Happiness is the only word to describe. Everything was incredible

Stayed in March 2025

Nothing!

Having stayed at various One and Only’s across the world we were especially looking forward to a relaxing stay at Palmilla. It exceeded our expectations and more. The natural beauty of the location and the staff at this property are second to none. Like other O&O hotels the grounds are kept in pristine condition and room furnishings very comfortable and in keeping with surroundings. Every single staff member we came into contact with were fantastic. Big thanks to Butlers Jonathan and Enrique who couldn’t have been more helpful and accommodating and thanks to Carlos and Alfonso on the private dining team. If relaxed luxury is what you’re looking for look no further than O&O Palmilla. Very much looking forward to returning in the future.

Stayed in February 2025

We loved everything about the property

Beautiful property with over the top service

Stayed in January 2025

Staff was amazingly attentive. Property grounds were well kept and beautiful

Stayed in November 2024

Palmilla is a very special place that has been truly blessed with amazing views, a wonderful staff, and great facilities.

Stayed in August 2024

This hotel is incredible. The location, ambience and service is faultless. Stayed for 5 nights in late July with 2 (late) teen boys and we were all blown away. Probably the most special place we have ever stayed. With the most exquisite attention to detail and staff.

Stayed in July 2024

AC didn’t work properly the first night, they said it was repaired during the day, had to call them back and then it was repaired.

Breakfast was wonderful. Staff is very attentive. Property is immaculate and beautiful.

Stayed in June 2024

Having to leave

Amazing location, service, staff

Stayed in May 2024

Food prices are extremely high and, at Suviche, not remotely commensurate with the quality.

Everything, except the pricing of food.

Stayed in March 2024

Meals were very expensive

The service was perfect

Stayed in February 2024

The price is absolutely horrendous

Main pool, beautiful beches

Stayed in January 2024

Breakfast and Staff were amazing. Bartenders at Aqua were incredible. Kids Club staff were so kind to everyone (kids and parents). Gym staff was very helpful.

Stayed in November 2023

This was literally the best vacation of our lives.  The accommodations were exceptional, the food was unbelievable, and the staff was beyond our expectations.  Tha one and only Palmilla holds a special place in our hearts and memories. We cannot wait to go back.

Stayed in October 2023

We had an issue with the air con in our room on the third night, they moved us to another room but unfortunately the shower had a tiny issue. They ended up upgrading up to a huge one bedroom suite for the rest of our stay to apologise for the inconvenience. To be honest. We were happy with our room. It was beautiful but we didn’t need a colder unit as it’s was 39 degrees. It was a very minor issue that was sorted immediately.

Superb location, beautiful surroundings. The food is out of this world. The staff do their very best to make sure you are comfortable and attentive to your needs. The pool the beach, the vibe is outstanding. I can’t recommend this hotel enough. You have to try the ceviche trio, yummy. The cold plunge became my favourite morning routine. It’s a must try.

Stayed in September 2023

nothing except beaches were limited I

all good

Stayed in September 2023

Some things were a tad expensive, unnecessarily so. A small glass of milk delivered to the room for our baby was $45 USD. When I complained, they cancelled it off the bill, but something like that I’d expect for free when paying so much to stay here.

It was perfect. Every amenity you could want with the friendliest staff I’ve ever met

Stayed in June 2023

Gorgeous property and very clean

Stayed in June 2023

The most beautiful location and incredible service! The staff could not do enough for you!

Stayed in April 2023

the various restaurants were all really good and beautifully designed. The pricing was definately on the high side however

Stayed in February 2023

airport transfer ($175+) and beverage incredibly over priced compare to other 5 stars hotel in the world (glass of Prosecco over $30)

property spectacular, service incredible, wow amenities unique beach, they are on top of every detail. great with kids as well

Stayed in January 2023

Service in the restaurants on a couple of occasions the only fault lines Food and drink not always good value

A truly excellent hotel with exceptional service delivered with warmth Spacious rooms A fantastic kids club Wonderful spa

Stayed in August 2022

It was annoying to have the pool, restaurant, or bar mangers come to our table and query us. The service was always good, and this extra touch by the mangers was not necessary and too much.

Facility, food, drink, and staff were all excellent. We especially enjoyed our personal hosts Salomon, Jesus, and Irving.

Stayed in August 2022

NOTHING

EVERYTHING

Stayed in July 2022

Everything !!

Stayed in June 2022