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Reviews of Hotel Tiki Tiki Tulum 4 stars

Calle 6 Sur Bis S/n, Entre Av. 5 Sur y Av. 10 Sur, 77780 Tulum, Mexico

#16 of 233 hotels in Tulum

Guests' Choice

Review score

Based on 121 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.6

  • Location

    8.4

  • Facilities

    9.1

  • Staff

    9.6

  • Value for money

    8.9

  • Free WiFi

    9.5

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Showing 1 – 25

  • Reviewed: 20 March 2025

    10
    Beautiful hotel
    • Leisure trip
    • Solo traveller
    • Panoramic Terrace King Suite
    • Stayed 1 night
    • Submitted via mobile

    Location is a long way from downtown Tulum. In addition the bar doesn’t really have the right seating for serving breakfast - it’s not very comfortable to eat breakfast on a sofa! Finally, the breakfast whilst yummy could be more Mexican and generous in the amount of food provided - I was glad I wasn’t too hungry!

    Lovely furnished room and really good sized balcony to sit out on. Really modern and chic bar and pool too which was lovely to relax in

    Stayed in March 2025

  • Reviewed: 3 March 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Panoramic Terrace King Suite
    • Stayed 2 nights
    • Submitted via mobile

    Excellent staff and service. However at night it was a little noisy. Also the water from the sink was very bad even for showering. Filtration system should change

    Stayed in February 2025

  • Reviewed: 20 February 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Panoramic Terrace King Suite
    • Stayed 5 nights
    • Submitted via mobile

    I didn't like that they didn't have televisions in thexrooms!

    The staff was very nice!

    Stayed in February 2025

  • Reviewed: 20 February 2025

    9.0
    It was fun, checking out Tulum, finding the way to the beaches and seeing the main ruins
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 3 nights
    • Submitted via mobile

    It’s a small thing, but they have a nepresso machine in the room with a few capsules and then they charge you $2.50 for one capsule of coffee. Two free a day would be really nice

    Its casual vibe, the cat in the lobby, the ability to get a little coffee and breakfast there

    Stayed in January 2025

  • Reviewed: 24 January 2025

    9.0
    Relaxing and enjoyable
    • Leisure trip
    • Couple
    • Superior King Suite
    • Stayed 8 nights

    the room did have a slight damp smell, but other than that was very nice

    Property was clean and relatively quiet. Staff were very good and helpful

    Stayed in December 2024

  • Reviewed: 14 January 2025

    10
    Beautiful surprise
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 3 nights
    • Submitted via mobile

    This hotel is a true hidden gem. It simply and unexpectedly made our trip. The hotel is beautiful and has such a unique feel, its comfortable, serene and staff is lovely. Sofia was the ultimate guide, giving us the most incredible personalized recommendations so we didn't even have to think of what to do. The hotel partners with nearby Hollistica wellness, which is a gem on its own. We couldn't have hoped for better!

    Stayed in January 2025

  • Reviewed: 25 November 2024

    10
    Perfect stay
    • Leisure trip
    • Couple
    • Panoramic Terrace King Suite
    • Stayed 1 night
    • Submitted via mobile

    Amazing staff, beautiful atmosphere and a modern place. Totally recommend it if you look for a calm and tranquil place.

    Stayed in November 2024

  • Reviewed: 27 September 2024

    9.0
    Lovely ambiance
    • Leisure trip
    • Couple
    • Panoramic Terrace King Suite
    • Stayed 3 nights
    • Submitted via mobile

    There wasn’t a restaurant on site and we would have liked a few more options for breakfast, as we found it quite basic for what you pay for.

    The ambiance and the comfort of the rooms! Also the bar area is really nice and the staff are very friendly and personable. All their suggestions for places to visit, beaches and restaurants and bars were on point! The location is in a quieter area of Tulum and the pool is really big compared to other places and beachfront hotels.

