JALAN PKAK 1 & PKAK 2, 75450 Melaka, Malaysia
#110 of 221 hotels in Melaka
Guests' ChoiceBased on 758 hotel reviews
7.2Cleanliness
7.4
Comfort
7.4
Location
8.0
Facilities
7.0
Staff
8.3
Value for money
7.4
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 9 April 2025
Abdul
MalaysiaThe corridor at metra hotel was smelly. Maybe due to bad ventilation maintenance.
The room was spacious. Breakfast at Ames Hotel was fabulous
Stayed in April 2025
Reviewed: 7 April 2025
Ezzah
MalaysiaThe lights in front of my room level 5 was not working. Thus, walking to our room from the lift was quite intimidating. Maybe it broke on the day we arrive. On another note, the prices given on the page have some more additional charges when we confirm booking. The prices shown should include the additional charges as it would be more satisfying.
Breakfast was good. Variety choices of food from Malay cuisine, Chinese cuisine and Indian cuisine and western. There are also pastries and loaf bread. There are coffee machine and teh tarik machine and lots of juice fruits. I really love the hot bihun soup provided.
Stayed in April 2025
Reviewed: 12 March 2025
Jumiati
Malaysiathe place a little creepy. u have to ask for sejadah and no iron provided in the room. the iron room is creepy with the toilet is so dirty (i have to take water for ironing). i rarely meet anyone there even its weekend. and the lift is so slow
the location is easy access from the tol
Stayed in March 2025
Reviewed: 3 February 2025
Ridzwan
SingaporeThe aircon need to be fix properly as I am unable to switch it off. Plus the creaking of the door hinges need to be oiled. Its noisy when open close the door during the night
There are restaurant and shops below the hotel which was very convenient. The location was good too. Hotel was easy to get to and the view from the hotel window to outside was fantastic
Stayed in December 2024
Reviewed: 1 January 2025
Nadia
MalaysiaTv no more chanel 😆
I like room
Stayed in December 2024
Reviewed: 23 December 2024
Tiera
MalaysiaService
Stayed in December 2024
Reviewed: 23 December 2024
Norazie
MalaysiaThe room is not clean. The balcony is quite dirty, seems like never been clean-up.
price & location
Stayed in December 2024
Reviewed: 19 December 2024
Rizaliah
SingaporeLimited breakfast, better off eating outside
Great quiet location
Stayed in December 2024
Reviewed: 15 December 2024
Rizaliah
Singapore• Upstairs room for Duplex a bit musty smell, have to turn on ventilation fan 24/7 for better air circulation. • Pillow abit thin • Upstairs aircon not so cold, red light blinking but maintenance came fast. • Water heater faulty on day 1. • Breakfast is inclusive but so-so. Better eat outside.
I booked Duplex Room & 1 BR apartment. toilets & rooms are huge. Great location in Ayer Keroh, close to Melaka Botanical Garden near MOTc Cafe Lepak Makan Santai & Old Town White Coffee at ground level Overall it exceeded my expectation
Stayed in December 2024
Reviewed: 5 December 2024
Azam
MalaysiaOld equipment Not very clean
Location and breakfast
Stayed in October 2024
Reviewed: 11 November 2024
Zubairi
MalaysiaBreakfast is not much choices as compared to Ames Hotel. The 1 room apartment is not so well maintain, especially the floor and also the toilet.
Duplex unit is very good and clean. The staff is very friendly and helpful. Ample parking space.
Stayed in November 2024
Reviewed: 11 November 2024
Kavetha
MalaysiaNothing
It was a good stay. And the breakfast was just too good.
Stayed in November 2024
Reviewed: 2 November 2024
Husin
Malaysiamake sure the ironing room has lights or allow customers to borrow the iron for a day/night.
affordable single unit apartment for a family of five, as we brought extra toto because the room only has 2 single beds. wanted to use the iron, but they have the ironing room. but when i went there, it was dark and no electric.. so took the iron to iron in my room and returned it after 1 hour. breakfast was at Ames Hotel, which was okay. only that the ambience of the hotel is very quiet (and a bit spooky) and only 2 shops were opened.
Stayed in November 2024
Reviewed: 27 October 2024
Shima
MalaysiaRoom is situated in a huge apartment building with open walkway. Room was old with stained floor mouldy toilet, broken beds, noisy air con, but it works. Hot water available.
Chose this location to fit itinerary. Next to Ames hotel, which breakfast is served (good buffet, included in room price). Staff was friendly. Plenty of parking in front of hotel. Room has kettle and fridge.
Stayed in October 2024
Reviewed: 20 October 2024
Norba'aiah
MalaysiaRoom is ok only. Shower head a bit broken but still operational.
Superb breakfast at Ames. Good sized room
Stayed in October 2024
Reviewed: 30 September 2024
Az-ao
Malaysiaroom B401B had trouble with the door. Twice
breakfast option was basic (nasi lemak, cereals, bit of western options but no egg station/omelette)
Stayed in September 2024
Reviewed: 21 September 2024
Nur
MalaysiaManagement
Comfortable and hotel was nice
Stayed in September 2024
Reviewed: 18 September 2024
Ketharagauri
Malaysialift service was bad. breakfast less choice and mostly finishes fast and top up takes more time. breakfast place was too congested. each room only provided with 1 access card. the room had 2 airconds. one of it didn't work the 1st night. i had to call the technician to check on it and was fixed but was told not to switch off the aircond and to let it run. bathroom shower handle was broken too. so we had to hang the shower on the rails.
location was okay. parking was easy. room was clean.
Stayed in September 2024
Reviewed: 16 September 2024
Muhammad
MalaysiaRoom is spacious,
Stayed in August 2024
Reviewed: 7 September 2024
Tajul
Malaysianone
enough variety for breakfast
Stayed in June 2024
Reviewed: 30 August 2024
Ooi
MalaysiaN/a
N/a
Stayed in August 2024
Reviewed: 25 August 2024
Effendie
Malaysialittle choices of dining area in the vicinity and its not easy to get grab
near to the Dataran Sejarah where the flag off for Marathon
Stayed in August 2024
Reviewed: 10 August 2024
Fazilah
MalaysiaBed and wardrobe smelly. Should have used air freshner after cleaning the room. The balcony was not taken care of. It was quite dirty.
Room was spacious. Food for breakfast was really good
Stayed in August 2024
Reviewed: 4 August 2024
Syarifah
MalaysiaThe freezer and aircond not workable, even though the maintenance have repaired, but still not functioning well, you have to double check before guest check in, not to repair after we complained about, those things could be effected to your performance. The breakfast just nice, but need to provide butter for bread 😀
Quiet place
Stayed in August 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content