Service of rooms- strange to have one bed made but not both daily and towels not replaced daily

Size of rooms and way resort was co figured were excellent

Stayed in May 2024

The bedroom we had was run down. It needed refurbishment. Plunger coffee in the room would have been nice. The food was so-so, especially breakfast. The first morning the (limited) fresh fruit selection was not covered and had fruit flies swarming over it. The next morning the fruit was covered by the only plastic cover, so the cheeses and cold meats next to it were uncovered.

The location is absolutely stunning. The staff were very helpful. It was good to have access to equipment for water sports.

Stayed in April 2024

Could do with some more upkeep (ie chipped pool tiles, scratched room furniture)

The location is spectacular, the bed and room were very comfortable, and the daybed was the perfect spot to lounge around

Stayed in April 2024

Nothing!

This is a very unique resort in a unique location. The resort is beautifully designed and laid out, with a range of activities, including water sports as well as various cosy spots to sit and read/play chess etc inside. Food was excellent and staff were lovely.

Stayed in April 2024

The food was unfortunately very average and extremely expensive. There are no real alternatives for food close by so you have to eat at the hotel. Dinner was a bit disappointing with small servings, even though the 3-course Easter dinner was good. Breakfast buffet is really good though.

The staff were super friendly and made sure our honeymoon was celebrated- got free drinks, dessert delivered to our room and offered a 50% discount on a room upgrade. I’m pregnant and the staff made sure to prepare the food in a way so I could eat everything and/ or offer me an alternative. The location is absolutely amazing, close to all the best spots of Ile de pines. The hotel itself is a bit older but really beautiful still and kept very clean. Free access to Kajaks, SUPs, snorkel gear, beach towels etc.

Stayed in April 2024

For almost $1000 a day (including dinner & breakfast) this was not up to the mark as a luxury get-away. (do get the food package you can, you will save money) Drinks cost an arm & leg! Love the natural pool/lagoon to snorkel. But here is a WARNING: Only snorkel an hour before low tide. If low tide is at 12 pm, be there at 11 am. This allows you enough time to explore the lagoon. It's a 20/25 min walk from reception. Don't swim for much longer then an hour as the incoming tide brings the Bluebottle Jellyfish and they STING you. Lots of people were strung by the jellyfish and for the life of me, I do not know why the reception can not let you know this important information!

Great location. Breakfast is ok . Dinner is ok. A nice place for rest and relaxation! A world away from the world.

Stayed in March 2024

Food was not so good

Stayed in March 2024

Lack of food choice. Some of the staffs are not friendly.

Location, beautiful view. Close to the Natural Pond. Some of the staffs are really friendly. Two of the staffs brought the birthday cake to our room and sang the birthday song in French to my boy.

Stayed in March 2024

Nothing

The location is amazing, the grounds are beautiful and well-maintained and there is a lovely pool overlooking the beautiful bay. The food was great and the staff were lovely and attentive.

Stayed in February 2024

The fact that I was overcharged at checkout and that I will have to wait three weeks for the refund. The room was a little tired looking. The breakfast ran low of items and if you went after 8 o'clock they didn't appear to replace the items. No bread, no croissants, no fruit when I went however when I asked for fruit it was brought to me. It just wasn't replenished on the buffet. I also had to wait nearly an hour for my eggs benedict as they forgot my order and when I asked after half an hour the staff were highly apologetic, but I then had to ask again half an hour later for them.

I liked the location, the beach, the surrounding area, the room. The staff were friendly and helpful. The breakfast was good.

Stayed in January 2024

food, staff (some)

locations, activities provided in the hotel,

Stayed in January 2024

Service was a bit hit and miss, the DVD library appeared to only have French DVDs (even English language films) and there were no streaming services.

Le Meridien is beautifully located, with a gorgeous lagoon, white sand and close to the Naturelle Piscine, one of the Ile des Pins' natural wonders. It is a great resort, with large comfy beds and a feeling of luxury. We spent five nights here as a family of four and relaxed completely.

Stayed in January 2024

You’re quite isolated and stuck to the hotel’s food options which weren’t good. Dinner was consistently disappointing (except for desserts) and the price was absolutely not worth the quality you received.

The resort is beautiful, and pool and beach were stunning. A perfect place to relax.

Stayed in January 2024

The hotel interior is a bit outdated but the overall design of the place is good

Incredible location, great breakfast included, friendly staff

Stayed in January 2024

We understand staying at a premium priced hotel means all meals will be a premium as well. Our only wish was that the bar menu meals ( the cheaper option ) had less french fries and more salad or something else with the main item.

Truly outstanding resort where we wished we could have have stayed for more than 1 night. It all started when we arrived to the airport, wondering how would we get to the hotel. Taxis are non-existent in most places. We would discover the hotel had responded to our flight arrival details and booked a shuttle (navette) and while this was an additional cost, it was what we would have paid for regardless. We were just impressed that we felt we were being looked after. On arrival to the hotel, from check in to check out, it was an experience we didn't want to end and still talk about. We want to go back and plan to stay longer next time. All staff were friendly and thinking of them brings a smile to our faces, including those that spoke no English, which for us meant we had fun doing our best to parlé français.

Stayed in December 2023

Acknowledging our own French language failings, there were some muddles in communication or lack of detail in communication from staff about what was available. Clear direct communication from the start would have eliminated disappointment.

Relaxed and surrounded by spectacular natural beauty. Friendly and kind staff.

Stayed in December 2023

Being a remote island with only a few hotels limited choice and this was the best hotel on the island. The staff need more training and there was a limited lack of food selection be it breakfast, lunch or dinner. The manager is great and when we raised the our concerns fixed it straight away but at these prices who shouldn’t expect the manager to have to do this, with some improvements around menu and service definitely can be up there with resorts around the pacific

Location

Stayed in December 2023

Rooms were tired and could do with repaint. However clean, Gym equipment, most machines not working

Location and staff

Stayed in December 2023

They didn’t have the ingredients for some of the cocktails. Table service was friendly but is low standard. For example, snatching plates while talking to other staff across the room.

Great location!! Beautiful view. Near natural pool (Only 15 mins walk). Kayak and paddle board are free.

Stayed in November 2023

Expensive.

Beautiful location. Staff very friendly and efficient.

Stayed in November 2023

The price for the quality of food and drink was completely wrong. 3 star food for 5 star prices

The staff were friendly, the room was great, bed fantastic, can’t beat the view and a private bungalow on the beach

Stayed in October 2023

Sofa bed was uncomfortable.

Staff were friendly and welcoming. Room was comfortable. Great supply of activities and amenities. The resort was so beautiful and authentically New Caledonian. Catharine's spa treatment was brilliant.

Stayed in October 2023

dissapointed Spa and massage wasn't available

extensive range of food offered

Stayed in September 2023

Some parts in our bungalow needs to be repaired/upgraded.

It’s perfect place if you want to reset. Very quiet, secluded and beautiful. We loved our stay there. But just a bit expensive, and it’s hard to get to anywhere.

Stayed in September 2023