    Stayed in September 2024

  • Reviewed: 27 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double Suite
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast is very limited and not really big. So we have to go out to eat most of the days

    Amazing beds. Specious room. Good coffee machine in the room. Perfectly located next to holistica to visit all the classes and yoga daily

    Stayed in September 2024

  • Reviewed: 7 September 2024

    10
    Peaceful and tranquil, just what we needed after Cancun!
    • Leisure trip
    • Couple
    • Panoramic Terrace King Suite
    • Stayed 4 nights
    • Submitted via mobile

    Loved everything, could have done with a few more hooks in the bathroom to hang things, but that’s about it !

    Hotel Tiki Tiki was our favourite hotel so far, rooms so clean and well appointed, lovely windows with natural light and great air con, modern bathrooms. Loved the aesthetic mid century decor in the main bar and pool area, we were one of a few staying there as it’s quiet season so we basically had the place to ourselves which was amazing, staff were very friendly and helpful with tour bookings, pool was nice and cool and the whole place was very relaxing. Great area really close to cool restaurants and Holistika next door where we got a free yoga class. My favourite part was the friendly cat Bonito, she was so lovely and I spent a lot of time patting her. Breakfast was nice with yogurt, granola and fruit, toast with coffee and juice, nice and healthy which vibes with the area of La Veleta, would defintely stay here again, the area was so calm and tranquil compared to downtown, very up and coming, a bit like Ubud in Bali. Great cocktails and bar area, with chill music and friendly staff, spent a lot of time on the lounge chairs near the pool. Absolute oasis

    Stayed in September 2024

  • Reviewed: 28 August 2024

    10
    Very friendly professional and very nice hotel
    • Leisure trip
    • Couple
    • Panoramic Terrace King Suite
    • Stayed 2 nights
    • Submitted via mobile

    All were excellent

    Clean Mayan look environment Reminded me of Maya hotel in Chichen Itza

    Stayed in August 2024

  • Reviewed: 10 August 2024

    10
    They are good for families and couples
    • Leisure trip
    • Couple
    • Panoramic Terrace King Suite
    • Stayed 2 nights
    • Submitted via mobile

    Everything was good

    Friendly professional staff Clean and beautiful room and outside setting Direct accesss to Main Street

    Stayed in August 2024

  • Reviewed: 5 August 2024

    10
    Lovely and relaxing.
    • Leisure trip
    • Family with young children
    • Deluxe King Suite
    • Stayed 4 nights
    • Submitted via mobile

    Having a car would be ideal as taxis in Tulum are very expensive. ~15-20 min drive to the beach and ~10 min to the town center.

    Lovely stylish boutique hotel, quiet and safe location, bonus access to the amenities at much bigger Holistika Hotel including their pool, outdoor gallery, yoga classes, meditation sessions, pottery classes and vegan restaurant. Professional, friendly, caring and helpful staff.

    Stayed in July 2024

  • Reviewed: 31 July 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Panoramic Terrace King Suite
    • Stayed 3 nights
    • Submitted via mobile

    Hotel is very new, clean and comfortable. The manager was very friendly. Had some great cocktails by the pool. Our room was really nicely furnished and clean.

    Stayed in July 2024

  • Reviewed: 23 July 2024

    8.0
    Nice hotel in a quiet location with a couple of nice restaurants nearby. Very helpful staff who reserved us space at a n
    • Leisure trip
    • Family with young children
    • Deluxe Double Suite
    • Stayed 2 nights
    • Submitted via mobile

    Beds were a bit small

    Quiet location. Very helpful staff

    Stayed in July 2024

  • Reviewed: 19 July 2024

    9.0
    Relaxing stay in Tulum
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 2 nights
    • Submitted via mobile

    Rooms didn’t have fridge or iron which we needed. Breakfast was welcome but basic fruit/yoghurt and toast.

    Centrally located in La Valletta, close to Tulum town. Design focussed, friendly staff and amazing pool area. Rooms large and clean with balcony and massive beds.

