Calle Paseo Kuka, 77310 Holbox Island, Mexico
#34 of 114 hotels in Holbox Island
Guests' ChoiceBased on 262 hotel reviews
8.8Cleanliness
9.1
Comfort
9.2
Location
9.1
Facilities
8.9
Staff
8.9
Value for money
8.3
Free WiFi
8.5
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End of dialog contentReviewed: 9 April 2025
Diana
SwitzerlandThe Hotel is super beautiful! It is not crowded at all, you can go from your room to the Pool, Restaurant and then to the beach in only a few minutes. You‘re pretty much just at the Beach which is amazing. The Rooms were clean and they maintain the place very good. The breakfast does not offer much variety and the staff is quite slow. Also when they are not busy at all.. their english skills are also pretty much not existent. However I would defintely go back!
Stayed in April 2025
Reviewed: 30 March 2025
Rita
PortugalThe perfect location in the best beach side. The Staff was so helpfull and nice.
Stayed in March 2025
Reviewed: 21 March 2025
Remy
MexicoBreakfast can be improved, staff is short and overwhelmed
Stayed in March 2025
Reviewed: 21 March 2025
Marissa
MexicoThe pool area by the beach was beautiful!!!
Stayed in March 2025
Reviewed: 17 March 2025
Melissa
United KingdomBreakfast was pretty bad, definitely not five star standard. Overcooked eggs, beans and mushy nachos, with some flavourless fruit. I did read this in a review before so it was expected. The views and cocktails make up for it! The beach view pool was freezing and quite hard to get in and enjoy properly. The other pool was a better temp and enjoyable just not an infinity pool view.
Beautiful setting right on the beach with white sand and crystal blue sea. We had.a pool access room which was great to dip in from our terrace and sip wine with a view. Try their Pina coladas and mojitos! Beds pretty comfy and huge TV with netflix if you want to watch a little before bed. Only about 15 mins walk into the centre along the beach for restaurants. An amazing destination we would highly recommend!
Stayed in March 2025
Reviewed: 17 March 2025
Luis
United StatesIt was within steps of the beach
Stayed in March 2025
Reviewed: 11 March 2025
Chemsy
United KingdomService was slow and breakfast could be better
By the beach
Stayed in March 2025
Reviewed: 10 March 2025
Paavangandhi
United KingdomLoved the property location, towards the quieter and more serene end of the beach, yet still an easy walk into the main centre. The property itself is well kept, modern, and green with plants.
Stayed in February 2025
Reviewed: 6 March 2025
Teri
United StatesHonestly not one thing
It was peaceful and absolutely beautiful! Loved the two pools! Perfect view of the ocean
Stayed in March 2025
Reviewed: 2 March 2025
Matteo
ItalyPoor WiFi.
Breakfast, restaurant for lunch and garten.
Stayed in February 2025
Reviewed: 2 March 2025
Michael
Czech RepublicDinner food could be better. Rooms are a bit "cold", atmosphere wise. Mosquitos around ( not specific to the hotel )
Very nice location. Beach before the hotel one of the cleanest on island. Nice breakfast. Nice pool(s), enough sun beds and umbrellas. Geeat staff - reception just OK, the rest great. We were to stay for 3 nights, prolonged for 5 - first, it was worth it an second, we got even better price from the reception.
Stayed in February 2025
Reviewed: 21 February 2025
Matt
United KingdomNothing to complain about based on value for money and location!
Great beachfront hotel. Enjoyed having a filling breakfast with hot options, plenty of fresh fruit and pastries. Good coffee. Room was clean and spacious , amazing value for money. Loungers by pool and beach always available . Good spot on the beach for dipping in the sea to cool off! Hummingbirds, raccoons and iguanas in the garden . Reception organised bicycles for us and had them within 20mins or asking for them. Jorge always there with a smile and friendly service for sundowners on the beach.
Stayed in February 2025
Reviewed: 20 February 2025
Amy
AustriaBreakfast was delicious. Room was very comfortable. Pool and beach were beautiful.
Stayed in February 2025
Reviewed: 20 February 2025
Petra
SloveniaBreakfast, bad mattress
Very good location, right on the beach, good size room.
Stayed in February 2025
Reviewed: 18 February 2025
Frederik
DenmarkBreakfast buffet was a bit boring. Not bad at all, but not 5-star.
Excellent location: a walkable distance outside of the “downtown” which means the area is quiet and the beach not very crowded. We stayed here with two kids (7 and 10) it was great. The place is clean and nobody is upset over a kid jumping in the pool.
Stayed in February 2025
Reviewed: 12 February 2025
Michelle
CanadaThe price of food and drinks was very high. Our room was noisy at night with the closing of doors. The balcony was very small.
The breakfast was good but a little repetitive and often the hot food was cold. I didn’t like that decaf coffee was extra. The location was perfect! Our room was very clean and nice.
Stayed in February 2025
Reviewed: 10 February 2025
Ashley
United StatesCan’t say anything negative, great property and staff.
Loved the boutique and beach club vibes.
Stayed in February 2025
Reviewed: 30 January 2025
Sophie
FranceBreakfast could have been better. Scrambled eggs cold and few choices of breads and pastries
Nice property large bedrooms with terrace great environment calm direct access to the beach and beautiful restaurant
Stayed in January 2025
Reviewed: 15 January 2025
Clyde
United StatesOne mix up with scheduling. They do not book the bioluminescence tour more than one day in advance. If you book two days in advance, they will show up the next day to pick you up and you missed it.
It’s right across from the beach! The pools are nice and clean. The staff was polite and professional. The room was cleaned well everyday. They over personnel massages and tours.
Stayed in January 2025
Reviewed: 8 January 2025
Marcos
United StatesThe dining area is very cramped, there are too many chairs for the space and you have to squeeze between them. Also the food service is lacking, very disorganized (too many people, not enough tables, the flow of people is chaotic)every morning they ran out of coffee, and you had to wait 10 minutes for it to come out, and they also ran out of cutlery and napkins. The food itself was ok. Finally, we stayed 5 days and only twice were we able to get service at the beach, one of which was because I flagged down a staff, then the food arrived cold. We ended up having lunch at the nearby restaurants after that.
The hotel rooms are very big and new, the property gardens are very well kept and the beach chairs are comfortable. The hotel is in a very nice location on the beach also and a good price.
Stayed in January 2025
Reviewed: 6 January 2025
Celesteiuul
United StatesRooms are stark and depressing. Not very nice or cozy. Easier to keep clean I imagine.
Incredible part of the beach. Wonderful staff and restaurant. Gorgeous pool. A family vibe. Really an special place.
Stayed in January 2025
Reviewed: 3 January 2025
Edgar
MexicoThe noise between each room and sometimes the staff with the radios in the early morning. The hotel was full of family with kids so the noise from 7am was crazy.
The location, amenities, the pool is great.
Stayed in January 2025
Reviewed: 3 January 2025
Francesco
ItalyShower pressure. Restaurant was very good during the day but was quiet at night.
Great location. Great beach. Nice food and service.
Stayed in January 2025
Reviewed: 24 December 2024
Olivia
AustriaSomething small: The breakfast was a little chaotic. Sometimes it was a buffet, sometimes to order from the kitchen. But other than that it was very good and, with the buffet, a lot of options.
Very beautiful and clean rooms. We got a lovely honeymoon surprise with flowers on our bed. All facilities are in very good shape and the staff is friendly & helpful.
Stayed in December 2024
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