Chan Chen mza 9.,Calle Chan Chen,77780 Tulum, Q.R, Tulum City Centre, 77780 Tulum, Mexico
#45 of 233 hotels in Tulum
Guests' ChoiceBased on 190 hotel reviews
8.7Cleanliness
9.0
Comfort
9.1
Location
8.2
Facilities
8.6
Staff
9.7
Value for money
8.9
Free WiFi
7.6
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End of dialog contentReviewed: 22 September 2023
Christian
DenmarkCould feel the springs in the bed
Nice hosts and good value for money. Nice with recommendations and easy to ask for assistance at any time. Safety perfect.
Stayed in September 2023
Reviewed: 21 September 2023
Shane
IrelandEven though it's only a 10 min walk to the centre, the area in which the hotel is in is not brilliant and I wouldn't be comfortable walking around there at night! Although this isn't the hotels problem.
We got a free upgrade which was a nice surprise! The staff were super friendly and gave us great recommendations for restaurants etc. The breakfast was delicious and the pool area was lovely. A 10 min walk to the centre.
Stayed in September 2023
Reviewed: 20 September 2023
Yacine
FranceEverything.
Stayed in September 2023
Reviewed: 11 September 2023
Jacob
United KingdomVery friendly staff. Great breakfast. Nice cool room.
Stayed in September 2023
Reviewed: 10 September 2023
Jason
United StatesLocation was ok. Not far from ADO.
Great service.
Stayed in September 2023
Reviewed: 5 August 2023
Andrea
ItalyNothing, everything was perfect.
I had a feeling with Howlita immediately by looking at the photos and reading the review. On arrival it was even better than expected. The place is really cool and Christian and his mother will make you feel like a home and will give you tips and suggestions invaluable. Howlita has been one of the best accommodation I have seen.
Stayed in August 2023
Reviewed: 5 August 2023
Brian
United StatesThere are only 3 parking spots and is first come first serve. Parking is available on the street but also kinda limited.
The room was ground level in front of the pool. Big room and decent private bathroom. AC and ceiling fan.
Stayed in July 2023
Reviewed: 25 July 2023
Maïlys
FranceUnfortunately due to the bad weather no internet and no electricity in the night, but on the morning everything was sorted
The host were amazing, beyond nice, we felt at home, they were always here for us in case of anything, we felt super safe in there hotel
Stayed in July 2023
Reviewed: 30 June 2023
Allister
SpainAll good
Amazing staff,very friendly and accommodating with great tips
Stayed in June 2023
Reviewed: 22 May 2023
Amelie
United StatesAlthough we did not feel unsafe (two girls), the neighborhood looked a little bit sketchy (few lights, no sidewalk). Otherwise the location is alright
Sabrina and her husband are just lovely! They were both flexible and helpful. The room was big and the beds comfortable. The breakfasts were really nice. The pool was delicious. There is a private parking in front of the building. We loved our two nights there!
Stayed in May 2023
Reviewed: 13 May 2023
Iris
United StatesNot a “dislike”, but just fair warning that the property is a ~10 minute walk to town, so a bit off the beaten path. The walk through the neighborhoods to the main road is lovely though! And felt safe.
The property is intimate and peaceful, feels like an Airbnb! Clean and a little oasis. We loved the pool at all hours of the day, comfortable rooms, and nice sitting area. The hosts Ricardo & Sabrina were lovely as well as the staff!
Stayed in May 2023
Reviewed: 8 May 2023
Mónica
PortugalAll amazing
All was amazing. Superb breakfast and really clean and tidy. Sabrina was very welcome and friendly, always prompt to help us and give us tips about where to eat what to avoid and how to reach the places. We only stayed 2 nights and wished for more.
