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  5. Reviews of Quentin Arrive Hotel

Reviews of Quentin Arrive Hotel 1 stars

Haarlemmerstraat 65, Amsterdam City Centre, 1013 EL Amsterdam, Netherlands

#453 of 467 hotels in Amsterdam

Guests' Choice

Review score

Based on 497 hotel reviews

5.9

Score breakdown

  • Cleanliness

    6.3

  • Comfort

    6.2

  • Location

    8.6

  • Facilities

    5.8

  • Staff

    8.0

  • Value for money

    6.2

  • Free WiFi

    6.4

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Showing 151 – 175

  • Reviewed: 10 February 2024

    2.0
    Very poor
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The room was not as was described at all, we thought we had been asked to go to a hotel that wasn’t ours it was that bad. A dirty sink, and a bed with no headboard was the contents of it. The walls were paper thin and we could hear not only outside but every footstep and whisper in the building. Would not recommend at all.

    Good location.

    Stayed in February 2024

  • Reviewed: 4 February 2024

    10
    A nice place to spend your time after long days.
    • Business trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    I think a private bathroom would be useful, however I did notice that these are available for certain rooms

    Good central location. Easy to find

    Stayed in February 2024

  • Reviewed: 1 February 2024

    1.0
    HORRIBLE
    • People with friends
    • Triple Room with Private Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    WE WAS THERE FOR 5 DAYS NOT ONCE DID THE CLEANERS COME TO CLEAN OR LEAVE FRESH TOWELS OR CHANGE THE BEDDING OR EMPTY THE BINS REALLY BAD SERVICE FOR A HOTEL

    Good location

    Stayed in January 2024

  • Reviewed: 30 January 2024

    4.0
    very poor
    • Leisure trip
    • Group
    • Triple Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    arrived at the hotel at 11pm. their was no towels or body wash just a soap bar I had to ask for towels and be told to wait 1 hour until they are washed? the room in the basement we got located which had 3 single beds, the heating did not work in this room neither did the tv. very poor hotel for the price.

    staff were very friendly.

    Stayed in January 2024

  • Reviewed: 24 January 2024

    1.0
    Very poor
    • Leisure trip
    • People with friends
    • Double Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    After 3 months, the hotel did not refund the deposit, I have not received my deposit back. I don't know how you work, but I still haven't received the deposit. You should ask again, reconsider how he transferred the money and the person you transferred the money to. Doing so will lose credibility.

    Stayed in November 2023

  • Reviewed: 1 January 2024

    2.0
    Disappointed
    • Leisure trip
    • Group
    • Triple Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    There were no Sleepers! Also the water temperature in the shower was not stable! It needed adjustment in every 3 minutes.

    We like the location!

    Stayed in January 2024

  • Reviewed: 22 December 2023

    8.0
    Good
    • Leisure trip
    • Couple
    • Twin Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    No working lift

    Clean, friendly, accommodating, location

    Stayed in December 2023

  • Reviewed: 22 November 2023

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Triple Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Most

    Leaving the door in the mornings

    Stayed in September 2023

  • Reviewed: 8 November 2023

    1.0
    Very poor
    • Leisure trip
    • Group
    • Twin Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    i’m still waiting for my deposit back and i wasn’t aware there was no toilet or shower for the room

    the staff were nice and the location was good

    Stayed in October 2023

  • Reviewed: 9 October 2023

    1.0
    Very dirt room and bad person on reception on Monday morning 6am
    • Leisure trip
    • People with friends
    • Quadruple Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    ok come on, the room is very stuffy, there is no ventilation and there are no windows, it smells of mold, I entered the hotel on Saturday, I paid for my reservation of £544 and left £100 in deposit money, which they ask for, they gave me a receipt for the £100 of the £544 £ they didn't give me a receipt. When I went to leave on Monday at 7am, another person at reception told me that I hadn't paid for my reservation, saying that it was 983 euros. I said, are you crazy? Where did you get this value from? Why doesn't the website have any room of this price? He forced me to open my bank's app to show me that I had paid for my reservation. My bank's app had obviously deducted the £544 I was sure I had paid. He didn't believe it, super ignorant, I took my 100 euros deposit and left. so make sure you take all the receipts they pay because they act in bad faith. I am completely correct and I was super upset and offended to open my privacy to my bank to show that I was right. Do not trust this property. Dirty place and bad people.

