Clarity on laundry services - weight of clothes

Food

Stayed in March 2023

Nothing

The staff and facilities were exceptional. Very attentive and the view from the pool area was fantastic.

Stayed in April 2023

Since it is constructed on hill slope, there is a lot of climbing up and climbing down. For senior citizens, it is extremely difficult. Management will have to make arrangements for a lift.

Staff is exceptionally cooperative. The front manager gave me early morning check in, allowed me breakfast when I wasn't entitled to it that day.

Stayed in April 2023

Only 2 points I would like to mention. The rest all were good. 1. The welcome drink was only served to 2 of us though we were three guests. So the first impression was not so great with this experience. 2. The hotel transport to Pumdikot charged me Rs. 6000 and the in charge Mr. Shankar told he is giving us a special price since we were very late to go and only the Shiva temple can be visited. I truly felt we were cheated, when next day we went to the same place on a local taxi with more waiting time and stop at 2 places. But charged only Rs 1500, a quarter of what the hotel has charged as a special price.

The staff were extremely good. The facilities are good and the property was clean and kept tidy. Food and selection of drinks was also very good.

Stayed in April 2023

i wish they had elevators in the building

the view you get to see and experience

Stayed in April 2023

great location and lovely food

Stayed in April 2023

For a 4-star, the beds should be more comfortable. The mattresses were hard...time to upgrade.

Breakfast was good. Sometimes the omelettes were overcooked a bit, but the cook adjusted when asked.

Stayed in March 2023

nothing.

EXTREMELY IMPRESSIVE. Even though we had not yet arrived at the hotel, the manager Sunkar assisted us greatly with whatever we required. This dude is great and generous. Both the view and the location are excellent choices for a tranquil and unforgettable vacation. The facilities and people are excellent. The meal is fantastic!

Stayed in April 2023

Needs one or two elevators. Could use an exercise room.

Rooms, service, pool, gardens, facilities

Stayed in April 2023

Staff is amazing making your stay easier, suggesting alternatives based in their experience. Facilities are amazing and very clean. Location quiet but at a short distance from lake side. Breakfast is excellent.

Stayed in April 2023

The only issue was that the triple bedroom was a little on the small side and that there was not enough clothes storage and barely any hangers so we couldn’t unpack our clothes during our 5 day stay. The bedrooms were comfy though and nicely furnished.

we absolutely loved our stay here. The property is beautiful, we loved that they had managed to design a hotel with lots of elements that were typical of Nepal , it did not feel in any way like the kind of generic hotel you can find the world over. The food in the restaurant was expensive, as could be expected, but really delicious. The pool was lovely with great views and there is a beautiful balcony/terrace which guests can eat on where we even saw monkeys one morning. The garden is also a great place to spend some time, with hammocks, seating areas and so many different flowers and plants. The breakfasts are delicious and varied everyday, with good vegan options for us, and they even agreed to make us extra scrambled tofu without any chilli for the children most mornings. They also had soya milk for coffee which is extremely rare (can’t confirm it wasn’t the type with added milk powder). one member of staff in particular really made our stay, this was Nishant, he took the time to play with our 3 year old twins nearly every day and they loved him, and talked about him constantly during our trip!

Stayed in April 2023

nothing

The Fewa lake view from each room is awesome. The staffs are also very friendly and awesome. Breakfast and food is very good with lot of variety.

Stayed in March 2023

Lovely hotel with very nice and helpful staff

Stayed in April 2023

Zillch

Everything was AMAZING!! So comfortable and luxurious!! staff were super friendly!

Stayed in April 2023

Nothing

Best place to rest after a trek. I totally recommend it!!!! All the staff is very attentive and take care of you really well. The resort is so peaceful and nice that you barely need to get out for anything. I must mention how efficient the travel agent and people at reception are. These days most of the flights from Pokhara to Kathmandu have been cancelled due to weather conditions, and they helped me process a refund for my delayed flight and sort out really quickly a shared car to come to Kathmandu the same day.

Stayed in April 2023

Nothing!!

Everything perfect!!!

Stayed in April 2023

Just know that this is one of the more expensive places to stay in Pokhara (including food, drinks, and if you hire a private car). In our opinion, it was worth it though.

A wonderful oasis in Pokhara. We stayed here before and after hiking the Annapurna circuit. The room was comfortable, the food was good, and the staff were so helpful with everything from storing our luggage during the hike to organizing a car to the Kathmandu airport when the Pokhara airport closed due to smoke

Stayed in April 2023

nothing

Great spot with the beautiful view of the lake. a bit of walking distance from the restaurants and shops so less noises. The coffee was definitely one of the highlight of our stay! We enjoy our morning coffee with the beautiful view of Pokhara!

Stayed in April 2023

Nothing

Very nice hotel in Pokhara. The staff were very helpful and arranged for a box breakfast since we had a very early am flight out. The location is about a 10 min walk to the main shopping area but it is a bit of a climb on the way back. Very doable though. We enjoyed a great massage-some of the strongest hands I’ve ever had.

Stayed in April 2023

cute little hotel with great views of lake. very friendly and helpful staff and very luxe. loved my stay here, barely wanted to leave the hotel.

Stayed in April 2023

Lovely staff.. They very very helpful and friendly and helped at every stage.

Stayed in March 2023

pool was very cold and not much seating

good location, staff very professional and helpful, really nice breakfast

Stayed in March 2023

Had family room which was a little tight on space, but very well presented as was the whole of the hotel.

Incredible location with magnificent views over the lake, quiet and tranquil. While it is a steep hill to the hotel entrance it is very close to lakeside (5 - 10 minute walk). High staff to guest ratio; received a great welcome on arrival and all staff were very gracious throughout our stay. Thank you everyone. Fabulous food for evening meal. Modern clean bathroom with all facilities. Talk with hotel if you have any mobility issues. Hotel arranged our car transfer to Chitwan in comfortable vehicle at a reasonable price. Would definitely stay here again.

Stayed in April 2023

Nothing bad to say! All was good!

Food selection and quality was really good! Nice location, but a short walk into the city. Staff was very pleasant and helpful. Hotel was clean and tidy, well managed! Room was well appointed and modern.

Stayed in April 2023