No complaints

Big clean rooms, great location, lovely staff, big varied breakfast.

Stayed in April 2025

The pool was disgusting - full of green algae. I would not mind it being cold - but most people would not like that.

The pool was disgusting - full of green algae. Otherwise everything else was great.

Stayed in April 2025

Lovely hotel - right in the centre of Tamil. Staff were great

Stayed in April 2025

Fitness centre needs some work so does the floor boards around the pool. Tripping hazard and needs to be repaired asap.

Staff very friendly, clean rooms and location was great.

Stayed in March 2025

None

Free shuttle pick up from airport / hotel . Centrally located hotel in Thames , walking distance to shops and restaurants . Very good breakfast & nice staffs and good service .

Stayed in January 2025

Fantastic hotel!!! Nothing but good things to say. The staff were fantastic and so friendly, it was also the best coffee we had during our trip. The rooms were made up multiple times throughout the day, including getting it ready for the evening. Top notch experience!

Stayed in April 2025

Very helpful staff, clean rooms. Special thanks to Mr Niraj for guiding us about our travel plans.

Stayed in April 2025

The breakfast was great and the friendly staff

Stayed in April 2025

All was perfect

Excellent location, exceptional service. I would like to make a special mention of the employee name Diya Shady from the roof bar, She gave us exceptional service, very caring. When she noticed I was coughing, she made sure to bring me water with honey and ginger. Well done to the hotel for having such dedicated employees.

Stayed in March 2025

Nothing, everything was perfect here. 

I was very happy to return to the Mulberry. As with my previous visits, I was made to feel extremely welcome by the friendly and professional staff. As always, the room is perfectly clean with an extremely comfortable and large bed, perfect for resting after a long trek! The room came with a balcony with a nice view which was a very pleasant place to sit. There is a very well equipped gym on the ninth floor which I used regularly and found to be very quiet. They make a real effort here, you are welcomed with a nice cool drink and I even received fruit and snacks to my room. I have stayed in various hotels in Kathmandu and this will always be my first choice.

Stayed in March 2025

Leaving !

I have stayed in Mulberry Hotel on several occasions over the last 4 years. Before and after my annual treks. The staff are superb, the location excellent as are the facilities. I've never had a bad sleep here. I have stayed in a few hotels nearby, but honestly, none come close. I very much look forward to my next trip to Kathmandu and again staying here.

Stayed in March 2025

Nothing, it’s perfect.

The staff at reception are very friendly and helpful. It is an extremely welcoming hotel. The rooms are spotlessly clean and extremely comfortable, tea, coffee and water are provided which is a nice touch. The pool and gym are very useful, and I have never found them to be too busy. One of my favourite things about this hotel is the incredible breakfast, if you’ve been on a trek, the breakfast here is like striking gold. Everything you missed about food on your trek will be provided including great quality coffee and some delicious pastries. If you need a perfect place to stay in Kathmandu which will not break the budget, this is the place to stay!

Stayed in March 2025

Good

Stayed in March 2025

The only complaint, and this is a minor one, the hotel and it’s furnishings and wall coverings are starting to show where. A simple refresh could make a huge difference.

The property was contemporary and sophisticated. It was easy to navigate and amazingly located. What was exceptional about this hotel is the sophistication and caring of the staff.

Stayed in February 2025

value for money and excellent location. Room is very spacious and the beds were so comfortable!

Stayed in November 2024

NA

Good choices with great variety.

Stayed in November 2024

I left the hotel for the airport at 6:30am, made prior arrangements to get the hotel transport (two days before departure) - only to find out on the spot/on the morning of that I wasn't able to use the hotel service as it was too early. I had to get a taxi who overcharged.

Breakfast was well equipped, room service was speedy, and rooms were clean and comfortable - housekeeping did a magnificent job. Staff were always friendly. Takeaway breakfast prior to airport was thoughtful but could use improvement.

Stayed in December 2024

very comfortable rooms, breakfast included which was delicious, great views from the rooftop with a lovely clean pool, all staff were very friendly and helpful, good location to in Thamel - walking distance to lots of restaurants and shopping.

Stayed in November 2024

The staff at the main restaurant was excellent. Two young men in particular made extra efforts to be friendly and helpful: Swarinam and Rhosan. The room and bathroom were clean, everything worked except the TV, but I rarely watch TV so wasn't a problem for me. The shuttle to the airport when I was leaving was prompt and courteous. The rooftop deck with pool looked pleasant if you like the sun (too warm for this fat old man!).

Stayed in November 2024

This hotel was way beyond my expectations. I had booked this hotel for my parents stay in Kathmandu for two days before their flight home. The room was superb, spacey, clean and well maintained. My parents were super happy with their accommodation. The staff were so helpful and cared for my parents well, from the manager to the service staff. They even arranged transport to the airport as they had a late night flight from Kathmandu. I cant thank them enough, customer service at its best and hotel is top class compared to the others in the area.

Stayed in November 2024

Exceptionally friendly and competent personal. Great breakfast experience. Laundry service flawless. Complementary ride to the airport. What's more left to want?

Stayed in October 2024

absolutely nothing to say - it was excellent!

Loved my room, the pool and breakfast. the place was really calming. Staff were absolutely delightful.

Stayed in October 2024

The beds were a little too firm for my liking. Long Island tea cocktails should be 30ml portions not 15ml. Credit card fee were charged on my first transaction after discussion with Amir that you didn't charge any fees if using my currency card. of which weren't charged on my last transaction.

Food and bathroom were good. location was also great. Free airport was appreciated.

Stayed in October 2024

exceptional choice in kathmandu

Stayed in October 2024