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Reviews of Bens The Highdocks

104 Ridderspoorweg, Amsterdam Noord, 1032 LL Amsterdam, Netherlands

#151 of 192 Holiday rentals in Amsterdam

Guests' Choice

Review score

Based on 235 apartment reviews

7.8

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.2

  • Location

    7.5

  • Facilities

    8.0

  • Staff

    8.0

  • Value for money

    7.5

  • Free WiFi

    8.7

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Showing 76 – 100

  • Reviewed: 3 January 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    There is no door for the bathroom

    Stayed in January 2023

  • Reviewed: 15 November 2022

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    you cannot change the temperature of the room Wich is very cold

    the kitchen is very complete also very clean

    Stayed in November 2022

  • Reviewed: 6 November 2022

    8.0
    Great apartment....loved it. Peaceful, one felt safe and just happy.
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    As I said, I enjoyed my stay, nothing to complain about.

    Location optimal, close to the Public transportation System, Design of Apartment very good and quite practical, enjoyed my stay and would stay there again.

    Stayed in November 2022

  • Reviewed: 21 October 2022

    9.0
    Good value for money. Would come back.
    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Location is on residential area with a lot of construction works going on around. it’s only 2 km walk from central station, but walking is not pleasant. Therefore a bus stop is very close and it’s just couple of stops to ferry which goes every 5 min and is free.

    Brand new and modern apartment, well equiped, in quiet area. Staff is very helpfull. we had issues with door lock but they put all efforts to solve that.

    Stayed in October 2022

  • Reviewed: 4 October 2022

    7.0
    Good apartment with horrible system of check in
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 3 nights

    First of all, there is everything online. Which seems good, if it is working, but...at the beginning there are coming a lot of emails about check in. I am really busy and don't have time to read so many mails. Than there come some email with app, which "will be necessary to open apartment". There was a mess, because we had two apartments and only one code. Than when we come there, we found out, that we don't need this app but code wasn't working. They send us some guy, who tried it. It wasn't working. Than he give us different which worked, but when we came back from city, it wasn't working again, so we have to call with some women and it took half an our since we get to apartment. Was horrible. Second one is that we had broken (did not drain) sink and missing cattle, but both of this they fixed immediately. In second apartment did not drain shower, which we have to clean, because was full of hairs.

    The accommodation was fine for weekend. The location was really good, because it is just 15minutes walk to ferry station and then few minutes to the centre. Ferry is for free. Facility of apartment is good. BUT

    Stayed in October 2022

  • Reviewed: 11 September 2022

    7.0
    Modern, well equipped and close to the city centre
    • Business trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 4 nights

    There were some issues: we could not open the windows without some difficulty, during a heavy rain fall event water came into the flat under the front door, we could not operate the oven (no instructions were found), some of the pot and pans were dirty, the bathroom also wasn't very clean.

    The apartment was bright, comfortable, well equipped and close to the old city centre, supermarket and public transport nearby, nice neighbourhood atmosphere.

    Stayed in June 2022

  • Reviewed: 5 September 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    No door in the toilet, can get a little smelly.

    Stayed in September 2022

  • Reviewed: 4 September 2022

    9.0
    Modern, spacious, clean, and quiet with necessities for a long stay.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The bathroom has no door. Smells and privacy are a concern when staying with others in the same room. We could smell one another's restroom time business when laying in the bed. Yuck. And hear it. Ugh.

    The size of the room and a/c, kitchen, washer and dryer. It felt like a small apartment one could live in rather than vacation only.

    Stayed in August 2022

  • Reviewed: 28 July 2022

    9.0
    modern and comfortable and super affordable.
    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    just a few minor things like the slow shower drain and the wc that was a bit disconnected

    modern, clean and had everything.

    Stayed in July 2022

  • Reviewed: 10 July 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    everything was ok but don’t hv utensils in kitchen to cook and there is not door in washroom, I don’t know it’s good or what but 😊

    Stayed in July 2022

  • Reviewed: 4 July 2022

    8.0
    A lovely modern apartment, close to Central Station.
    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    I booked the room for my son and his 2 friends, the room was double booked so they arrived late at night to a debacle of note. The first night was very frustrating but please note that the owner/agent went to great lengths to make it right which is important. Including politely listening to me, a protective and upset mother ‘get it off her chest!’ I have no doubt that this will be avoided for future bookings. My son and his guests were very happy with everything else and grateful for the agent/owner’s efforts. They enjoyed the rest of their stay.

    Central location, nice modern apartment.

    Stayed in June 2022

  • Reviewed: 18 June 2022

    9.0
    Great stay out of the city.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Self check-in was a little confusing. More explicit directions on the location of the entrance would be handy as Google maps does not take you to the right location. A bit more information regarding the open bathroom would have been appreciated. We did not have a problem as we could adjust around it, but a specific heads-up would have been nice.

    The facilities were excellent. The kitchen was well equipped, so we made 2 meals during our stay. The coffee machine was also good in the mornings. The room was very tidy and the bed was excellent, even the sofa bed. The patio outside provided a nice quiet place to sit. Neighbours were not noisy and if they were, we did not hear anything. To get into the city, we could walk 20 minutes to get to the ferry that transported us across the river.

