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Reviews of Hotel Crystal Pashupati 4 stars

Gaushala Chowk Road, 44600 Kathmandu, Nepal

#159 of 432 hotels in Kathmandu

Guests' Choice

Review score

Based on 60 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.8

  • Location

    9.1

  • Facilities

    8.9

  • Staff

    9.1

  • Value for money

    8.6

  • Free WiFi

    5.0

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Showing 1 – 25

  • Reviewed: 28 March 2025

    9.0
    would come back next time i am in nepal
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night

    if you are a light sleeper, do not get a room on the 5th floor just under the restauraunt. It was a bit noisy one of the nights, walls are thin, and it made it hard to sleep. If you are not a light sleeper, you should be fine

    it was clean, nice rooms, staff was very friendly and exceptionally helpful. And it was a short walking distance to pashupatinath. Food was great.

    Stayed in March 2025

  • Reviewed: 28 February 2025

    10
    Had good experience.
    • Leisure trip
    • People with friends
    • Super Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Assuming that bedsheets and pillow sheets were not replaced with unused one as it was dirty after I checked in.

    Friendly and welcoming Hotel staffs

    Stayed in February 2025

  • Reviewed: 21 January 2025

    8.0
    Awesome Hotel
    • Leisure trip
    • Family with young children
    • Super Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    Housekeeping needs to be more active.

    Everything. The staff and the food. Awesome

    Stayed in January 2025

  • Reviewed: 30 December 2024

    10
    Best budget stay with breakfast in Kathmandu
    • Leisure trip
    • Family with young children
    • Super Deluxe Room
    • Stayed 1 night

    There is no negative, but a scope of improvement can be the breakfast spread, which is very small. Shower area needs to be demarcated so that the whole bathroom doesn't get wet.

    Amazing cleanliness for the price. Super clean rooms. Staff granted us early check-in so long as our stay was for 24 hours. There is a very nice restaurant at the top. It's directly opposite the airport, so it's a no-brainer. Wish this was the top of the recommendation on booking.com We were glad we shifted to this hotel after the disaster of the first day of our stay at another hotel in Kathmandu.

    Stayed in December 2024

  • Reviewed: 25 December 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Super Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    I like everything about the property, the ambiance, the restaurant, rooms, the staff, they were all respectful and helpful. I will recommend this hotel to my friends and family.

    The breakfast was just amazing beyond the expectations, it was really nice and tasty too. The day we check out of the hotel, I was already missing the delicious breakfast.

    Stayed in December 2024

  • Reviewed: 22 December 2024

    9.0
    Pleasantly surprised with Crystal
    • Leisure trip
    • Family with young children
    • Super Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Friendly and responsive staff, walking distance to Pashupatinath temple . Good for in the roof top restaurant.

    Stayed in December 2024

  • Reviewed: 20 December 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Super Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Location a bit far from city center such as dourbar or tramel but if you do a map of places to visit (Buddha Stupa, Dourbar Square, Pashupatinah temple) is right in the center to all of them! So I wont say is a problem, plus airport is just a few minutes away!

    Staff really nailed it! They were so kind and nice every time we needed something. The building is modern and clean and so were the rooms! The hotel’s restaurant has really good food! Delicious and really good prices in case is your first day and you are really tired to explore dinner at hotel is a great choice!

    Stayed in December 2024

  • Reviewed: 20 December 2024

    8.0
    It has a good ambience and welcome to the hotel but one thing I caught up was hotel pickup and airport drop when from ab
    • Leisure trip
    • Family with young children
    • Super Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Expensive stay still fine but food is overrated.

    Great location.

    Stayed in December 2024

  • Reviewed: 17 December 2024

    10
    Good location helpful staff
    • Leisure trip
    • Family with young children
    • Super Deluxe Room
    • Stayed 2 nights

    Food could have been better

    Location was the maian reason why I booked this hotel it was very close to Pashupati temple. Staff was very friendly and helpful. They communicated well to book transport from and to the airport.

