We had to wait to be let into the hostel (sometimes knocking and ringing for up to 5 minutes), which was super inconvenient especially at night when it was cold. There was only one mains port in our room which meant that we could only ever charge one device at a time.

Hostel is beautiful and very centrally located. The staff are very welcoming, friendly and professional! Beds are comfy and it's very clean. Amazing value for money at $13 per night for a private room with two double beds.

Stayed in January 2025

Good location, rooms were ok too. There was a seating area outside our room and you could hear everything so it was a little unfortunate

Stayed in April 2024

Nothing.

Very nice common areas, amazing value for money, cheap options for drinks and breakfast and the staff was nice.

Stayed in May 2024

The bathroom in the private didn't have good ventilation and the toilet wouldn't fully flush the entire stay. Would have liked some soap for washing my hands, too.

Staff member Ivan was a standout -- helpful and nice! Other staff had great food recommendations and were friendly. The private room (#1) was dark so I slept well. Was only there briefly, so can't comment on the kitchen / social scene etc.

Stayed in January 2024

I know that is a place full of young travelers, I understood, but the rooftop always smells to weed and sometimes I had headache

The price vs you’re paying for is very good. It was mix bedroom with around 12 beds, however it didn’t feel crowded besides it was almost full. I paid 50 mxn for the breakfast, usually you pay for the same breakfast in Mexico City around 180-200 mxn. Staff was also cool.

Stayed in January 2024

Staff was very friendly and helfpul

Stayed in July 2023

There are no lockers in the room, which I find very inconvenient. There are some in the reception area but they are very tiny and don’t even fit a computer, so if you have something valuable larger than that size you can only either leave it to the reception or take it with you all times. The shower was not working properly, it was very difficult to regulate to a temperature that was not either boiling hot or freezing cold. Be prepared to spend 10 minutes for that.

I stayed in the female dorm in the top terrace, the bed was very comfortable and the room seemed newly renovated. The area itself was very quiet at night but I was woken up every morning at 6am by firecrackers shot nearby (they are very common in San Cris). There is lots of common space in the hostel including a bar and a shared kitchen, overall it’s great value for money

Stayed in July 2023

The kitchen sometimes was left a bit dirty and messy and the utensils were not the best, but it's still ok to cook something quick.

The cozy environment and chill vibes makes this hostel a very nice place to stay. The beds are comfortable enough to rest nicely and get ready for the next day. The volunteers were very helpful and friendly, especially Viviana 😉. They also offer tours for a very reasonable price.

Stayed in July 2023

Kitchen needs more equipment

Great vibes

Stayed in June 2023

A really nice and clean hostel with amazing staff. They provide you a lot of information about what to do in the city, which was really nice!

Stayed in June 2023

A hostel with an amazing staff, I came there sick and they helped me with anything I needed at any time. Also the place is very clean and comfortable

Stayed in May 2023

No hot water, but i guess that's a common issue in the area.

The staff were really friendly and the price for the room was very fair.

Stayed in February 2023

A bit noisy at times

Good value for money, clean and comfortable hostel in a good location

Stayed in October 2022

The window in the bathroom was broken so it was could in this room. But overall, a great value for the price!

Comfy beds, great location, helpful staff.

Stayed in August 2022

There was one shower for one floor, that's not much

Good location! Very friendly employees who help you with advice and booking tours. Also they offer affordable breakfast.

Stayed in March 2022

Water issues, which we weren’t informed during check in. Staff gave us towels even though we weren’t able to take shower, not mentioning anything. They told us afterwards.

good localization, place looks nice

Stayed in April 2022

The kitchen has definitely seen better days (ants all over, generally quite dirty). Depending on the day, there were no forks, bowls, or spoons available - I think they had been taken to the staff kitchen, which is locked at night. Also no salt or oil, which we had to buy ourselves. The private rooms all have windows into a hallway with essentially no sound insulation. We got woken up pretty much every night by other guests, and there didn't seem to be any quiet hours enforced. Both towels and sheets had holes in them. No soap provided in the bathroom.

The wi-fi was excellent and I was able to take video meetings with no problems. The location is good, close to center but no noise from the street/neighbors at night. The whole space is covered in beautiful murals.

Stayed in May 2024

Nothing everything was great!

Nice people, welcoming and helpful 😊 the colors of the place, the location, the pancakes 😋

Stayed in January 2024

Super nice place ! Friendly staff, great ambiance

Stayed in July 2023

Beds could have higher level gaps as you can easily hit your head sitting on the bed Maybe more electric outlets

Everything

Stayed in July 2023

Best ever hostel for backpackackers. If you are solo traveler or with group of friends will be great place for you. Hostel have everything what do you need ( kitchen with fridge, laundry, bar with beers, rooftop, a lot of open space where you can rest in silence on sofa or meet new friends ) also you can buy candy or order breakfast etc. Every day hostel is cleaned, stuff is super friendly and helpful. Advise about city I tour wchich you can buy in hostel. In Planet Hostel is awesome atmosphere, is organise going together to the pub or dancing. Close to main square.

Stayed in July 2023

Nothing

Everything

Stayed in July 2023

Kitchen could do with some more equipment

Great atmosphere

Stayed in June 2023

We asked for a quiet room and were put opposite the shared toilets with metal bolts. It was not a quiet hostel and the kitchen facilities were very poor. No microwave, very few pots, cups all plastic. Limited agua purificada. When it was empty after 8 it was not supplied again until the morning. Very little cutlery. The bathroom was tiny and difficult to move around in.

The staff were nice and helpful, and the location was good. Nice and central.

Stayed in June 2023