    Stayed in June 2022

  • Reviewed: 8 April 2025

    10
    Meilleur endroit pour séjourner à Amsterdam.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Dear Elevate Hospitality Team, I truly enjoyed my stay at your establishment. You were always attentive and available, which made my experience even more pleasant. The location of the studio was perfect, and I couldn’t have asked for a better place to stay. I would like to extend my deepest thanks to Mohammed for his kindness, care, and empathy. He was always there to listen and went above and beyond to ensure my comfort. His attentiveness made my stay even more special. Thank you again for everything. I look forward to staying with you again in the future! Best regards, Chaimae

    Stayed in April 2025

  • Reviewed: 1 April 2025

    10
    Exceptional
    • Leisure trip
    • People with friends
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Clean, comfortable and silent. Recommended

    Stayed in March 2025

  • Reviewed: 24 March 2025

    10
    Excellent stay.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Nothing bad.

    Excellent apartment, complete kitchen, very comfortable. The hosts responded efficiently when we requested help.

    Stayed in March 2025

  • Reviewed: 12 March 2025

    10
    Had a lovely experience Thankyou for you hospitality
    • Leisure trip
    • People with friends
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Nothing everything was good

    Very well maintained, good rooms tv worked well

    Stayed in March 2025

  • Reviewed: 1 January 2025

    10
    Loved our stay and would definitely book to stay again.. only around a 10 minute walk from the ferry over to train stati
    • Leisure trip
    • People with friends
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Cannot really think of anything, if I was to be picky, it would be nice to have a bottle of water in the fridge.

    Beautiful apartment, had a bit of bother finding the place and getting in, but a phone call to the owner and all was sorted..We all had great sleeps, in fact one morning , we all slept till 11am!!

    Stayed in December 2024

  • Reviewed: 21 November 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    I really liked the fact that there was a washing machine, an oven, a fridge, a coffee machine, in general all the kitchen appliances one may need which is really mindful, the whole apartment is stylish, spacious, the owners are very friendly and ready to help. There were extra towels, which we really appreciated. The building was in close proximity to transportation, which is always a bonus.

    Stayed in November 2024

  • Reviewed: 18 November 2024

    10
    Amazing place
    • Leisure trip
    • People with friends
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    There wad nothing not to like except decaff pods for the coffee machine would of been nice as I personally don't drink caffeine but the ships were close to stock up on things!

    Amazing apartment modern had everything we needed. Great location 20 mins walk to the free ferry to takw ypu accross to central amsterdam and about 15 min walk to shops and bars. We went to an awesome sky bar!

    Stayed in November 2024

  • Reviewed: 15 November 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Really spacious living area and bedroom, the apartment was clean and comfortable. The host was exceptional and helpful.

    Stayed in November 2024

  • Reviewed: 16 October 2024

    6.0
    Pleasant
    • Leisure trip
    • People with friends
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    No door to the bathroom,.

    Cozy bed and nice kitchen.

    Stayed in September 2024

  • Reviewed: 10 October 2024

    10
    Will be back!
    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Great place to stay, very clean.

    Stayed in October 2024

  • Reviewed: 1 October 2024

    10
    Great place to stay
    • Business trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    location is in north part of the city, it's little hard to get into the city

    place was really modern and beautiful

    Stayed in September 2024

  • Reviewed: 10 September 2024

    6.0
    Pleasant
    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 3 nights

    too hot , asked for a heater and was told use the aircon which was broke so we didnt get a good sleep any night. Also door very hard to open we have to call someone to come up and help us open it

    Stayed in August 2024

  • Reviewed: 27 July 2024

    1.0
    Disgusting room, awful customer service.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    We requested an early check in but as soon as we arrived it was clear the room was not properly cleaned. The windows and glass in the door were dirty. When we went in we could see snot on the curtain (disgusting) and I made the host aware of this. We went out and I was phoned twice and emailed about this. (Obviously an inconvenience but I thought they were going to do something about it and I confirmed I was content for the cleaner to enter the room). When we arrived back later it was clear that no cleaning took place. I contacted the host and asked for a different room they said it was too late and we’d have to stay there that night. We also found lots of coins on a shelf in the wardrobe, we were not given any explanation as to why we were given a dirty room. The following day we were offered another room which we accepted. The second room was clean exactly what we’d expected of the original room. After we checked out I requested a refund of our early check in fee and first nights stay. (This should have been offered given the room was dirty). I was initially told that my request had been considered but given the room was promptly cleaned after they were made aware of the issue a refund was not appropriate. Complete lies, the room was not promptly cleaned. The host then changed their mind and said it hadn’t been cleaned as it was so small they couldn’t find it! I’d sent them a photo of the stain and you’d think they would have washed the curtains given there was snot hanging off it! Eventually they refunded the early check in fee but not the accommodation for the first night. Messages, emails, phone calls regarding a dirty room wasting my time are not what I expect. And then to be lied to as they changed their story from ‘promptly cleaned’ to ‘the cleaner couldn’t find the stain.’ Awful customer service. Avoid, avoid!

    Stayed in July 2024

Showing 76 – 100

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