    Stayed in December 2024

  • Reviewed: 11 December 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Super Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff and cleanliness

    Stayed in December 2024

  • Reviewed: 14 November 2024

    9.0
    excelent
    • Leisure trip
    • Family with young children
    • Super Deluxe Room
    • Stayed 1 night

    the place as per my expetation, room was excelant , staff very good and helpfull. will recomend to my friends

    Stayed in November 2024

  • Reviewed: 3 November 2024

    9.0
    Great overnight stay away from big roads and noise and close to the airport
    • Leisure trip
    • Solo traveller
    • Super Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    All was fine. Maybe a little noise from some guests shouting in and out of their rooms.

    The whole service pick up, the staff and rooms were excellent. I was there for just one night. But I had a nice tasty dinner in the restaurant and restful sleep

    Stayed in November 2024

  • Reviewed: 2 November 2024

    8.0
    Pleasant and satisfactory
    • Leisure trip
    • People with friends
    • Deluxe Room
    • Stayed 4 nights
    • Submitted via mobile

    On a narrow road which was being paved when we were there. Too close to a major road and cremation grounds from where foul smell may reach the hotel.

    Excellent service. Friendly and caring staff

    Stayed in October 2024

  • Reviewed: 26 October 2024

    10
    Nice and comfortable stay
    • Leisure trip
    • Family with young children
    • Super Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Poor Lighting on corridors

    Nice rooms and breakfast

    Stayed in September 2024

  • Reviewed: 7 October 2024

    10
    Great Stay, great location, fantastic customer service!
    • Leisure trip
    • Group
    • Super Deluxe Room
    • Stayed 1 night

    Not much. We appreciated everything.

    Anil (the manager of the hotel) was incredible! We had a large group of 20 people/10 rooms and he handled all sorts of details and special requests for us. The customer service of the hotel all around is fantastic! Would definitely stay again!

    Stayed in September 2024

  • Reviewed: 2 October 2024

    10
    Loved it
    • Leisure trip
    • Couple
    • Super Deluxe Room
    • Stayed 4 nights

    rooms are bit small

    Food was great, they never hesitated when i asked for multple serving for saute vegies :-).

    Stayed in September 2024

  • Reviewed: 1 October 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Super Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast buffet should have more items.

    Hotel staff, location and facilities.

    Stayed in September 2024

  • Reviewed: 17 September 2024

    10
    Awesome stay , will definitely stay here again
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Roof top restaurant was awesome with nice city view . One can view flights landing and take off

    Stayed in September 2024

  • Reviewed: 16 September 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Super Deluxe Room
    • Stayed 6 nights

    Breakfast was good. With many variety of choices. Good room service. The room itself was clean and comfortable. Location is also near the airport and other areas of interests.

    Stayed in September 2024

  • Reviewed: 3 August 2024

    8.0
    Overall a good experience
    • Leisure trip
    • Family with young children
    • Super Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    In house car rental was a bit expensive compared to the local rates

    New property, good location( just opp to Pashupatinath temple).

    Stayed in July 2024

  • Reviewed: 28 July 2024

    10
    ….
    • Leisure trip
    • Group
    • Super Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Stayed in July 2024

  • Reviewed: 20 July 2024

    9.0
    A really pleasant and comfortable stay in a well-located hotel with delicious food!
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    Lots and lots of construction noise as they removated rooms. We understand that as it was super low season however.

    The food at the hotel was magnificent - so tasty and satisfying - both breakfast and dinner. The waitstaff were very thoughtful and looked after us. Excellent location really close to the international airport. The suite was a beautiful stay - an oasis from the streets. Allowed us to check in super early as we had come into town from overseas at 8am.

    Stayed in July 2024

  • Reviewed: 3 July 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Super Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was very bland as per our taste, even though there were a bunch of options. We had to eat outside. We wanted Firmer mattress for back ache, but they only had one type of mattress which was a little soft and springy (like most hotels).

    Everything including the room, cleanliness, staff, location. We would stay here again :)

    Stayed in July 2024

  • Reviewed: 26 June 2024

    10
    A home far away from home!
    • Couple
    • Super Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    I loved the property

    Perfect location, directly across the Pashupatinath temple. Beautiful vibes from the hotel and the most helpful staff. Siddharth and Mr Pant at the front desk were excellent hosts and made us feel at home and very comfortable. The hotel will forever hold great significance in my life since I celebrated my 50th birthday here.

    Stayed in June 2024

Showing 1 – 25

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