I will start out by saying we had a group of 22 friends. check-in took 1.5 hours for just my family. I had 3 rooms on 2 reservations. booking upgraded my 2-rooms and they tried to charge me 3216 each room instead of 3216 for two rooms, once that was done one room wasn't cleaned even after 6 pm several in our group got the wrong rooms that had to be changed out over the next few days. They hit me with some new tax fees that began after the new year even though these were booked a year ago. the ALL-inclusive is a scam. the drink menu had only a few drinks included the rest had to be paid for. food menu was limited with more paid meals than inclusive meals. I have been to many all-inclusive restaurants, and the menu has never been this small. If you did breakfast only that was 25 a day you had to pay for water in a bottle. drinks before 10 am had to be paid for and not covered under the All-inclusive. The bartenders on the poolside were amazing, bartenders on the restaurant side and lobby restaurant not so much, they would see you standing there and pretend to be doing paperwork. most drinks took 5 minutes or more to get with nobody waiting they just ignored you and the lobby bar no judgment but was not that friendly. Most of the time they make you want to come back and sadly this place did not and we won't be returning. I was not to happy with the amount of money they charged only to be charged hundreds more in noninclusive items. all in all I have zero desire to revisit this facility

The pool and hot tub was nice

Stayed in January 2025

There really is no nearby beach if you are looking to spend the day at the ocean. You can safely walk to the closest beach in about 10-15 minutes. There is a lot of hawking people selling their wares, but not necessarily over aggressive if you ignore them. There are also water taxis that will transport you to a beach for a price. We drove a car and left each day to explore, but the streets are somewhat unorganized other than the main ocean blvd.

Breakfast was excellent as it was included. If you don't include on the reservation, they bill $25/per person. The area around the hotel is lively in the marina with lots of better restaurants that relatively high priced, but not unreasonable. There is many many boat offering to fish or do a sunset cruise. There is no end of places to drink and eat. The harbor is a safe area with cruise ships coming in each day. The pool area is nice and there are seals and pelicans in the harbor. A great place to run in the morning and a Starbucks in walking distance. If you don't like inclusive resort compounds, this is the place to be. If you prefer to sit at one location in locked gates with no intention of leaving, I would not recommend.

Stayed in January 2025

Dinner

Breakfast great dinner horrible!

Stayed in January 2025

The manager woman at the breakfast bar was super rude/ mean/ indifferent / ughhh.

It’s rental car free… walk everywhere. —“I’ll be right back I’m gonna grab a jacket “ close to the downtown area.

Stayed in January 2025

There’s no beach. (But there isn’t at my house either. ) there’s 2 lobby areas which is confusing when the tequila kicked in.

I don’t want to say how wonderful it is- because it’s my secret. I felt 100% safe. Security is evident . The location is PERFECT if it’s your first time here. They have jacuzzi’s. Our waiter Noe at the restaurant was amazing. Our breakfast waiter Juan was the best. So welcoming and friendly. Food was actually very good.

Stayed in January 2025

Ridiculous huge resort. Takes 15 min to go from your room to the pool. Place is full of out of shape snow bird seniors. Music is outdated and to loud- huge speakers right on top of you. Gym equipment is old. Definitely not a four star. No desk in the room to work. No side tables by bed. No outlets to charge your phones.- see above. Shower outdated. No carpet in the halls - can hear everyone talking - shouting in the hall and moving their luggage. The whole place is awful. Don’t waste your money. No ability to change room temperature stayed in January and was lucky to find a blanket in the room.

The view from the pool is decent. Wi-Fi does not work at the pool which is lot ideal.

Stayed in January 2025

Did not get room I over paid for! Staff would not help with issues due to booking trip through 3rd party. All inclusive menu is very small. Wait staff definitely needs trained better.

Location, some food, most of the staff.

Stayed in January 2025

The staff is very aggresive, especially in the breakfast area. Furniture in the rooms is very old, is cockroaches and geko everywhere, minibar very expensive, 8 usd per 1 water bottle. Breakfast is very poor and is not change the menu in 7 days. Is not vegetables, no cheese, no croissant, no salami or fresh cut, coffee is only a colour water. All staff from breakfast they ask for tip. If you dont pay they will be engry. All area around this hotel is full with scamers who try to cheat the turists. Also all Los Cabos is over priced without reason.

Only location

Stayed in January 2025

Friendly staff and amazing location! Pool was fun with a great view.

Stayed in January 2025

Nothing!

The property was a great convenience for location! The view from the pool is spectacular!

Stayed in January 2025

Nothing

Friendly staff

Stayed in January 2025

There wasn't anything we didn't like about this hotel. The only confusing part of this hotel is where we were staying was a different building than the main lobby.

The location cannot be beat. You get to watch the sun set and rise over the marina. Our room was located along the same floor as the pool deck, at first we thought this might be loud for any parties going on but we thoroughly enjoyed it and the hotel stayed fairly calm and quiet. The breakfast buffet was phenomenal absolutely worth every penny. If you're traveling with a car they have free parking for the duration of your trip as long as you don't lose your parking ticket. We were looking for a place to stay for a couple days when we got our bearings in Cabo and this place far exceeded our expectations. I would 100% recommend staying here again and have told people about this hotel already. Definitely worth it. If you were considering doing the all-inclusive option. You can buy it per day so I wouldn't waste your money on all inclusive option unless you're planning on being there all day. Also if you're planning any boat excursions you're just a hop skip and a jump away. The location on the marina is excellent for people watching.

