Calle 29 x 78 y 80 No 142, 97320 Progreso, Mexico
#9 of 16 hotels in Progreso
Guests' ChoiceBased on 34 hotel reviews
8.1Cleanliness
7.9
Comfort
7.8
Location
8.7
Facilities
7.5
Staff
8.6
Value for money
8.1
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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Showing 1 – 25
Reviewed: 24 March 2025
Evan
United StatesCleanliness was okay. Old building. Sheet was stained. Bed was uncomfortable.
Great location, friendly staff, affordable.
Stayed in January 2025
Reviewed: 22 January 2025
Michael
CanadaBed was a bit lumpy
Location and good wifi. The staff was great but little English spoken.
Stayed in January 2025
Reviewed: 28 March 2024
Thomas
United StatesEverything was fine. Location was a little noisy
Friendly, helpful service
Stayed in February 2024
Reviewed: 27 February 2024
Julia
CanadaThis hotel is bare bones which in fairness we expected for the price but at the very least the hotel should provide a decent good quality bed. The mattress & pillows were absolutely horrible and need to be replaced. Lumpy, old and very hard. The sheets felt like sandpaper (very low quality) and some were so worn out you could almost see through where the material had worn thin. We could barely sleep the entire week and woke up several times every night due to discomfort. No bathmat for the shower was provided and no hand towel either. There were tiny insects in the bathroom as well as the room. We prepaid the whole week which was a HUGE mistake. We didn't want to lose the money we paid so we stayed BUT it was a VERY uncomfortable stay. Again the staff was very kind but we could NOT stay in this hotel again. An investment by the management in some new beds and bedding would go a long way to greatly improve the comfort of your guests.
The front desk staff are very kind and accommodating. The location is very central and a short walking distance to shops, restaurants and the beach. The hotel provides drinking water which is in the hallway to fill up your water bottle etc. The staff keep the hotel quite clean despite it being an old hotel. I appreciate that the towels are bleached so they smell very clean.
Stayed in February 2024
Reviewed: 26 August 2023
Peter
United StatesNo towels
Quiet, clean, convenient, good price.
Stayed in August 2023
Reviewed: 15 August 2023
Muni
United StatesPersonally I prefer harder beds
I discovered one of the BEST pizza I've had anywhere, only 1 block away, OSTERIA ITALIANA on Calle 29. And I've eaten pizza all over the world
Stayed in August 2023
Reviewed: 22 February 2023
Judy
CanadaThere was a broken spring on the 2nd bed.
Close to beach
Stayed in February 2023
Reviewed: 7 February 2023
Jan
Canadaone of the beds was lumpy
the price, the staff, the location, the cleanliness
Stayed in February 2023
Reviewed: 28 January 2023
Diane
CanadaGood lighting and comfortable
Stayed in January 2023
Reviewed: 19 August 2022
Muni
United StatesA classic old Mexican hotel, everything you need but basic and not quite perfect. AC worked fine. Beds were thick memory foam. Sheets were old but clean. Bathroom was old but clean. Lots of hot water. Staff did their jobs but certainly didn't go out of their way to be friendly. My room was in the back so quiet. I speak Spanish so I don't know if you do not Note: Be sure to eat at Sol y Mar restaurant on the same street heading towards the beach.
Stayed in August 2022
Reviewed: 12 January 2025
Robert
United StatesRoom had no running water. Hotel had no clean water available. Not clean.
Stayed in January 2025
Reviewed: 16 December 2024
B
United StatesThe room was filthy. The floors were completely unswept. The bathroom floor stayed wet even hours after a shower (I think there was a leak from the sink). The shower had hot water sometimes. The hot water was always very little or low pressure and sometimes it would disappear altogether without warning. The electronics were bizarre. The A/C remote would work only after pressing the same button 50 times and the only way to turn off the A/C was to flip the main breaker switch. The TV remote was similar; it would only work sometimes. There were these small insects (I hope they were only ants; I'm not sure) that were all over the floors and beds every day and night. They have no balcony or terrace. What they do have is a corridor inside the hotel from which to access the rooms on the 2nd floor. No scenic views from this corridor. Their cleaning crew would sweep up trash outside of my door everyday and just leave it there. Inevitably, much of the trash would follow me into my room. This place has MAJOR ISSUES with cleanliness. And it certainly is not worth the $36USD/per night that I paid for it. Find somewhere else to stay.
The wifi was reliable and they have a good location. Someone was at the front desk 24hrs.
Stayed in December 2024
Reviewed: 7 March 2024
Michael
United StatesThat you rated it much higher than it is Toilet won’t flush, sloppy finishes, had to ask or get my own towel. No English at all. Never greeted and oldly asked when I was leaving. It was dirty I have so many photos of bent plastic hangers the free with outfit , Hair balls in the closet , stains on the tiles , I had to use my own clothing not to slip after a shower , holes around outlets, oh a cable is next to nothing.
The free filtered water . Air conditioning
Stayed in March 2024
Reviewed: 22 February 2024
Rosemary
CanadaExtremely dirty bathroom Sheets were stained and old The shower was not functioning properly, and the ceiling fan was very noisy
The location was central, however very noisy
Stayed in February 2024
Reviewed: 26 November 2022
Gabriela
Czech Republicold facilities, especially bathroom needs renovation, pretty noisy at night
Good location
Stayed in November 2022
Reviewed: 28 June 2022
Vieni
United StatesToxic floor cleanser that mage me cough and the smell was atrocious. Screen out in room. Couldn't open window because mosquitoes so bad.
Stayed in June 2022
Reviewed: 12 May 2022
Jose
MexicoNothing. Really
To be honest I was impressed with this hotel we did not have any interaction with the staff cuz we just went inn and out came back about midnight and no problems whatsoever they have everything what we want and the price it was very affordable most like it we will comeback
Stayed in May 2022
Reviewed: 9 October 2023
Anonymous
MexicoThe bathroom had a weird smell but nothing terrible
It was very clean and comfortable, as well, the location is amazing.
Stayed in October 2023
Reviewed: 4 September 2024
Carlos
MexicoThere are no comments available for this review
Stayed in August 2024
Reviewed: 23 January 2024
Maria
NetherlandsThere are no comments available for this review
Stayed in November 2023
Reviewed: 13 April 2023
Yoselin
JapanThere are no comments available for this review
Stayed in April 2023
Reviewed: 8 March 2023
Pascalle
SwitzerlandThere are no comments available for this review
Stayed in March 2023
Reviewed: 3 February 2023
Gwen
CanadaThere are no comments available for this review
Stayed in February 2023
Reviewed: 28 January 2023
Peter
United StatesThere are no comments available for this review
Stayed in January 2023
Showing 1 – 25
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