All was good

The staff service was remarkable. They were exceptional. You feel like at home. Location is also great, close of the diferent attractions, and at the same time in a quiet street. Breakfast was good too. It is possible to arrange the diferents tours with Raj, a very efficient and kind person.

Stayed in April 2025

Perfect ! Pretty ! Cosy ! Excellent !

Stayed in January 2025

The food is ok but could be improved

Perfectly located. Thamel is just 5min away by walk. Very quiet street. Sound insolation is good can't hear other rooms. Very large and comfy bed. AC and heater included. Hot water accessible 24h a day. The staff and manager are very professional, polite and always ready to help.

Stayed in March 2025

Unfortunately there was some building work that was happening close to our room (we just got really unlucky for the few days we were there) therefore had to move as it was a bit noisy for us light sleepers, but the owner was so understanding and gracious and even helped us to secure another place, this sort of service is very hard to come by and I would absolutely have no hesitation in recommending this place. You will be well looked after, a home away from home!

Hotel Mums Home has a great location, super clean and comfortable and most importantly great staff and service.

Stayed in March 2025

Personally recommend this place to everyone.We were there for a night and everything was really awesome.It is home away from home. Staff is really co operative and very well behaved. Mr.Raj kumar Bhandari was very genuine and co operative.

Stayed in February 2025

The staff of this hotel is very kind and friendly!

Stayed in December 2024

The staff were very friendly and helpful 24/7 such a great service • there. Always happy to help. Very clean hotel. The room was nice and big. Breakfast at the hotel was very delicious with a lot of options to pick from. Would stay back here again. Loved it.

Stayed in December 2024

Could not find anything I didn’t like.

Our stay was absolutely exceptional, with immaculate accommodations that were spacious, comfortable, and beautifully designed. The staff were incredibly attentive and welcoming, providing outstanding service throughout. Everything was spotless, organized, and exceeded our expectations, making this a truly unforgettable experience. Our special thanks to Mr. Raj ( manager ) and Mr. Kasmir ( receptionist).

Stayed in December 2024

Well located hotel in Thamel, close to one of the main streets with many restaurants and walking distance from the main sights. The hotel accommodation is good and comfortable, with kettle in the room, good sized rooms and hot water. The breakfast choices are also very good with a wide menu. The staff could not be more helpful to ensure you have everything you need for your stay. I stayed at the hotel before and after my trek and was happy to return, would certainly stay again.

Stayed in November 2024

Very clean and the room size is big compared to other hotels

Stayed in November 2024

The only annoying part was the shower. It was taking 2 min to have hot water and the also the room was on the 3rd floor so not convenient if you have to go in and out several times.

The staff and the manager were helpful and firendly. They let us have our breakfast late by 12 pm because we had yoga class in the morning. They waited for us to come back and serve us our breakfast. No 5star hotel ever did that for me

Stayed in November 2024

The people who work there are incredibly sweet and helpful! The hotel was just recently renovated, so the rooms are new and clean. The hot shower was great - amazing pressure and water was hot. Hotel located in a quiet area, but just a few mins walk to all the bars and restaurants.

Stayed in October 2024

noisy, dusty construction in front. In 5 days my room was not cleaned once

breakfast, room size

Stayed in October 2024

Everything is fantastic.

For me the best thing was the staff, the manager really help me with everything everytime. I was travelling alone and they make me feel like at my home.

Stayed in October 2024

Interior is good

Stayed in September 2024

Nothing

Everything, service, food and staff

Stayed in September 2024

This is not the first time I have stayed at this homey, cozy, beautiful family hotel. service and cleanliness at the highest level The girl at the reception and the head manager help with all questions

Stayed in October 2024

There are some minor communication issues between what is described on booking.com and what the hotel staff are aware of. These are all solved by the staff.

The room has been refurbished, especially the bathroom, and looks good. The bed is comfortable. The room is clean. The staff is helpful and accommodating. Would strongly recommend.

Stayed in September 2024

I had a wonderful experience during my stay. The location was peaceful yet conveniently close to all the attractions. The room was clean, and the air conditioning, fridge, and hot water worked perfectly. However, the highlight of my stay was the exceptional service. The entire staff, especially Srijana and Sabin, were incredibly friendly, gracious, and attentive. They always greeted me warmly and assured me that they were available to assist with anything I needed. They even arranged for a cab to take me to the airport. I highly recommend this place!

Stayed in September 2024

Very neat and clean facilities. Spacious and comfortable rooms. Exceptional food and service.

Stayed in September 2024

If you have ever looked for professional hospitality, looked no further than Hotel Mums Hotel. I have always had a best experience, all the team members are professional and friendly.

Stayed in September 2024

Actually everything is good there is nothing as such that we didn’t like . May be food can be improved a little .

Their welcoming attitude . Professional and extremely helpful . Spacious room and very comfortable and relaxed . Every person from the staff to reception and Mr Jeevan took great care of our stay . They also arranged the cab for us to drop us to airport on their behalf . And what is most impressive is the humility to present us with a Nepali scarf as guests on our departure from Kathmandu .

Stayed in September 2024

The AC was a bit old looking but functioned well. Pillows could be softer.

It was located right in the city. SRIJANA, the receptionist was so helpful and lovely. They even serve food etc

Stayed in September 2024

Wonderfully friendly staff and great, large rooms for the price! Can't beat these prices in Thamel.

Stayed in August 2024