Calle 6 Sur Bis S/n, Entre Av. 5 Sur y Av. 10 Sur, 77780 Tulum, Mexico
#16 of 233 hotels in Tulum
Guests' ChoiceBased on 121 hotel reviews
9.1Cleanliness
9.6
Comfort
9.6
Location
8.4
Facilities
9.1
Staff
9.6
Value for money
8.9
Free WiFi
9.5
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End of dialog contentReviewed: 20 March 2025
Amelia
United KingdomLocation is a long way from downtown Tulum. In addition the bar doesn’t really have the right seating for serving breakfast - it’s not very comfortable to eat breakfast on a sofa! Finally, the breakfast whilst yummy could be more Mexican and generous in the amount of food provided - I was glad I wasn’t too hungry!
Lovely furnished room and really good sized balcony to sit out on. Really modern and chic bar and pool too which was lovely to relax in
Stayed in March 2025
Reviewed: 3 March 2025
Elif
SwitzerlandExcellent staff and service. However at night it was a little noisy. Also the water from the sink was very bad even for showering. Filtration system should change
Stayed in February 2025
Reviewed: 20 February 2025
Ortiz
United StatesI didn't like that they didn't have televisions in thexrooms!
The staff was very nice!
Stayed in February 2025
Reviewed: 20 February 2025
Power
United StatesIt’s a small thing, but they have a nepresso machine in the room with a few capsules and then they charge you $2.50 for one capsule of coffee. Two free a day would be really nice
Its casual vibe, the cat in the lobby, the ability to get a little coffee and breakfast there
Stayed in January 2025
Reviewed: 24 January 2025
Edward
United Kingdomthe room did have a slight damp smell, but other than that was very nice
Property was clean and relatively quiet. Staff were very good and helpful
Stayed in December 2024
Reviewed: 14 January 2025
Andrea
LebanonThis hotel is a true hidden gem. It simply and unexpectedly made our trip. The hotel is beautiful and has such a unique feel, its comfortable, serene and staff is lovely. Sofia was the ultimate guide, giving us the most incredible personalized recommendations so we didn't even have to think of what to do. The hotel partners with nearby Hollistica wellness, which is a gem on its own. We couldn't have hoped for better!
Stayed in January 2025
Reviewed: 25 November 2024
Xarikleia
GreeceAmazing staff, beautiful atmosphere and a modern place. Totally recommend it if you look for a calm and tranquil place.
Stayed in November 2024
Reviewed: 27 September 2024
Athena
United KingdomThere wasn’t a restaurant on site and we would have liked a few more options for breakfast, as we found it quite basic for what you pay for.
The ambiance and the comfort of the rooms! Also the bar area is really nice and the staff are very friendly and personable. All their suggestions for places to visit, beaches and restaurants and bars were on point! The location is in a quieter area of Tulum and the pool is really big compared to other places and beachfront hotels.
Stayed in September 2024
Reviewed: 27 September 2024
Pascal
TurkeyBreakfast is very limited and not really big. So we have to go out to eat most of the days
Amazing beds. Specious room. Good coffee machine in the room. Perfectly located next to holistica to visit all the classes and yoga daily
Stayed in September 2024
Reviewed: 7 September 2024
Caitlin
AustraliaLoved everything, could have done with a few more hooks in the bathroom to hang things, but that’s about it !
Hotel Tiki Tiki was our favourite hotel so far, rooms so clean and well appointed, lovely windows with natural light and great air con, modern bathrooms. Loved the aesthetic mid century decor in the main bar and pool area, we were one of a few staying there as it’s quiet season so we basically had the place to ourselves which was amazing, staff were very friendly and helpful with tour bookings, pool was nice and cool and the whole place was very relaxing. Great area really close to cool restaurants and Holistika next door where we got a free yoga class. My favourite part was the friendly cat Bonito, she was so lovely and I spent a lot of time patting her. Breakfast was nice with yogurt, granola and fruit, toast with coffee and juice, nice and healthy which vibes with the area of La Veleta, would defintely stay here again, the area was so calm and tranquil compared to downtown, very up and coming, a bit like Ubud in Bali. Great cocktails and bar area, with chill music and friendly staff, spent a lot of time on the lounge chairs near the pool. Absolute oasis
Stayed in September 2024
Reviewed: 28 August 2024
Frederick
United StatesAll were excellent
Clean Mayan look environment Reminded me of Maya hotel in Chichen Itza
Stayed in August 2024
Reviewed: 10 August 2024
Frederick
United StatesEverything was good
Friendly professional staff Clean and beautiful room and outside setting Direct accesss to Main Street
Stayed in August 2024
Reviewed: 5 August 2024
Magda
CanadaHaving a car would be ideal as taxis in Tulum are very expensive. ~15-20 min drive to the beach and ~10 min to the town center.
