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Reviews of Hotel Progreso

Calle 29 x 78 y 80 No 142, 97320 Progreso, Mexico

#9 of 16 hotels in Progreso

Guests' Choice

Review score

Based on 34 hotel reviews

8.1

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.8

  • Location

    8.7

  • Facilities

    7.5

  • Staff

    8.6

  • Value for money

    8.1

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 24 March 2025

    7.0
    Great location and price, comfort and cleanliness slightly sacrificed but you get what you pay for.
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    Cleanliness was okay. Old building. Sheet was stained. Bed was uncomfortable.

    Great location, friendly staff, affordable.

    Stayed in January 2025

  • Reviewed: 22 January 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Bed was a bit lumpy

    Location and good wifi. The staff was great but little English spoken.

    Stayed in January 2025

  • Reviewed: 28 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Everything was fine. Location was a little noisy

    Friendly, helpful service

    Stayed in February 2024

  • Reviewed: 27 February 2024

    7.0
    Very kind staff but horrible beds
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    This hotel is bare bones which in fairness we expected for the price but at the very least the hotel should provide a decent good quality bed. The mattress & pillows were absolutely horrible and need to be replaced. Lumpy, old and very hard. The sheets felt like sandpaper (very low quality) and some were so worn out you could almost see through where the material had worn thin. We could barely sleep the entire week and woke up several times every night due to discomfort. No bathmat for the shower was provided and no hand towel either. There were tiny insects in the bathroom as well as the room. We prepaid the whole week which was a HUGE mistake. We didn't want to lose the money we paid so we stayed BUT it was a VERY uncomfortable stay. Again the staff was very kind but we could NOT stay in this hotel again. An investment by the management in some new beds and bedding would go a long way to greatly improve the comfort of your guests.

    The front desk staff are very kind and accommodating. The location is very central and a short walking distance to shops, restaurants and the beach. The hotel provides drinking water which is in the hallway to fill up your water bottle etc. The staff keep the hotel quite clean despite it being an old hotel. I appreciate that the towels are bleached so they smell very clean.

    Stayed in February 2024

  • Reviewed: 26 August 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No towels

    Quiet, clean, convenient, good price.

    Stayed in August 2023

  • Reviewed: 15 August 2023

    8.0
    Central location, quiet, really strong shower
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Personally I prefer harder beds

    I discovered one of the BEST pizza I've had anywhere, only 1 block away, OSTERIA ITALIANA on Calle 29. And I've eaten pizza all over the world

    Stayed in August 2023

  • Reviewed: 22 February 2023

    8.0
    Convenient good valur
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    There was a broken spring on the 2nd bed.

    Close to beach

    Stayed in February 2023

  • Reviewed: 7 February 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    one of the beds was lumpy

    the price, the staff, the location, the cleanliness

    Stayed in February 2023

  • Reviewed: 28 January 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Good lighting and comfortable

    Stayed in January 2023

  • Reviewed: 19 August 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    A classic old Mexican hotel, everything you need but basic and not quite perfect. AC worked fine. Beds were thick memory foam. Sheets were old but clean. Bathroom was old but clean. Lots of hot water. Staff did their jobs but certainly didn't go out of their way to be friendly. My room was in the back so quiet. I speak Spanish so I don't know if you do not Note: Be sure to eat at Sol y Mar restaurant on the same street heading towards the beach.

    Stayed in August 2022

  • Reviewed: 12 January 2025

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    Room had no running water. Hotel had no clean water available. Not clean.

    Stayed in January 2025

  • Reviewed: 16 December 2024

    2.0
    NOT Recommended.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The room was filthy. The floors were completely unswept. The bathroom floor stayed wet even hours after a shower (I think there was a leak from the sink). The shower had hot water sometimes. The hot water was always very little or low pressure and sometimes it would disappear altogether without warning. The electronics were bizarre. The A/C remote would work only after pressing the same button 50 times and the only way to turn off the A/C was to flip the main breaker switch. The TV remote was similar; it would only work sometimes. There were these small insects (I hope they were only ants; I'm not sure) that were all over the floors and beds every day and night. They have no balcony or terrace. What they do have is a corridor inside the hotel from which to access the rooms on the 2nd floor. No scenic views from this corridor. Their cleaning crew would sweep up trash outside of my door everyday and just leave it there. Inevitably, much of the trash would follow me into my room. This place has MAJOR ISSUES with cleanliness. And it certainly is not worth the $36USD/per night that I paid for it. Find somewhere else to stay.

    The wifi was reliable and they have a good location. Someone was at the front desk 24hrs.

    Stayed in December 2024

  • Reviewed: 7 March 2024

    4.0
    2 Star Hotel at Best
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    That you rated it much higher than it is Toilet won’t flush, sloppy finishes, had to ask or get my own towel. No English at all. Never greeted and oldly asked when I was leaving. It was dirty I have so many photos of bent plastic hangers the free with outfit , Hair balls in the closet , stains on the tiles , I had to use my own clothing not to slip after a shower , holes around outlets, oh a cable is next to nothing.

    The free filtered water . Air conditioning

    Stayed in March 2024

  • Reviewed: 22 February 2024

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Extremely dirty bathroom Sheets were stained and old The shower was not functioning properly, and the ceiling fan was very noisy

    The location was central, however very noisy

    Stayed in February 2024

  • Reviewed: 26 November 2022

    5.0
    We would not recommend spending more than a night here. Wi-fi is terrible, if you need it for work, don’t book this.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    old facilities, especially bathroom needs renovation, pretty noisy at night

    Good location

    Stayed in November 2022

  • Reviewed: 28 June 2022

    3.0
    Poor
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Toxic floor cleanser that mage me cough and the smell was atrocious. Screen out in room. Couldn't open window because mosquitoes so bad.

    Stayed in June 2022

  • Reviewed: 12 May 2022

    10
    Nice cozy hotel
    • Business trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing. Really

    To be honest I was impressed with this hotel we did not have any interaction with the staff cuz we just went inn and out came back about midnight and no problems whatsoever they have everything what we want and the price it was very affordable most like it we will comeback

    Stayed in May 2022

  • Reviewed: 9 October 2023

    10
    Confortable and outstanding
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom had a weird smell but nothing terrible

    It was very clean and comfortable, as well, the location is amazing.

    Stayed in October 2023

  • Reviewed: 4 September 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2024

  • Reviewed: 23 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 4 nights

    There are no comments available for this review

    Stayed in November 2023

  • Reviewed: 13 April 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2023

  • Reviewed: 8 March 2023

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2023

  • Reviewed: 3 February 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2023

  • Reviewed: 28 January 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2023

Showing 1 – 25

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