12 Claveles SM 22, 77500 Cancún, Mexico
#34 of 225 hotels in Cancún
Guests' ChoiceBased on 1014 hotel reviews
8.5Cleanliness
8.9
Comfort
8.8
Location
9.0
Facilities
8.9
Staff
8.9
Value for money
8.8
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 April 2025
Ziqian
United StatesIt’s close to ado bus station and is well equipped. However it’s around 10 minutes walk. Personally the bed wasn’t very comfortable and the floor was quite slippery. The twin bed room has no window except the bathroom so the natural light wasn’t good.
Stayed in March 2025
Reviewed: 21 March 2025
Joyce
United KingdomI just didn’t like that I was there 5 nights & not once did my bedding & towels get changed. Every like 3 days would be reasonable I think.
It was really nice, I liked the bathrooms in every dorm, very convenient. The rooftop is also a very nice large space & ofc the pool is a bonus! Also love that there is a working area! Oh & the little tables for every bed was an excellent touch!
Stayed in March 2025
Reviewed: 17 March 2025
Charlotte
IrelandThe first few days no option for milk.
I like everything
Stayed in March 2025
Reviewed: 14 March 2025
Tsz
Hong KongIt is party hostel, so there is noise even at 12am, if you wanna quiet environment for sleep, please skip this hostel
Good location, just 10mins walk to ado bus terminal Good value of money
Stayed in March 2025
Reviewed: 14 March 2025
Tsz
Hong KongAs named, it is party hostel, so there is noise even 12am, if you want a quiet environment, it is not a good choice for you
City centre of cancun, just 10mins walk to ado bus terminal Organise a lot of activities Value of money
Stayed in March 2025
Reviewed: 11 March 2025
Sara
United StatesLoud music every night
Great location, nice facilities and staff. they have a bar and music on the roof. It is a lot noise until 2am if you like party this is the right place.
Stayed in March 2025
Reviewed: 6 March 2025
Jakub
United StatesThe receptionist named Ale, she was so kind and helpful, I was very happy when she helped me answer all my questions. I had a pleasant stay at this hostel. It was very close to various restaurants and bars and had its own parking up front, that was great. Also a short walking distance to the ADO bus central station.
Stayed in February 2025
Reviewed: 3 March 2025
Taras
UkraineAll was fine for real.
Great downtown location. Great srufff literally everyone!! Amazing vibes at rooftop Clean and tidy Orice ok but if you book full room could be more convenient and cozy inside like Carpet, sofa,some laps in corners
Stayed in March 2025
Reviewed: 1 March 2025
Mate
CroatiaThank you Carlos, Carlos realy enjoyed his work All tourists like him. Makes this please so nice and relaxing
Stayed in January 2025
Reviewed: 28 February 2025
André
PortugalIt's was the perfect place to stay during my solo trip, I totally recommend it. If you are traveling alone they have a lot of activities that allows you to integrate and meet new people, like Taco tour, bike rides, parties, beach day's. It made the whole difference during my trip, I'm really happy that I stayed there
Stayed in February 2025
Reviewed: 24 February 2025
Daniel
CanadaNot very happening place. Rooftop seemed quiet for a place called "party" hostel
Location is close to ADO. Yoga class was great. Helpful staff. Stayed one night between travels. Got decent sleep and close to nice restaurants etc
Stayed in February 2025
Reviewed: 23 February 2025
Jacqueline
United Statesproperty is clean
Stayed in February 2025
Reviewed: 14 February 2025
Lam
Hong KongIf light on can see thru the curtain, so in mixed dorm, be ware. Music off at 12 am. So you will be able to asleep after. Kitchen utilities are very bad. Those kitchen shovel are without a handle for cooking. It's super funny.
The bed with light, socket and place to put small stuff.. Close to ferry pier, 5 mins walk even with the trolley slowly in good weather, in not muddy road day. There is Corona shop on the to pier, you can get a super big bottle (1L) of beer at 40 MXN only. There are lots of racks to hang clothes outside. There are regular activities arranged. Good vibe in general.
Stayed in February 2025
Reviewed: 7 February 2025
Craig
United KingdomThe staff were incredibly friendly and helpful throughout my stay," "Rooms were immaculate and very comfortable," "Prime location, within walking distance of major attractions," "The hostel exceeded my expectations with its exceptional service and luxurious accommodations," I had a wonderful stay, the room was spotless and the views were amazing," and "Highly recommend this hotel, I will definitely be back!".
Stayed in November 2024
Reviewed: 7 February 2025
Craig
United KingdomThe staff were incredibly friendly and helpful throughout my stay," "Rooms were immaculate and very comfortable," "Prime location, within walking distance of major attractions," "The hostel exceeded my expectations with its exceptional service and luxurious accommodations," I had a wonderful stay, the room was spotless and the views were amazing," and "Highly recommend this hotel, I will definitely be back!".
Stayed in November 2024
Reviewed: 6 February 2025
Jun
CanadaWell organized. Friendly staff. A lot of activities. Highly recommend!
Stayed in February 2025
Reviewed: 29 January 2025
Joanna
IrelandIt's a party hostel so expect noise and bring ear plugs. Food options nearby aren't great.
Great location. Our flights were getting in very late to Cancun so suited us to just stay here briefly and then get the bus out of Cancun. Very close to the ADO station too. They had a lot of activities on but we were only around for the street art tour which was interesting enough.
Stayed in December 2024
Reviewed: 28 January 2025
Cinthya
PortugalI loved the experience at this hostel. This is the second time I’ve stayed here, and I’d like to highlight once again the excellent work of Raimundo. He is very attentive in keeping the kitchen always clean and organized, and he’s always smiling. A special thanks as well to the reception team, who make our stay even more enjoyable. Ale, Brit, Brandon, and Gibran are truly lovely!
Stayed in January 2025
Reviewed: 23 January 2025
Dayquan
United StatesI stay here or at the Nomads rooftop and pool every time I come to town. They have done better to get all 3 hostels in downtown together for events. And they some times alternate between which hostel has the events which is good.
Stayed in November 2024
Reviewed: 23 January 2025
Julia
GermanyThe noise from the corridor is quite echoing, so you can hear a lot of it in the room. If people are talking in the communal area at night, for example, you can hear it through the door, depending on the location of the room.
I had a private room and it was very spacious and clean. The coworking area seemed nice and they even have a sauna at the rooftop with the pool. I was only there for a short time, but they also seemed to organize a lot of activities. The bathroom was a highlight after a lot of other hostels in Mexico.
Stayed in January 2025
Reviewed: 21 January 2025
Jekaterina
NetherlandsGood place to meet people, only noisy if there is a party on the rooftop otherwise quiet. A good start of traveling in mexico
Stayed in January 2025
Reviewed: 18 January 2025
David
United StatesN/A
Staff was great and really helpful.
Stayed in January 2025
Reviewed: 13 January 2025
Andrew
United StatesRather loud
Great location and staff. The rooftop bar is a lot of fun and a great place to chat with people
Stayed in January 2025
Reviewed: 13 January 2025
Yu-tang
United StatesThe kitchen is a bit dirty, and the fridge seems to be too messy.
The bathroom and shower are really clean. Has a big common area for people to hang out. The services provided are good. Not far away from the market and the ADO station
Stayed in January 2025
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content