Lovely stylish boutique hotel, quiet and safe location, bonus access to the amenities at much bigger Holistika Hotel including their pool, outdoor gallery, yoga classes, meditation sessions, pottery classes and vegan restaurant. Professional, friendly, caring and helpful staff.
Stayed in July 2024
Reviewed: 31 July 2024
Emcgl
IrelandHotel is very new, clean and comfortable. The manager was very friendly. Had some great cocktails by the pool. Our room was really nicely furnished and clean.
Stayed in July 2024
Reviewed: 23 July 2024
Lee
United KingdomBeds were a bit small
Quiet location. Very helpful staff
Stayed in July 2024
Reviewed: 19 July 2024
Emily
United KingdomRooms didn’t have fridge or iron which we needed. Breakfast was welcome but basic fruit/yoghurt and toast.
Centrally located in La Valletta, close to Tulum town. Design focussed, friendly staff and amazing pool area. Rooms large and clean with balcony and massive beds.
Stayed in July 2024
Reviewed: 24 June 2024
Massoud
AustriaIts design, scenery and colours!
Stayed in June 2024
Reviewed: 10 June 2024
Luigi
MexicoNothing
Te space is beautifual, the staff super helpful and the room is simple, super clean and with great modern touches. And it has a hammock
Stayed in June 2024
Reviewed: 2 June 2024
Chelsea
United StatesNothing
The staff was super accommodating to my sister and husband who were traveling with their two kids. They went above and beyond to make breakfasts the kids would eat (no mixed fruit touching each other!) A special mention must go to the ever-patient and helpful Sofia, who had worked in the US as a caretaker for young children, anddespite working double shifts to cover a colleague who was out, was extra generous with her time and expertise in the area. She even made little goodie bags for the kids for their return flight home!
Stayed in May 2024
Reviewed: 15 May 2024
Natalia
United StatesNeed a little more care on the bikes (low light and old seats. But works just fine!!!
The amenities , the staff, the location, everyone made sure I was ok!! Drinks were perfect, from Ricardo, Sofia and Samantha were so sweet and knowledgeable about what to do. Serjio was a pleasure to talk to in the morning breakfast. By the second day I felt at home! But with all the extra care! 💕 breakfast was enough to start the day, one free yoga class at Holistika. And Benito the hotel kitty!! 🌸 I’ll be back!
Stayed in May 2024
Reviewed: 14 May 2024
Sagit
IsraelOnly the fact that they charged us for the coffee capsules we use in the room. Should be included.
The hotel is clean and tidy, rooms are spacious and cosy, the interior design is beautiful, pool is perfect and the staff are super nice and helpful. The Holistica Yoga center is next door and first class is for free for tiki tiki guests. Breakfast is pretty basic.
Stayed in May 2024
Reviewed: 20 April 2024
Ursula
United KingdomThe only issue I had was the soundproofing of the rooms. The doors are slatted, which means that they do not keep sound out at all, and you can hear anything going on in the corridors and landings.
Stylish property with a lovely pool. The staff were lovely. The two young women on the front desk helped us out with perfect recommendations for beach clubs and cenotes. We enjoyed renting the bikes and using them to ride to the beach. The location is a bit out of the way, but we found it close enough to walk into Tulum town, where there are some great food options. Hotel was good value for Tulum.
Stayed in April 2024
Reviewed: 16 April 2024
Gimenez
CanadaNothing
Everything
Stayed in April 2024
Reviewed: 15 April 2024
Farah
United KingdomIf you'd like to be in more of the tourist area, then note this is a bit further away. But if you are looking for a quiet, relaxed hotel then this is perfect!
The hotel was gorgeous and the room was amazing, spacious and had a wonderful view! The staff were so helpful, and guided me to activities nearby and the best way to reach them.
Stayed in April 2024
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