Stayed in April 2023
Reviewed: 24 April 2023
Tamke
United StatesThe property is perfectly located to easily walk to any and all of the GREAT local bars and restaurants. It is also very close to the ruins at Tulum and just a 30-35 minute ride to THE MOST BEAUTIFUL cenote “Dos Ojos”. The couple who manage (and live at) the property are incredibly friendly and are happy to help you with any and all questions or concerns you might have about how to get where you want to go or even great local options for places to eat/drink. They speak fluent English, Spanish, and Italian. They have a very cute dog as well 🥺. The property is extremely well maintained and clean. The pool provides a relaxing escape during the afternoon (the hottest part of the day) to go back and rest/swim/cool off. I highly recommend!!
Stayed in April 2023
Reviewed: 9 April 2023
Darlene
CanadaBreakfasts were oh so delicious! They served a variety of fresh fruit, yogurt, granola, eggs, toast, fresh juice and coffee. The dining area is outdoors with a nice view of the pool.
Stayed in April 2023
Reviewed: 8 April 2023
Eva
AustriaNothing, everything was really great
The hosts were amazing and welcoming. They made us feel like home. Location was good - just a ten minutes walk to main street. We got some recommendations for restaurants, cenotes and where we can rent bikes and scooters. Freshly prepared breakfast - with a plate of fruits, yogurt & granola and a choice of eggs We had 7 different hotels during our stay in Yucatan, at Howlita we had by far the best sleep, the beds were really comfortable and it was quiet. We highly recommend Howlita. It was a great end to our Yucatan round trip. We even got a ride to the bus station.
Stayed in March 2023
Reviewed: 31 March 2023
Maja
Slovenialocation a bit away from the main part, but on the otjer hand quiet
very kind owner, very nice breakfast, big room and bathroom, pool
Stayed in March 2023
Reviewed: 28 March 2023
Walter
CanadaThe room is dark when the curtains are drawn - the floor-to-ceiling window is right next to the guest pool, so there's no privacy if they're open. The bedding feels warm to the touch and isn't very comfortable.
The hosts are warm and most hospitable. Breakfast was excellent. Wifi worked great everywhere on the premises.
Stayed in March 2023
Reviewed: 26 March 2023
Prisca
FranceNothing
Very nice staff (+ puppy!), comfortable and very spacious room + beds, nice view over the pool, quiet, breakfast included, parking available.
Stayed in March 2023
Reviewed: 21 March 2023
Evelien
NetherlandsNothing
We loved staying here for 5 days. Perfect right around the corner from the main street. Very clean (cleaned every day!) and quiet room. Super big bed and comfy A/C. We enjoyed laying around the pool and the amazing service and breakfast every day with fruits, yogurts, and eggs. Was lovely for the full duration, 100% recommend it. The place gets locked up at night, which feels safe.
Stayed in March 2023
Reviewed: 12 March 2023
Guido
NetherlandsRoom was on the small side with not much space to put stuff.
The host Sabrina is the nicest woman ever. She makes you feel truly at home. The room was comfortable and clean, the bed was great and the bathroom was excellent. The pool area was very nice too. Breakfast was superb.
Stayed in March 2023
Reviewed: 4 March 2023
Danideg
United KingdomWe loved the warm reception, kindness and availability of the staff. the place is very nice, it has everything you need and the location is good too (we had a car though). The room was big and the bed comfortable. The breakfast included was rich and tasty, very good to start your day in a proper way.
Stayed in March 2023
Reviewed: 2 March 2023
Martina
IrelandN/A
A hidden gem in Tulum. The staff and the owner made our stay very pleasant and took amazing care of us. The room was very big, clean and had everything we needed. The serve a lovely breakfast in the terrace in the morning and the place is a very short walk to the main road where all the restaurants/bars are. I highly recommend this place.
Stayed in March 2023
Reviewed: 26 February 2023
Thomas
AustriaEverything perfect
Stayed in January 2023
Reviewed: 20 February 2023
Maciej
Irelandnothing
owners and staff incredibly friendly and helpful. Location few mins from main street but quiet and still convinient. Tasty breakfast saves You money ant time in the morning. Mike & Angelika
Stayed in February 2023
Reviewed: 18 February 2023
Aisha
United StatesThe shower only had cold water.
The staff was attentive, the breakfast was amazing.
Stayed in February 2023
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