    Stayed in July 2024

  • Reviewed: 24 June 2024

    9.0
    Excellent place with friendly and helpful staff!
    • Leisure trip
    • Couple
    • Panoramic Terrace King Suite
    • Stayed 2 nights
    • Submitted via mobile

    Its design, scenery and colours!

    Stayed in June 2024

  • Reviewed: 10 June 2024

    10
    Great vibes and space
    • Leisure trip
    • Solo traveller
    • Panoramic Terrace King Suite
    • Stayed 1 night

    Nothing

    Te space is beautifual, the staff super helpful and the room is simple, super clean and with great modern touches. And it has a hammock

    Stayed in June 2024

  • Reviewed: 2 June 2024

    10
    Great staff, lovely hotel, very calm and relaxing!
    • Leisure trip
    • Family with young children
    • Hideaway Royal Suite
    • Stayed 7 nights

    Nothing

    The staff was super accommodating to my sister and husband who were traveling with their two kids. They went above and beyond to make breakfasts the kids would eat (no mixed fruit touching each other!) A special mention must go to the ever-patient and helpful Sofia, who had worked in the US as a caretaker for young children, anddespite working double shifts to cover a colleague who was out, was extra generous with her time and expertise in the area. She even made little goodie bags for the kids for their return flight home!

    Stayed in May 2024

  • Reviewed: 15 May 2024

    10
    Exactly what I was looking for. Quiet oasis near everything.
    • Leisure trip
    • Solo traveller
    • Panoramic Terrace King Suite
    • Stayed 7 nights
    • Submitted via mobile

    Need a little more care on the bikes (low light and old seats. But works just fine!!!

    The amenities , the staff, the location, everyone made sure I was ok!! Drinks were perfect, from Ricardo, Sofia and Samantha were so sweet and knowledgeable about what to do. Serjio was a pleasure to talk to in the morning breakfast. By the second day I felt at home! But with all the extra care! 💕 breakfast was enough to start the day, one free yoga class at Holistika. And Benito the hotel kitty!! 🌸 I’ll be back!

    Stayed in May 2024

  • Reviewed: 14 May 2024

    10
    Perfect quiet hotel out of the rush and busyness of Tulum.
    • Leisure trip
    • People with friends
    • Deluxe Double Suite
    • Stayed 3 nights
    • Submitted via mobile

    Only the fact that they charged us for the coffee capsules we use in the room. Should be included.

    The hotel is clean and tidy, rooms are spacious and cosy, the interior design is beautiful, pool is perfect and the staff are super nice and helpful. The Holistica Yoga center is next door and first class is for free for tiki tiki guests. Breakfast is pretty basic.

    Stayed in May 2024

  • Reviewed: 20 April 2024

    8.0
    Lovely staff and stylish vibe
    • Leisure trip
    • Couple
    • Panoramic Terrace King Suite
    • Stayed 4 nights
    • Submitted via mobile

    The only issue I had was the soundproofing of the rooms. The doors are slatted, which means that they do not keep sound out at all, and you can hear anything going on in the corridors and landings.

    Stylish property with a lovely pool. The staff were lovely. The two young women on the front desk helped us out with perfect recommendations for beach clubs and cenotes. We enjoyed renting the bikes and using them to ride to the beach. The location is a bit out of the way, but we found it close enough to walk into Tulum town, where there are some great food options. Hotel was good value for Tulum.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    10
    Amazing service and treatment. Peaceful place, an oasis. I will definetely come back ❤️
    • Leisure trip
    • Solo traveller
    • Panoramic Terrace King Suite
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in April 2024

  • Reviewed: 15 April 2024

    10
    Gorgeous hotel and wonderful staff!
    • Leisure trip
    • Solo traveller
    • Deluxe King Suite
    • Stayed 2 nights

    If you'd like to be in more of the tourist area, then note this is a bit further away. But if you are looking for a quiet, relaxed hotel then this is perfect!

    The hotel was gorgeous and the room was amazing, spacious and had a wonderful view! The staff were so helpful, and guided me to activities nearby and the best way to reach them.

    Stayed in April 2024

Showing 1 – 25

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