It wasn’t that clean, something as simple as the small washroom garbage was rusty and ready to be thrown out, our window was broken so it wouldn’t lock- there was a crack between the wall the the patio door so bugs could crawl in

Location was great, private access to a cenote was fabulous. There’s an amazing taco restaurant and coffee shop 2 min walk away.

Stayed in February 2025

No person from the staff to speak to in case of necessity - bad smell in the toilet due the sewer

Location was perfect. close to the beach and restaurants.

Stayed in January 2025

The location, thé cenote and his beautiful sunsets

Stayed in March 2023

The maintainance could have started a few hours late, however the maintainance didnt start until the last day.

Loved the location, being nestled in the mangroves and staying by the cenote was very nice. The reception was easy to find and the staff were very friendly and helpful. We traveled for a festival, the location of the was extremely close to 2 of the venues and was the best priced hotel on the beach strip.

Stayed in March 2023

Aldea Mangle is a hidden gem not yet discovered, in fact so recently launched that Google Maps (street view) won't show you the place. Heading South, they are located on your right hand side. Despite their sign, you are better off looking for their fashionable (Tiki vibes) "shopping plaza" right in front of the hotel. Such picturesque setting will likely make you stop for a picture anyway, so you won't miss it. For those driving, although it seems like a no-parking-area, you are good to stop there and get situated. To "check in" just walk about 50 steps into the plaza. There's a nice lounge area with rugs, pillows, etc. That's the "Happy Hippie", a small yet most renowned coffee place among vegans all abroad! PLEASE, step right in and let them know that you are a new hotel guest! They'll radio the team and will take care of you while someone from guest services comes to walk you to your room. Take advantage of those few minutes to try their "Eternal life juice" packed with pretty much every awesome raw ingredient you could empower yourself with! Rooms are located after a short walk through the mangrove's roots path. All very clean, well maintained, with string lights along the way and kept as intact as possible. Top floor rooms offer a nice overhead view, yet there's also a cool deck and terrace right by the water. The cenote is definitely the cherry on top! Water quality is excellent! Plenty of aquatic life! For those properly qualified, this is one of the VERY FEW PLACES where you could have friends lounging on the deck, go "cave diving" right below them, and later on head back to bed, all within 100 steps! If diving is your thing, let me know and I'll share more details. The PR team is absolutely great! Carla was very accommodating and offered A+ service. There's no parking on site, yet the team will try their best to help arrange a spot on your behalf if interested.

Stayed in November 2022

Just avoid Tulum Beach completely and better stay in Tulum City. Extremely noisy at night. Not very clean. To access/ leave the Hotel you always need to text the Host, so someone will come and open the locked gate.

Value for money is good for the Tulum Beach Area. Staff was friendly.

Stayed in August 2024

Our door where not able to lock which is big issue, Hope they already fixed it bc we change a room and it was the same.

I really like the location the entrance to the cenote from the hotel is really nice they have like a chill spot there made for rhe guest.. Getting to the beach you just have to cross the road and have to find an entrance to the beach so if you looking for advanture this is the place. We had a hot water,internet.

Stayed in March 2024

The electricity shut down 2-7 am.

Cenote was amazing!

Stayed in March 2024

None

Great views and everything!!

Stayed in March 2024

Perfect localisation to enjoy Tulum beach with its bars, restaurants and beach clubs. I put a 10 because Camila was so helpfull ! She spent time helping me with everything like taxis organisation, events and parties informations around and always found the best prices for me. I really appreciated that !

Stayed in March 2023

The rooms need a little more of equipment for the baths

The place is amazing, located in the middle of everything. The room was so spaced, with a connection with Cenote

Stayed in February 2023

Firstly the directions on booking.com were incorrect and we couldn’t find the hotel for over 30 minutes. When we arrived there wasn’t even a proper reception we were greeted by the end of a walk way and someone shouting at us trying to check in with someone who didn’t speak any English and then showing us a room that was full of dust and debris, after 5 minutes there we’re mosquitos and locus in our room. There were ants all over the floor including the shower the room just felt dirty and we didn’t have enough space in the room to make sure our stuff was not on the floor. We then went to see the cenote which was like a dirty lake the top deck had building materials all over it so we couldn’t use it to shelter from the sun. The roof was not connected properly which means sunlight, and bugs could get into our room thank god there was a mosquito net over the bed however this was also dirty and didn’t cover the bed well enough. The seal around the door also had gaps in it when we went to complain again the lady couldn’t understand us which wasn’t her fault but this should have been provided in the description. Breakfast was not in the main section as described in pictures and the continental breakfast had 4 limited options which meant we had to then go out and find breakfast both mornings. We get we were in tulum beach but where the shops were was a DJ at night and having no secure roof meant that the music felt like it was in the room with us and didn’t turn off until 2am. We also didn’t have internet in the room until late into our second day which meant we couldn’t book another room elsewhere as this was our final two days in tulum we left really disappointed and had to spend even more money so we weren’t in the room other than to sleep and shower. The curtains also didn’t close properly, the electrics had giant holes around them and the bathroom walls were splattered with dirt.

the only thing good about this hotel was the location

Stayed in February 2023

This was without no doubt the worst room I have been in. It was dirty, not only the room/bathroom itself but also the towels and sheets. Both the door and the window did not close properly (and we had to came out with a solution ourselves) and there was a lot of noise during the night due to its proximity with clubs and in the morning because of works that were being done in the hotel. Besides all that, there were a lot of bugs that didn’t allow us to sleep properly and during one of the night it rained in our bedroom (there was no one we could talk to about all of these issues) Honestly, we were relived to leave this place after 3 nights (we tried to canceled our stay, but it was worthless).

Location, only

Stayed in January 2023

bed was comfy and has ac. however dirty bathroom, lots of bugs creeping in, the shampoo and body wash bottles were not filled before our stay and bathroom was bare bones and seemed mildly unsanitary. the host mentioned use of beach club facilities at bagatelle and when we got there we were still quoted $200 minimum spend regardless of the reservation the hotel manager made for us.

private Cenote and great location to every restaurant and beach club

Stayed in January 2023

It is located in another address, I was trying to called them but in Tulum there’s no good signal I looked for 2 hours to find the place and when I finally did at 9:00pm they didn’t have the room ready. Nevertheless, the receptionist was really nice!

Stayed in January 2023

I unfortunately cannot recommend and we shortened our stay for a total of three nights. Our room did not look like on the images, especially the bathroom, there is no air-conditioning and the windows aren’t isolated so insects are coming through. Every morning at around 5am there was a really bad smell coming out of the bathroom/pipes filling up the bedroom as rooms aren’t separated. It was also loud as they are still building most of the rooms. On the last day they started to drill at 7am above our room so our night was ending very quickly. It would have been better to say for them that no breakfast is included as it simply isn’t enough. You can choose from 4 vegan options, my friend ordered bread with jam and had two small slices of bread and when asking for more they said no the first time around. So we went and got breakfast again somewhere else.

The area around the hotel is lovely with a lot of nature and the cenote. The room has a good size in general.

Stayed in November 2022

the building going on next to the room. also the rooms did not have a airconditioning which made it very warm. The room was not closed so there were many openings for bugs and mosquitoes to go threw. No warm water!

location was nice, near the beach and the property was secluded

Stayed in November 2022

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Stayed in February 2025

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Stayed in January 2025

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Stayed in March 2023

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Stayed in January 2023

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Stayed in February 2024