Ventilation a bit noisy but staff was able to diminish the fan speed/noise when asked.

Room was very modern, comfortable, with a good size, and with a nice sitting and work nook. Very nice bathroom space. Metro station near hotel, and close to Amsterdam city center. Shops available nearby. Good location.

Stayed in October 2023

Great & elegant design in room, nice view. "Smart home" features

Stayed in October 2023

Pretty far from the city/airport

Rooms filled with tech features

Stayed in October 2023

Close to station. Busy but not too much

Stayed in October 2023

It was a little pricey for me, but it was great

Hotel was clean and close to metro. Staff was friendly and helpful too!

Stayed in October 2023

Nothing

The room was very clean, I loved the design and it was very spacious

Stayed in October 2023

Shower was dirty

Loved the room

Stayed in October 2023

The ipad controls the thermostat and my husband accidentally got the main screen stuck on a screenshot. Then we couldn't use to to cool the room down, which would have been nice. User error though.

My husband and I flew in and had terrible jet lag. Ruby Emma let us check in at noon, which was great. We rented bikes from the hotel and rode around Amsterdam after getting a cappuccino from the bar. That night, we slept so well with the black out windows, that we accidentally slept until 5pm! We were supposed to check out at 11 am, and the staff were SO nice to us about it. They charged us 35 euros as a late checkout fee, and we were on our way. The hotel is close enough to downtown that you can either walk to the metro or ride a bike.

Stayed in September 2023

The breakfast could be improved,more variety to include bacon,scrambled eggs and sausage e.t.c But it was still sufficient and enjoyable. No complaints really.

The hotel is absloutely beautiful. The interior of the room is my favourite aspect of the hotel. The train station is 3 minutes walk from the hotel,so it was easy to get to the Central Station,no hustle at all and no need for taxis. There is so much convenience.

Stayed in October 2023

No room service available, we had an issue with our AC the staff at the beginning did not adjust it instead she suggested to give us a fan, luckily theyve changed the room later on

The location the amenities the bed is super comfortable, shower gel and shampoo were awesome

Stayed in October 2023

The price of the drinks and cocktails very over priced we only had 1 n didn't drink that because the menu I was not familiar with . Maybe put some British familiar cocktails on like pornstar martinis ect

I loved how comfy the bed was and the control system

Stayed in October 2023

The staff could be a bit more friendly

That is very modern and private, loved the fact that has 5lifts and we never shared or waited for the lift. The room is very comfortable and has lots of space. Loved the iPad control for the lights and curtains.

Stayed in October 2023

I was all great

The bed was so comfortable and I got the best night's sleep I've had any hotel. The location was right next to the metro station so quick and easy access to City centre

Stayed in October 2023

no ice cold water in shower

bed was good

Stayed in September 2023

Noisy neighbours playing loud dance music wasn't good at 12am.

The hotel was very comfortable and clean and located in a quiet area. Could get anyware in central Amsterdam in 15 mins using Metro and tram.

Stayed in October 2023

No dressing table/chair to sit and do my hair/make up

The room so modern, the marshall speaker, soundproof rooms, the staff, the coffee, the contactless check in and elevators were so seemless can’t wait to stay again. Close to metro

Stayed in September 2023

Room was rather small. Location was about a one hour walk to center city

Clean hotel, comfortable beds, excellent staff, close to Metro

Stayed in September 2023

Nothing really.

Super clean, cosy, convenient with a great location and a lovely attitude!

Stayed in September 2023

My interaction with the woman at reception was just awful. I think her name was Helen. I arrived not feeling well and asked if it was possible to get my room earlier than my check-in time (I arrived at 10am and check-in was 3pm) and she said there were no available rooms at all. Then I said I was happy to pay a bit more as I was truly feeling terrible and needed to lie down, and then magically a room was available! If I hadn’t mentioned money she couldn’t have cared less to make me feel welcome or help me in any way, or offer any alternative. The stay would have been perfect if it weren’t for this person. I think if you work in hospitality, you should be a bit nicer to people.

Beautifully designed room with everything you might need. Impeccably clean. Great view. Everything in the room is controlled through an iPad, from the lights to the air conditioning and even the blinds! A bit far from the city centre but very well connected via the metro station 5 mins away.

Stayed in September 2023

We had 2 booked rooms on the same name and this maybe led to problems with self checkin process. The aircondition in one of the rooms wasn't working.

The staff was exceptionally nice and amazing. They were ready do help at any time. Rooms were spacious with a great view over the city.

Stayed in September 2023

It was very close to the city centre, like a 10 minute metro ride. The staff was super friendly and always there to help, the room was clean and big, bed was big and comfortable. Just overall a very nice experience

Stayed in September 2023

Breakfast price

Room + Bed were good Breakfast fee was a bit higher than expected

Stayed in August 2023

The price 🤣, but it is what it is.

Everything, from the room facilities and layout to the staff.....amazing guys, especially Nicki, they were very attentive, polite, and genuinely kind.

Stayed in September 2023

During our 3 night stay our room was never cleaned. Now there is a "go green" option at check-in whereby you agree to not have your towels changed/room cleared (cant remember which) if your stay is under 3 days. In exchange you'd receive a free cocktail at the bar. We decided to opt out but our bed was never made, dirty cups/glasses not replaced and neither were our towels. Quite frankly I don't think anyone visited our room. Housekeeping did attempt to come in on our second night but we were in the middle of getting dressed to go out for dinner and asked that they come back later when we were out - but no one did.

Resident room was very spacious. The L-shape design with floor to ceiling windows offered some truly breath-taking views from almost anywhere in the room. We liked the industrial finish with contemporary furnishings. iPad operated lighting had several mood settings and there were loads of TV viewing options incl. apple TV and Chromecast for those rainy Amsterdam days. Window shutters also operated by the iPad made it easy to lock out the sunlight for those lazy lay-in mornings. The location was great for hassle -free travel in and out of the city. Nice local restaurants and a convenience store 5 mins walk away. Shower, bed, pillow, duvet - all great!

Stayed in September 2023

Although I had opted for the room not to be cleaned daily, the room was not cleaned for the entire 5 nights that I was there.

Room setup, bedding were excellent

Stayed in September 2023