The rooms were comfortable, but there is no reception phone, no way to communicate with anyone. The lobby is a bit dirty and runned down. The new restaurant inside the hotel (not affiliated with hotel is very good).

Stayed in November 2023

It is on the pricier side. Location is in an area without much to do. breakfast is expensive

Room was comfy, bed is great

Stayed in November 2023

There was little to no interaction with staff (very little hospitality), you do your own check-in (filling out forms you have already been asked to complete prior to check in). There was no phone in the room to contact reception even to ask simple questions. The shower door is transparent so little to no privacy which is quite silly. The WiFi wasn't working for a good few hours on the 2nd day, even when i went down to reception to complain, i was told it is being looked into, nothing happened and no one seemed to care! There were no basic amenities in the room (earbuds. face pads, dental kit etc).

Not much to be honest.

Stayed in October 2023

The worst experience that we had :( it took me time to think to share our opinion on public or not , but is really the worst welcoming and service that we got . Even no service as they don’t have service desk there:( Will never comeback and will never recommend to anyone!!!!!! Good luck for those who going!!! And by the way the photos over hotel is not there same what you get . Regards fam. KRUTWAGEN

Stayed in October 2023

Breakfast

Hi Tech

Stayed in October 2023

The shower was open The room was not clean and had a bad smell The tea and coffee station didn't work

The hotel had a good location.

Stayed in August 2023

Upon the check-in in the room, I found dirty spots incomprehensible consistency and color on the floor between beds. Like source or something worse.  Of course, we contacted the staff, but they were not super friendly and not super helpful either.  The cleaning removed only the biggest stain.

Stayed in October 2023

very basic hotel no essentials was provided at the hotel room for the price i paid some staff members werent the friendliest or welcoming

Stayed in September 2023

I lost my set of pyjamas & undershirt as the house keeping lady wrapped with the sheets when she changed the bed sheets. Not quite happy as they still cannot find it.

Stayed in October 2023

Digital innovation has replaced a human element , you don’t need people, just use the IPad. Amenities missing in the room such as coffee makers and iron. You go out to the floors lobby for these items, and the hot water steamer for coffee was not working.Obviously short staffed. In four days our room was serviced once. Breakfast not included but a stiff cost for access. Location is not good.Metro station close by but neighborhood lacks restaurants. We were quite disappointed. .

Innovative digital controls in the room

Stayed in October 2023

Reception. Early checkin

Location

Stayed in September 2023

No phone .. No Kettle.. Didn’t like the shutters at night and couldn’t figure out how to operate until we checked the I pad The Coffee Lounge on the 2 floor was disgusting so couldn’t use it and our hairdryer blew up and we asked another one which we never got

Spacious

Stayed in October 2023

From the road it is not very clear where the parking garage is. The breakfast is reasonable, a lot of vegan options, but overpriced if you like a (traditional) breakfast. You can clearly hear the People in the hall from your room. The AC makes quote some noise, and you can't turn it off.

Location is very close to the Subway. Clean room. Modern smart lights in the room. Inbuilt chromecast/apple airplay in TV!! Good wifi speed.

Stayed in October 2023

Nothing really, breakfast was over priced

A very well functioning hotel

Stayed in October 2023

Pillow was impossible to sleep on cos it was too soft - no alternatives available. Staff are non-existent. Self check-in/out means you have basically zero human interaction unless you go looking for it.

Close to metro station, good facilities nearby. Clean room, modern amenities.

Stayed in October 2023

Wish they had gym facilities

The location was great near the metro

Stayed in October 2023

Rooms have no sound proof.

The location is great

Stayed in October 2023

It was Saturday and they hold a party on 21th floor that has very loud music whole night until 12.30, our room was on 19th floor and I couldn’t sleep until the party was finally finished, my friends on 12th floor also heard it and couldn’t sleep! No one informed us this! Not properly for a hotel!

The room is modern, clean and nice. It’s very close to the subway. Most staffs are friendly.

Stayed in October 2023

The breakfast!

Fantastic room, comfy beds. Location is good, and it’s easy to get to the subway. The service is ok, but you don’t really see any staff. We had the breakfast on the last day. It was terrible. We paid 23 euro each, for some boiled eggs and and bread…

Stayed in October 2023

Unfortunately I slept poorly because the bed was uncomfortable. It wasn’t level and I had to sleep upside down. The pillows weren’t supportive and unfortunately gave me bad shoulders. Noisy people in the room next door.

Really nice room, beautifully designed. The pictures don’t do it justice. The iPad to control aspects of the room was brilliant. Good location, nice and close to the metro station.

Stayed in October 2023

Would have been nice to have breakfast included

Close to metro

Stayed in October 2023

Property and location were awesome and clean . I couldn’t rate perfect because I was bitten by something so big it left two big fang like bites in my legs that sent me to emergency and on antibiotics for 2 weeks . I reported it respectfully On September 3rd and still no reply . But I keep receiving the please rate us email

Property and location were awesome and clean . I couldn’t rate perfect because I was bitten by something so big it left two big fang like bites in my legs that sent me to emergency and on antibiotics for 2 weeks . I reported it respectfully On September 3rd and still no reply . But I keep receiving the please rate us email

Stayed in September 2023

Expensive taxi from city.

Comfortable and clean. Cheap travel into city by metro.

Stayed in September 2023

Cleanliness can be improved. They don't have room service option. Should add more options for breakfast.

The staff were prompt and friendly. The location and accessibility is good.

Stayed in September 2023

Air conditioning was awful. Room did not have any air inflow and I had to sleep with room-door opened.

Room and facilities were quite nice

Stayed in September 2023