It was ok

Clean, comfort, location and customer service

Stayed in January 2025

None

Great staff, excellent location, good food.

Stayed in January 2025

No elevator, but it can be overlooked with the level of support received from their concierge.

I like the consistency of their service. This is my 3rd time and everything remains excellent as always. Cheers!

Stayed in January 2025

There was a party right below our window with very loud music until 2 am and we had a very early flight. The staff just told us that the party was from another hotel and they couldn't do anything. We had to ask for towels and the shower was leaking. Checking the previous reviews I was expecting something better.

Very close to the airport, the room was quite big.

Stayed in December 2024

1. This hotel has no Lift, seriously no lift in 2024 2. The included breakfast was mid at best 3. The room wasn't aesthetically please e.g wardrobe needs to be looked at and the net in the bathroom needs to be looked at, there's a hole there, in addition to this the AC was occasionally leaking water 4. The hotel staff kept hassling me to pay upfront, I told them I would pay on arrival and they kept saying my booking couldn't be guaranteed. I made a compromise to pay at least 1 night stay before getting there and viewing my allocated room and then paying the balance there and then. I also had to get them to clean some yellowish substance from the bathroom floor that had to be scrapped with a scrapper that same night. I have stayed in different hotels in Nigeria and other countries and this is not how they do things.

The staff were quick in responding to queries during the period me and my wife stayed and the dry cleaner service was excellent

Stayed in December 2024

Nothing much

Everything. Don't really have much to say because it was my guest that stayed this time around and his feedback was positive. So kudos guys! Thanks for making a good impression.

Stayed in December 2024

Room intercom

Prompt and attentive service

Stayed in December 2024

Staff called repeatedly and threatened to cancel the booking. If payment wasn't received at a certain time while, when booking on booking, the condition was to pay at the property on arrival. Despite the assurance given that payment would be made on arrival, the calls and threats continued.. .

The general cleanliness of the property

Stayed in December 2024

Everything

Nothing

Stayed in December 2024

Amazing hotel

Stayed in August 2024

There is a stench that comes and goes periodically.

The professionalism of the staff and the cleanliness of the room. I had quite a decent and tasty meal at the restaurant as well.

Stayed in October 2024

Nothing

Great

Stayed in October 2024

All good

Staff

Stayed in September 2024

Bathroom not very clean. Water ran out during the night.

Good customer service. Great location.

Stayed in October 2024

However, the Wi-Fi connection was a bit inconsistent, which was a minor inconvenience. Overall, a nice place to stay, but they could improve the internet service.

The rooms were tidy, and I enjoyed the meals—definitely some of the better hotel food I’ve had in a while. The staff were polite and welcoming.

Stayed in October 2024

Presence of an elevator would have made the experience 100%. Nonetheless, the porters were always handy and available to assist...

Awesome staff. The professionalism of the desk ladies is top notch. The food was tasty, and the sparkling clean rooms

Stayed in October 2024

They should focus on maintenance. The net in one of the windows was torn.

The room and facilities were good enough

Stayed in October 2024

The room had some form of stuffed smell seemingly from water leakages for a long time. We requested to be shifted on two occasions but no one paid attention.

The location and the food

Stayed in September 2024

The only down side, is there was no lift. But the staff there were nice, and they were able to help out. You can imagine as a family of 4 with so many luggage’s , how that would’ve been, if there were no helping hand from the staff, that would’ve been a big mess for me and my kids after a long journey Nigeria .

I like the gym it was excellent and I also love the bathroom. I also like how their shower design

Stayed in July 2024

Staff behavior especially the very light skinned front desk officer and the room boy. Very nonsensical behaviors. They both have no business being in a hospitality business.

Location

Stayed in September 2024

Just the shower set was not ok

I love room and the reception area. It’s unique and classic

Stayed in August 2024

The breakfast was limited but in saying that, they changed it everyday which was good.

The food is very good. However, the best thing is the excellent customer services. The staffs were all exceptional. Deborah, Bassey, Dotris, Jennifer and Adewale provided outstanding customer services.

Stayed in August 2024

We had an emergency situation and the staff were very proactive in helping us to get to the hospital. Really thankful for the proactive efforts

Stayed in August 2024

There service was absolutely superb

The serene environment, with nice aesthetics .

Stayed in August 2024

The interior needs updating and cleaning of the walls as mould prints are on it. Also the phone line was a problem when contacting reception. It's best speaking to them face to face.

The staff were attentive and helpful

Stayed in August 2024