve got everything you need! breakfast is also good and worth it for £4 a day :)

    Stayed in January 2024

Showing 76 – 100

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