there were problems with hot water (you have to be patient to be rewarded with hot ;))

Room was spacious, decor was nice, everything was clean and working. Great location, close to the city centre

Stayed in November 2024

The WiFi is awful (think AOL level) although it is stable enough in the lobby that I was able to do a Webex meeting for 2 hours.

The hotel is absolutely beautiful, spotlessly clean and the location is in walking distance to hundreds of restaurants. It’s just a great place and the staff is wonderful. I really enjoyed my stay and I’m already looking forward to returning next year!

Stayed in February 2025

?

In the heart of the city.

Stayed in November 2024

Nothing. Hotel is superb!

If you have a car definitely need to stay here. They have super convenient underground parking. That almost never happens in Mexico. Plus it is an excellent hotel with super big and really hot shower. They have art on the walls and a little bar as well.

Stayed in November 2024

Good spot to stay. Unfortunately the rooms do not have much windows and light. But we could live with that as the rest of the hotel is quite nice. Friendly staff, good hot water. Around the corner are nice restaurants and just a few minutes to the center.

Stayed in July 2024

Breakfast at the restaurant is okay, but the coffee is not very good. It is very weak.

This is a great hotel in a great location. Our room was large, clean and very comfortable. Wifi and air conditioning worked well and we appreciated having ac in the hot month of May. It is very quiet at night, even though it's only a block or two to the restaurant area. Shower has hot water, towels are clean. We could store our luggage for a couple of hours before check-in which was very helpful.

Stayed in May 2024

Our bathroom was back to back to another and we could hear everything from neighbor.

Centralized to City Center. Near many Restaurants, Cafe & stores. Very nice property. Parking garage for those with cars. Friendly and helpful staff. Comfortable rooms. Offer tours for purchase at reasonable price

Stayed in May 2024

The only minus was that nearly all the rooms are interior facing and people can walk by at any time, so that we had to keep the curtains drawn at all times.

The hotel is in a good and quiet location which is a big plus as there is a lot of traffic in the centre of town. The room and bathroom were very spacious and well appointed. The bed was comfortable, there was hot water in the shower and the Wifi worked well. The AC/hearing system was a godsend as it was very cold in San Cris at the end of January. Even then as the room was so large the heater didn't quite manage to heat up the room properly but it certainly helped!! There were extra blankets provided to do all was 👍🏼

Stayed in February 2024

Room a bit dark, brewery only had one beer available.

Good location near the old historic town centre with all its bars and restaurants. Good lift as we were on the 3rd floor. Large room.

Stayed in March 2024

Location was good, without being excellent. It certainly wasn't a problem, it just wasn't 10/10, maybe more like 7/10. Overall however I was pretty satisfied.

It was clean and comfortable without being excellent. We were based on the ground floor and anytime someone made noise outside the room (inside the building) that was heard loud and clear in our room. THe shower was a bit poor also, that needs some work.

Stayed in January 2024

We wanted to order breakfast and they told us they were out of food.

Location, room and staff

Stayed in November 2023

Nothing

Location, easy walking distance to everything, rooms were comfortable and clean, pet friendly, on site safe parking

Stayed in November 2023

i got a room without hot water, it took time but they moved me to another room, with a broken a/c.

Good amenities and good price for a holiday date. It' s a themed hotel with a brewery.

Stayed in December 2023

Close to many restaurants, coffee shops!

Everything was great! Staff was very nice…excellent customer service!

Stayed in January 2024

The rooms are a bit dark and overall not a very cheap place to stay.

well equipped, nice and tidy room, very friendly staff. The hotel is in the heart of the city.

Stayed in October 2023

Great hotel with clean rooms, friendly staff, lively atmosphere. Onsite brewery was cool! Parking garage available. Bike rental available. Amazing location near city center as well!

Stayed in July 2023

A really wonderful hotel, the cleanest room and lobby, we were allowed to take some time to relax in the lobby and freshen up in the spotless bathrooms downstairs when we arrived in from our overnight bus, which was very welcome! The room was spotless and very comfortable and the lady on reception helped us a lot with all of our queries.

Stayed in August 2023

A little bit noisy but nothing that bad

It was clean, great staff , location and it was cheap

Stayed in August 2023

The location for this hotel was very convenient. The staff was very helpful and the premises were very nice. The room was spacious and had everything we needed. Definitely would stay here again and highly recommend it.

Stayed in August 2023

Located central. Easy walk to bus station on one side, main streets on another and to downtown and church. Clean room and easy check-in. We arrived early in the town, the place was accommodating and gave us early check-in

Stayed in June 2023

room lack of natural light, bathroom have a funny smell

free bicycles with a deposit. nice lobby. friendly front desk staff close to downtown. free parking

Stayed in June 2023

I love everything about this place

Clean , Quiet , Great location , Close to everything , Great costumer servise , Zulma , Antonio and the rest of their crew on the front desk very friendly and always ready to help , Great place for the price , Love the place and i will be back and stay here again

Stayed in June 2023

all perfect

the room the place the localization

Stayed in March 2023

Very clean place, very comfortable. Great location. Pet friendly. Great staff.

Stayed in February 2023