The restaurants at night need an upgrade for the all inclusive.

The staff were great. The pool and the breakfast buffet

Stayed in October 2023

I do not agree with the hounding of the wrist bands at the property. If I check my luggage with you after staying a week I expect to be treated the same as if I was checking in.

The activities were amazing and well as the all inclusive options.

Stayed in October 2023

The staff, the hotel was too small, not too many amenities.

The food and the parties.

Stayed in September 2023

 the floor was dirty when I first got to the hotel room.  One of the security stuff  was really rude with one of my friends. Tell him this is not Dominica and he invite my friend to somewhere in the basement to have a  fight. I feel the security staff the manager, and the receptionist are not qualified to deal with people from different countries and nationality the words the security guy use it considering Xenofobia. when we try to explain to the manager what happened he didn’t even wants to listen to us in after I told him that his guy was acting rude and the words that he use this is not Dominicana he stop, and he say he was going to break the warning that he was going to give it to us.  when the security guy invite my friend to fight he was taking my friend somewhere in the hotel, where it was no cameras, my friend said bro, what’s up you trying to set me up, my friend feels guy was trying to take him somewhere where he can have a fight with friends. It looks like this is not the first time because the manager was acting so calm in lion in our face, trying to say that my friend was following the security guy to fight with him, but the security guy was the one who invited my friend to go somewhere else to fight.  The manager said that is not true and he hurt everything that my friend said, which is not true because the manager came after the hall incident already happened to a final warning for my friend. He said he was using his phone trying to record when he knows it was not true. He was taking a phone call and he knew it because the security guy was just behind us and we were trying to explain him and show him the phone with the phone call showing him that we were not taking pictures or recording nobody. it was so disrespectful we were not recording in. That is not a reason to tell my friend that this is not Dominicana that has nothing to do with Dominicana or Dominican Republic. It was my first time and this hotel and I swear I will never go back.

The only thing that I like is the food.

Stayed in September 2023

Music too loud, unfriendly staff, constant harassment to go Premier, the in your face money wringing on every turn

Party nights, spa treatments

Stayed in September 2023

Permiten la entrada de tiradores en el hotel (vendedores de droga)

Stayed in August 2023

The food No Turkey options And need more flavor and variety I didn’t like the force of having to go on a timeshare talk when I’m on vacation Could make a reservation at the seafood restaurant because the lines were too long

I liked the activities at the pool. All the games to loosen ya up

Stayed in August 2023

Food was the worst

The freeness of resort

Stayed in August 2023

Falsely advertised, shows people in their 20’s in all the photos and was mostly people in their 40’s. Also really pushy and annoying about joining their membership program

Super fun parties , most of the staff very welcoming and helpful

Stayed in August 2023

I booked an ocean room and all we could see was palm trees, on my second day I got a food poisoning so I stayed in the room for the night feeling horrible.

It’s a fun place and the entire staff is great

Stayed in July 2023

Staff was insulting, rude, and racist. It was very clean. The restaurants were all uncomfortable hot. The workers were very pushy on trying to sell timeshare. This is the worst vacation I ever been on. I’ll never go back here again

The personal butler was the only good thing about this property

Stayed in July 2023

They never had can for large parties, food wasn’t good like last year , put me in the wrong I didn’t book, room service food stayed in hallway too long. It was nothing like last year . Probably taking Bs break from Temptation

Location

Stayed in July 2023

The hidden fee of 400 per room.

Stayed in July 2023

The reception staff was a nightmare

Stayed in July 2023

DONT GO THERE! The place really stinks every where and the staff is incredibly rude and agressive…. horrible experiencie, there are much better options around. Dont waste your vacations as I did. They even charge you a USD 400 deposit in the checkin that never return.

Nothing

Stayed in July 2023

A note for who’s planning on going there is that the average age of the visitors is 45-50 years. The hotel is not for younger generation. It’s just an observation to keep in mind use as u wish, of course everyones deserves a time off to have fun but i am sure other people would like to have this information before hand.

Friendly staff. Nice events.

Stayed in July 2023

Staff Behavior and attitude

Friendly Guests

Stayed in July 2023

Its been one month since i checked out of the hotel and my security deposit of 400 USD has still not been refunded.

It was clean, the food was great and i particularly loved that the hotel provided entertainment for their guests.

Stayed in June 2023

1) The check-in takes forever and ever… and after you waited 45 minutes in the morning, they make you wait 45 minutes again to activate your key at 3 PM. 2) The food is not good. Not a lot of options, especially for lunch. The Italian restaurant has never visited Italy, and the Japanese has no idea that Japan is in Asia. 3) The restaurant reservation is absolutely ridiculous. They make you stand in line at 10 AM for one restaurant and 11 AM for another. After 45 minutes of waiting, they tell you the one you wanted is sold out and will start reserving the second one. It means they start the second at 10:45 (instead of 11), so even if you arrive on time for the second, it is probably too late. Why can they just make reservations by phone? Why make us stand for an hour? (See comment 7) oh, you are also not allowed to make a reservation on the first day. 4) The restaurant schedules are unreliable; you will likely get frustrated and discover last minute the restaurant you want is closed. If you do not stay a full week, you will likely not visit all the restaurants (and they are not so many). 5) The mattress is too soft. If you have back pain, please run away. 6) The hotel is noisy! But VERY noisy. Believe me, NOISY! 7) Thy will try very hard to make you participate in their endless sales pitch. They say it is a breakfast and a tour (not true). This is probably why they want you to stand in so many lines: they will try to sell things while you try to make your reservation. 8) The bar in the main pool has only two, sometimes one, barmen. Getting a drink takes forever. 9) No waiters during the day: no drinks or food brought to you. 10) The water in the main is very dirty. 11) There are many performances objectifying women. 12) Bad location (ugly beach, not good for swimming) I am not coming back. After many adult-only all-inclusive resorts, this was the worst. Unless someone wants to party and get drunk all the time, this is probably not the right place.

Not much, to be honest. This is a party place. If the party is the goal, this is a good place.

Stayed in July 2023

The rooms were basic, comfortable enough but not as good as I expected. The beech wasn’t the best to swim. The water wasn’t that deep and full of seeweed.

Food at the a la carte restaurants was fantastic 5 star quality

Stayed in June 2023

The rooms could be better.I stayed at garden view

The lobby and sexy pool look very nice

Stayed in June 2023

Terrible food and ugly people

Stayed in June 2023

customer service

mistreated by employees

Stayed in May 2023

Having just paid $4000 to join the premier membership, then having to fork over another $1500 for something we did not break after my husband fell on the slippery floor and hurt his knee badly .

Signed up for premier membership after my husband fell on his knee at the resort, only for them to say we broke the TV in our room which we didn't turn on.

Stayed in May 2023

Terrible, terrible alkohol this is some kind of denatured alkohol for cleaning engines. All our grup was sick we had vomiting and Conventions. When we back to Canada we tested this alkohol and it was a fake one. Room was terrible we supposed to get a Garden View and we get rooms with view on the wall and roof and some kind of Air conditioners.

Localization was good entertainment was nice

Stayed in April 2023