    Stayed in October 2023

  • Reviewed: 2 October 2023

    10
    Excellent location
    • Leisure trip
    • Group
    • Triple Room with Private Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    The location of the hotel is great. You have everything near you and you can access all famous spots of Amsterdam within walking distance. We didn’t use the metro at all. The room was spacious and we had clean towels everyday which was great.

    Stayed in September 2023

  • Reviewed: 30 September 2023

    1.0
    I hope to never stay at a hotel this bad ever again.
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 3 nights

    Everything. This has to be the worst "hotel" I've ever spent money and time at. One electric outlet in the room located midway up the wall next to the sink. Rickety furniture, terrible bed. Had to drag my luggage up very steep stairs as their elevator wasn't working. Indifference to location of lamps and their direction. I think prisons have better rooms.

    Location was the only thing.

    Stayed in September 2023

  • Reviewed: 21 September 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Triple Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Friendly staff was in good area

    Stayed in August 2023

  • Reviewed: 18 September 2023

    4.0
    Won't repeat it again
    • Leisure trip
    • Couple
    • Twin Room with Shared Bathroom
    • Stayed 1 night

    Room space Money Vs quality : one night only one night with 140 euros Also I paid 100 euros as a deposite since 10 of september and didn't get it back till now !

    Stayed in September 2023

  • Reviewed: 13 September 2023

    1.0
    Worst experience of my life
    • Leisure trip
    • Group
    • Quadruple Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The rooms are nothing what they look like online , very dirty , mould all over walls , it smells like it hasn’t been cleaned in years . The worst of all we had a basement room and a pole was holding open the window . Me and my 3 friends left immediately and booked another hotel leaving us out of pocket . Not to mention how unsafe we felt coming in and out the hotel I would not book this hotel ever again !!

    Nothing was the worst hotel i have ever stayed in

    Stayed in September 2023

  • Reviewed: 11 September 2023

    8.0
    Good
    • Leisure trip
    • People with friends
    • Twin Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    stairs.. it's hard for us tourists to carry all our luggage's specially when you're in 2nd or 3rd floor

    Clean and good location

    Stayed in August 2023

  • Reviewed: 30 August 2023

    3.0
    Poor
    • Leisure trip
    • Solo traveller
    • Twin Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    WiFi so bad, no AC,

    Stayed in August 2023

  • Reviewed: 28 August 2023

    8.0
    Welcoming staff, clean and comfortable but a little worn out.
    • Leisure trip
    • Group
    • Quadruple Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    A little worn.

    Clean. Good location.

    Stayed in August 2023

  • Reviewed: 24 August 2023

    2.0
    Hate it 😣
    • Leisure trip
    • People with friends
    • Twin Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Stairway is too narrow and steep. Cramped space. Shared toilets and not cleaned daily 🫤🤨

    Location

    Stayed in August 2023

  • Reviewed: 22 August 2023

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Quadruple Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Stair case are very uncomfortable. Charged deposit of 200 euro and after one month also it has not been credited to my account.

    Staff co operation.

    Stayed in July 2023

  • Reviewed: 15 August 2023

    9.0
    All good
    • Leisure trip
    • Family with young children
    • Triple Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Nothing really

    Friendly staff clean room not to many stairs to go up happy days

    Stayed in August 2023

  • Reviewed: 14 August 2023

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    They never refunded my 100 euros.

    Stayed in June 2023

  • Reviewed: 11 August 2023

    10
    Perfect
    • Leisure trip
    • Family with young children
    • Triple Room with Private Bathroom
    • Stayed 6 nights
    • Submitted via mobile

    Nothing

    Amazinggggggg time

    Stayed in July 2023

  • Reviewed: 31 July 2023

    2.0
    Very poor
    • Leisure trip
    • Family with young children
    • Quadruple Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    It’s not clean, it is also very outdated.

    Stayed in July 2023

  • Reviewed: 29 July 2023

    10
    Was the highlight of my trip
    • Leisure trip
    • Family with young children
    • Twin Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Couldn’t say a bad word about it absolutely outstanding

    Amazing staff amazing facility rooms very suitable for a large family

    Stayed in July 2023

Showing 151 – 175

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