Stayed in December 2024

Wifi did not work in our rooms which that interfered with our remote work. No water for day and half . Could not take shower for day and a half. Even after they fix it water pressure was so low that we could not use the shower. Poor housekeeping. Had to call 3 times to get the room clean. Breakfast restaurant would take so long to serve the food. Building and rooms are very dated and old. Rooms smell like old wet buildings. We checked out a night earlier because of all those issues. Requested for the last night refund but they denied it.

Did not like it at all.

Stayed in December 2024

We arrived around 8 pm and couldn't sleep all night because of the loud music from the bars. The room was tiny and smelled like gasoline. The AC was loud. We checked out early. I DO NOT recommend this property.

nothing

Stayed in December 2024

Not very clean - they had 2 restaurants closed - all inclusive doesn’t include premium liquor, just the cheap stuff - all inclusive doesn’t include room service…that’s if you can get someone to even answer the phone.

The only thing I liked was the location.

Stayed in December 2024

The Worst Hotel Experience of My Life: Tesoro Los Cabos, Mexico I don’t think words can fully capture the disastrous experience that was my stay at the Tesoro Los Cabos. What was supposed to be a relaxing holiday in a beautiful location turned into an absolute nightmare, all thanks to this hotel’s appalling management, lack of basic amenities, and overall trashy environment. If you’re considering staying here, don’t. Let’s start with the basics: the property itself is visually appealing, but any semblance of enjoyment is obliterated by the hotel’s complete disregard for guest comfort and security. The moment you step foot on their premises, you are bombarded by aggressive street vendors who yell, harass, and follow you, making it impossible to feel safe or relaxed. This chaos extends right into the parking garage, where the harassment continues unabated. Held Hostage in Their Parking Garage The parking situation is the most absurd I’ve ever encountered in years of travel. We misplaced our parking ticket, and instead of assisting us, the hotel washed their hands of the issue entirely, claiming the garage wasn’t their responsibility. This is the same garage all hotel guests are required to use. Our car was essentially held hostage for two days until we managed to find the lost ticket. Not one staff member offered help, sympathy, or even basic courtesy. This level of indifference is astonishing. Room Downgrade and Non-Functioning Amenities I prepaid for an upgraded room, expecting a certain level of comfort, only to be dumped in a basic room with zero functional amenities. There were no accessible outlets in the room, which meant I couldn’t even charge my phone overnight—a modern necessity, especially for travelers. At the pool, the outlets didn’t work either, and to make matters worse, the internet was a daily disaster. Guests had to request a new access code every single day because the connection was unreliable at best and nonexistent at worst.

Stayed in December 2024

We booked a standard room. It was dated, shabby and the floors were filthy. If you walked on the floor with white socks the bottom of feet turned black as well as your bare feet. Paint is peeling off the bathroom walls and there was constant smell of sewer gas. When I requested a better room, the cost was an additional $100 per night. That didn’t fit into my budget so stayed in the crappie room spending as little time as possible.

The staff were wonderful and the food and beverages were very good. The hotel is perfectly located very close to everything.

Stayed in December 2024

Too loud at night

Great view of the marina

Stayed in December 2024

Property is old and need maintenance. Room had no hot water for 2 days. Towel rack are falling down, decor is very old, cheap bathroom amenities, bring your own is recommended.

It’s well located and the pool area is very nice. Rooms with balcony facing the marina offer a beautiful view.

Stayed in December 2024

The location is closed to everything

Stayed in December 2024

During weekends many rooms in the most recently renovated part of the hotel, i.e. the part furthest away from the reception, has ahuge sound pollution problem coming from a nightclub across the street blaring loud music all night, and I mean literally all night. If you can't stand loud music all night, insist on getting a room in the quiet end of the hotel, i.e. same side as the reception.

The hotel is centrally located in the marina area. Lots of restaurants nearby. However, the walk to any of the beaches is long. The view from my room (standard with sea view) was nice: good view over the marina and towards the ocean. Most of the balconies facing the marina have morning sun, but not evening sun. The pool area was nice. Breakfast had both Mexican options and European/American.

Stayed in November 2024

Some of the staff were unhelpful. The breakfast has a lot of lunch food and most of it is open to flies and stuff. Coffee is "americano" only and is pretty bad. There is no espresso or cappuccino, you have to pay extra for that. The bathroom was dirty with urine all over the toilet when we checked in and when I complained the receptionist just said "I'm sorry". They will try to make a "timeshare" like offer, do not fall for that as it is pretty much a scam unless you want to to stay a lot of nights with them for the rest of your life. The location, although central, is subject to a lot of noise. The last night there was loud music until 1:30 a.m.

Staff was polite and helpful most of the times. The breakfast has a lot of options, for most tastes. The location in front of the marina is pretty good and has a lot of options for food and activities nearby. Since we were just using the hotel as base for other activities, our experience was at most ok.

Stayed in December 2024

everthing

nothing

Stayed in December 2024

CONSTRUCTION. It’s bad enough to have work being done while you’re there. Is absolutely unacceptable to do work and not tell people and then do it all night long with a jackhammer. This is unacceptable under any terms. I am rethinking about staying a playa next time.

Stayed in December 2024

Great breakfasts

Stayed in December 2024