Avenida Yaxchilan 31, 77500 Cancún, Mexico
#187 of 225 hotels in Cancún
Guests' ChoiceBased on 308 hotel reviews
7.0Cleanliness
7.0
Comfort
6.9
Location
8.3
Facilities
6.6
Staff
8.1
Value for money
7.2
Free WiFi
7.5
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End of dialog contentReviewed: 16 March 2025
Maria
ArgentinaVery noisy and there is no darkness in the bedroom.
The staff and the location are great.
Stayed in March 2025
Reviewed: 14 March 2025
Miriam
MexicoThe room is really basic, nothing fancy. No safe.
Very quirky venue. Like staying in a museum! It's located near to parque de las palapas which is a very cool place to be in the evenings,; lots to eat and drink and buy and see, really lively and filled with life, a mix of locals and tourists too. It's also a short walk to the main blvd/avenida where you can catch the r1 bus into the hotel zone/ beaches for $11-12 mxn, so cheap! The outdoor space would be nice to hang out in but there was building works going on, so sitting in swimwear next to someone's work place wasn't appealing. The room is big. We had hot showers. It's cheap, and well located.
Stayed in January 2025
Reviewed: 7 March 2025
Rodney
CanadaThe bathroom lacked the shower curtain. Also, sometimes it smelt bad. There is no microwave. And sometimes karaoke, would start to to make noise from about one in the morning to four in the morning was quite loud even with the window closed.
We had a suite that cost us about $69 Canadian per night. It was spacious, had a refrigerator, and it had a nice large flatscreen TV that we could plug our iPad into and watch YouTube movies in English and news. Also, because the swimming pool was out of order, we got early check-in on the first day at 9 o’clock in the morning. That was great as our flight came in at 7 AM. (No extra charge) Even though they don’t have a pool, (due to construction, temporary) they let us use a sister pool down the street that was very nice at Maria de Loudres. When you stay in the suites, which are right above the reception area, you get great Wi-Fi in your room. When you stay in the other cheaper rooms that are far away from the reception area there is basically no Wi-Fi.(last time we stayed for a week in a room that was cheaper, but had almost no Wi-Fi.)
Stayed in March 2025
Reviewed: 4 March 2025
Christine
CanadaThe rooms are a little musty.
It’s cute and close to the bus station.
Stayed in February 2025
Reviewed: 19 February 2025
Richard
United StatesPool was under repair and closed. Didn't expect that. Occasional odor of sewer gas , probably from work on pool, was distracting.
Location, price, staff.
Stayed in February 2025
Reviewed: 10 February 2025
Alejandro
MexicoThe pool is outdoors so it doesn't have any type of heater, meaning the water temperature will depend entirely on the outside weather. It isn't exactly specified for which means one may not be ready to go to the pool after the beach at around 18:00 and feel the water at 12°C.
Staff was very nicea and the suite was okay.
Stayed in February 2025
Reviewed: 6 February 2025
Richard
United StatesSame brown-stained toilet seat that wrote about 3 years ago.
Location, price, staff.
Stayed in February 2025
Reviewed: 4 February 2025
Deborah
CanadaOur room was on top of the karaoke bar which played quite late into the night.
Older hotel with alot of charm and cultural history., clean large room, hotel needs update which it is doing. Garden area around pool needs to be cleaned up, alot of dead garden debris, pool is refreshing. Staff very nice, respectful. Very close walking distance to ADO bus station and shopping markets, and places to eat. Spa was really nice.
Stayed in February 2025
Reviewed: 2 February 2025
Antonio
ItalyShower and pool can use some Work and cleaning.
Location. Artwork. Spa. Amazing massage
Stayed in January 2025
Reviewed: 1 February 2025
Robin
United KingdomRooms basic but not in any way bad.
Quirky place. Good location for town and market. Good price.
Stayed in January 2025
Reviewed: 5 January 2025
Richard
United StatesRestaurant was closed for remodeling. Rooms seemed to be in more disrepair than in the past. Water in hotel was non-drinkable (see signs in bathroom).
Having stayed here many times in the past, there is that comfort and familiarity level of working with a known staff, at a known location. The location of the hotel is also a bonus for me. Plus, this hotel has a spa/massage which is very reasonably priced.
Stayed in January 2025
Reviewed: 29 December 2024
Piero
United StatesUnfortunately located next to a bar that played incredibly loud music all night long
It is a splendid building, a work of art
Stayed in December 2024
Reviewed: 23 December 2024
Jorge
MexicoClubs play loud music in the night
Staff and location
Stayed in December 2024
Reviewed: 18 December 2024
Shuo
NetherlandsIt is under construction
Location, decoration
Stayed in December 2024
Reviewed: 16 December 2024
Anmol
United KingdomNoisy Pool didn't look clean
Beds were big Close to restuarants Decorated well
Stayed in December 2024
Reviewed: 12 December 2024
Rebecca
United KingdomVery noisy and they do have karaoke at night!
Lovely room and eccentric hotel. Great pool and a spa there too. Murals beautiful had a very arty feel. Tours etc available
Stayed in December 2024
Reviewed: 8 November 2024
Christine
SpainThe smell from the bathroom! It has been a lovely hotel but is very tired and run down now.
The decorations in the hotel.
Stayed in November 2024
Reviewed: 4 September 2024
Ortega
United StatesIt was kind of dirty walls and need a little maintenance
I like it was opening 24/7 hours and the pool
Stayed in September 2024
Reviewed: 27 August 2024
Chris
United KingdomA bit run down. Rooms in need of renovation.
Cheap and cheerful. Good location and friendly staff.
Stayed in August 2024
Reviewed: 30 July 2024
Aakash
MexicoI like how they attend the clients and the place is so nice
Stayed in July 2024
Reviewed: 11 June 2024
Tiffany
United StatesBetter view
The location was perfect. It was nice to walk around the block and see all the vendors and restaurants. We were even able to rent scooters to go exploring for the day. We also were able to walk to mercado 28 and I bought some new jewelry. The spa is nice as well in the hotel.
Stayed in May 2024
Reviewed: 5 June 2024
Josefina
United StatesDirty
Location
Stayed in April 2024
Reviewed: 26 May 2024
John
United StatesLocation
Stayed in May 2024
Reviewed: 21 May 2024
Martin
United StatesBasic facilities, no hairdryer
Good location for trips around Cancun, helpful staff, parking.
Stayed in April 2024
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