my car was stolen in the night, i parked in front. be careful: this is NOT a safe are. and parking at the hotel parking really complicated.

nice design

Stayed in October 2022

Not many amenities included in the price of this hotel, For example, no coffee for morning - you must go to the bar downstairs and purchase for $3.50 E a small cup. First room did not have a refrigerator and requested a move which was accommodated. Refrigerator extremely small. Limited food available and very few restaurants nearby.

Staff were trying their best. Check in process supposed to be completed on-line prior and did not work for me or other customers upon arrival.

Stayed in October 2022

In above 😂

Hey, great stay! I’d just recommend having more air flow in the rooms because they can get pretty stuffy with not being able to open a window! Also a lot of white fluff floating around in the room, could have used with a clean. Apart from that maybe an outside seating area, could be a good idea! And the rest was very good indeed, I was more than happy!

Stayed in October 2022

The temperature in the room - it was too warm even with air con (that only went down to 18) and as a room with large windows there was a lot of sun and heat. One pillow only. They weren't the firmest. No tea and coffee making facilities Towels were very small and on the final night we weren't left with any

The room was large and bright. Bed was comfy iPad light control was nice to have Bath was large Loved the toilet being separate to the bathroom Plenty of room to hang clothing

Stayed in October 2022

Nothing was open. Bar & reception, had to go out for everything.

modern and clean!

Stayed in July 2022

no coffee no staff

new very green !

Stayed in September 2022

Bathroom has no walls

Stayed in September 2022

Unattended housekeeping Ragged quilt Stained towels

Stayed in September 2022

Android users: Too bad you can't stream from your phone to the TV without a chromecast. Regular TV was laggy. Bed pillows were too big and heavy. The roof was discolored, probably signs of leaking in the past. However there were absolutely no leaks whatsoever. Some part of the walls lack finishing for my taste.

Smart use of iPad to control the room lights and tv and the aircond. Nice rain shower and good amenities. This place would be great for guitarists because they have Marshall speakers and amps in the room. Soon they will have guitars available (Oct 2022)

Stayed in September 2022

too far from centre even with Uber.

very near and clean.

Stayed in September 2022

There was no Bar, no breakfast, no minibar....the construction of the building was not finished yet, but they opened the hotel....

The Room was big and well designed.

Stayed in September 2022

I had many problems with the shower; I needed to change room on a weekday at 11 pm with more than five bags because they could not solve the issue. The room was never clean, I asked to be cleaned more than once, but it was not good.

The bed is comfortable, the wifi works well.

Stayed in September 2022

I didn't like the fact that no proper breakfast was available, because of the hotel not being finished. I also didn't like the fact that the shower and toilets smelled a bit bad (sewage smell) . And shower would start running for no reasons on it own at times. And it could be a bit deeper so that the water does not leak out of the shower. There was no coffee making facilities in the room, and the instant coffee option in the lobby is really not great for a hotel of that standing. A coffee machine in the room would be much preferable. The Bluetooth speaker didn't work. And the air conditioning need to be stronger and offer cooler temperatures than the 18 C it offers. Once all these little issues sorted it will be a great hotel to stay.

The Room Was spacious and modern , with a lot of light if you want it or no light at all. If you don't. The bed was really comfortable and I really loved the pillows. The elevator system of the hotel is great you don't wait much at all to get one and it is almost always empty and it is probably very energy efficient.

Stayed in August 2022

the shower would flood because of poor design and the water would get into the rest of the bathroom floor. there is no drainage so have to use a lot of towels to mop. kind of disappointing for the top room

I liked the automation of the rooms

Stayed in August 2022

It was a bad smell in the room.

Good location, close to metro.

Stayed in August 2022

house keeping needs attention, rooms & bedding not clean & letting the overall excellence of the hotel down.

very friendly & helpful reception staff. great location a few stops away from the city, excellent rooms & comfy bed. opposite a McDonalds too.

Stayed in August 2022

Housekeeping could do a better job to make sure guests don't leave things in drawers. It would also have been great if we were informed that the bar/restaurant was still being renovated and thus closed.

Rooms are great! Well designed with modern amenities and the beds are comfortable.

Stayed in July 2022

No breakfast please

Stayed in June 2022

No breakfast; air conditioner did not work well; bikes are subpar; charged $30 for delayed check out; no good food options nearby; not generous with amenitiies;

staff was friendly;

Stayed in July 2022

The worst was that there was no breakfast, a fact I only learnt once I arrived. One could not open any window. This protected me perfeclty from noise, since there was a trainline running below, but it is somewhat claustrophbic. The area is a develoment site, close to public transport.

The room was exquisitely well-designed. After I got used to it, I could even see the beauty of managing the room (curtains, temperature, light) almost entirely with the ipad on the bed side.

Stayed in July 2022

Staff could have been a lot more helpful and friendly. Price was exorbitant in face of the services offered.

Stayed in June 2022

I was first put in a room that was quite obviously dirty: there was someone else's hair throughout the room, stains on the sheets, residue in the toilet and and a fair amount of dust (it's clearly quite a new hotel). I complained and the staff were moderately friendly (only moderately) and moved me to a better room. Later on, I went to look for a bite to eat but was informed that the restaurant was not finished yet, despite what was advertised on the hotel listing (which included pictures of a restaurant). The staff suggested two fairly random restaurants, which they had not actually eaten at themselves. Overall it was a fairly disappointing experience and it felt overpriced for a hotel with no restaurant and some clear teething problems around cleanliness and staff.

The second room that I was moved to after complaining was better. The layout was spacious and the bed was comfy.

Stayed in July 2022

they don’t clean your room daily

Stayed in July 2022

-I think we will give them another try once the transition is done from QO to rubys hotel - if you want to sleep in its complicated right now as they’re renovating and you can hear the noise -some details were missing in the room like no water to drink for guests eventhough it was 38 degrees outside - no towel holder in the bathroom - we had to ask for toilet paper

-location is good because its a 3 min walk to a metro stop and then 10 mins to the city center -staff was nice and willing to help -the room was quite comfortable and clean eventhough quite smaller than QO

Stayed in July 2022

the bar and restaurant not open yet

clean and new

Stayed in July 2022