Clean, spacious room, kind and helpful staff

Stayed in March 2025

Very uncomfortable beds and bedding and very far away with taxi drivers who tried to scam us

I really enjoyed the bartenders at The swim up bar super great guys and the buffet restaurant

Stayed in March 2025

The food is not good. The specialty restaurants are a disaster. The entertainment team and bar staff are too short-handed. They do their best, but they need more personnel. Beaches are dirty as there is not enough staff to clean used glasses. We did not pay too little for this.

The location is good. The size of the room was great.

Stayed in February 2025

The resort restaurants don’t take reservations, its first come first serve and if filled up quick.

The staff was very friendly and attentive. The buffet food was very good and I hate resort buffets. Very good property for families traveling with kids. The water park was a lot of fun. The resort beach is literally the best beach I’ve been on in Cancun. There was no seaweed. A lot of entertainment for kids.

Stayed in March 2025

The food is made for large scale. So it was good but not sophisticated.

The beach is beautiful. The entertaining team is very good. They have parties and games every day.

Stayed in February 2025

Restaurants were the same as a different Riu we went to last year. The buffet and restaurants that has some buffets often had empty trays and they stayed empty for a long time. They need more people filling the food and cleaning around the food areas. I wish you could reserve your restaurants when you arrive for the entire stay.

Clean, well laid out

Stayed in February 2025

Food was terrible! Just slop. The water slides were a little dangerous. Esp. the round blue one. Everyone was getting hurt.

Restaurants being together

Stayed in January 2025

Transportation- how to get there and back. We ended up doing a car rental.

Clean, staff is very attentive, family friendly, good food and entertainment.

Stayed in January 2025

Do not have a restaurant of mexican food, sauna or tukish bath. It could be more variety in the snacks

Great Beach, very Kind staff, spacious rooms, food was Good , pink party was awesome

Stayed in January 2025

I missed good espresso

Location

Stayed in December 2024

The property overall was okay. Room was clean but colour scheme was a bit odd. It was spacious but there was no bath up. Only showers. The food choices was great but gotta be careful with some of the food as they’re not cooked well which lead me to a food poisoning on my second night in the hotel. The place is isolated and the last resort in the stretch. We did not plan to go anywhere so it was nice to just relax and have everything there. However if you’re looking to explore the town, then it’ll be a hassle to travel to the town and cost a lot.

Stayed in December 2024

A lot of mosquitos, streets to get there in not good shape

Facilities and staff

Stayed in August 2024

The food could have been a little better

Stayed in August 2024

The dinner options & not always having a new cup.

The breakfast was good.

Stayed in July 2024

The pool close to early in summer time ,with the temperature of the water and outside the best time to be in was after sunset

Stayed in August 2024

The building was like a maze,24 Sport bar should only be for adults ONLY!

How friendly the Staff Was And Nice and Food was delicious and a lot of healthy choices definitely a wonderful variety of healthy choices for diabetics Love, Love,it.

Stayed in July 2024

I like everything about Riu Dunamar

Everything

Stayed in August 2024

No room service.

Pools were nice. Loved having two adults only pools. Food was good for resort style. Rooms were clean and comfortable. A/C worked well.

Stayed in July 2024

The food wasn't to good. They need more variety of food.

The shows

Stayed in July 2024

Too far from the airport. There was almost no shade at the beach. Should place a few big beach umbrellas.

They have an incredible nice staff. The beach is amazing. Good food vareity.

Stayed in July 2024

If I have to find one thing that was not so great, I have to say it is the food, especially at the asian restaurant. I mean, not bad food, but certainly not comparable to everything else at the property.

This property is beautiful and very well managed. The service was excellent, the staff was friendly, never pushy, and always concerned about our well being. We had to spend one extra night there because of an hurricane, and I am in awe at how well they managed to keep the property and all guests safe, minimising the disruptions of the services. Kudos to all the staff.

Stayed in July 2024

On our last night there was an incident. My family member was possibly roofie. They were not themselves and acted very out of character. I really hope they check the bar and it’s not the case.

I absolutely loved the food, staff and cleanliness.

Stayed in July 2024

The staff were not friendly. The food was not that good. The location was isolated.

The property food was not that good. The staff were not as friendly as they should have been.

Stayed in March 2025

food was not good and all the restaurants no reservations fist come first serve no one wants to stand on more line ups

staff was great ..

Stayed in January 2025