Gym was not ready. Chose this place specifically for a gym. Nowhere to hang clothes. Could be sorted to make the room more comfortable.

New hotel with fantastic, helpful staff. Sparse but spacious room with a huge, comfortable bed. Laundry service (for a small fee) was very quick.

Stayed in February 2025

Good value for money - not ideal location, but rooms are fine and staff are great

Stayed in March 2025

The area is all concrete, but we expected that

New and clean

Stayed in March 2025

The area was not the greatest, it felt a little sketchy. They have a photo of a garage, but the garage is locked, so it's not possible to park your car there. Instead you could park your car in front of the building, with camera surveillance. They have a cost of 200 MXN for parking per day, which was not advertised on booking.com, but they never charged me for it.

Nice staff and new hotel, so everything was in pretty good shape.

Stayed in March 2025

The only thing I noticed was that the sheets weren’t ironed. Location not very nice but we knew it. So it ok.

It’s a new hotel. They left a towel swan on the bed.. it was very sweet. Loved shower gel and other products. Reception very friendly and even walked to the room. Lovely local restaurant just 5min away La Loteria Taqueria , my biggest recommendation.

Stayed in January 2025

Newly built hotel, everything is clean and works. Staff is friendly and helpful. Location is central if one rents a car or bike, around 10mins from the hotel zone. Will definitely stay here again when visiting Cancun.

Stayed in April 2025

a bit far from most places

the staff was alwayys willing to talk and help. room stafff was respectful and very good. the location is new and very clean

Stayed in April 2025

it is an new hotel,,,, 1- they promised an safe box on the room --- the have no safebox 2- they have an swimmingpool - it is more an litte bigger than an bath tube... the hotel is misleading thre clients to get an higher raste as 4 star hotel....= that is the marketing department -- they are lying to us..... in there text the pay Booking.com = 25 % commision.....for every booking.....Booking schoould be an give an low percentage instead = 25 % commission...so they can built op the revieuws--- bij the experience

the staff was nice...they try to speak English

Stayed in March 2025

An Exceptional Stay! Even though the hotel is not directly on the beach, it offers outstanding rooms. It’s a brand-new building with an amazing price-performance ratio. The staff is incredibly attentive, helpful, and genuinely warm-hearted, always going the extra mile to fulfill every wish. A special shoutout to Héctor, Erick, and Antonio – truly 5-star employees! ⭐⭐⭐⭐⭐ The housekeeping team adds a unique touch by transforming towels into beautiful animal shapes—pure artistry! I’m deeply grateful for the wonderful 14 days and will gladly return. Highly recommended! 👌

Stayed in March 2025

The location of the hotel is not the best. When asking about how to get to the city centre and where to go, the staff was not helpful at all.

The room is simple but clean - all you need for a quick stay in Cancun.

Stayed in March 2025

It needs an outdoor pool, maybe on the roof?

It was very comfortable and clean! The staff was very helpful!!

Stayed in February 2025

- even though the property is new, it had a certain smell that smelled like a chicken den. I don’t know if it’s the paint they used, of the cleaning solution… - during the 3 nights stay I was there; there was no hot water. I was told that there is was no gas delivery… - the room does not have any storage, no closets, no shelves, and in the king room, the bed takes almost the entire space/rooms are small. - the AC blows air directly into your head in the room, wish they positioned it in another place - elevator was broken 2 days out of the 3 days stay

First the positives: the staff was super friendly!

Stayed in February 2025

The area. There was nothing around and not the best. We should have researched this. There could have been more personal touches such as a bottle of water, kettle etc. There was nowhere to hang any clothes and the room was basic. New and clean but basic.

The hotel was new and the bed was comfortable. The staff were also friendly. There was a nice roof terrace that could have been amazing with a few sun beds.

Stayed in February 2025

Not applicable.

Hotel just opened and was clean, bed was comfortable and desk clerk spoke English. It was walkable to restaurants. Staff was friendly and very helpful.

Stayed in January 2025

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Stayed in January 2025

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Stayed in February 2025

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Stayed in February 2025

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Stayed in February 2025

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Stayed in April 2025