Stable electricity supply, comfortable balcony

Stayed in September 2024

No issues

Very enjoyable. Staff exudes kindness. Hotel room I had was more than adequate. Location was terrific. Any questions or concerns dealt with promptly. Appreciate the staff especially….such nice people!

Stayed in August 2024

The swimming pool is in the rooftop verry small, not good for swim.

Excellent Breakfast, friendly and warming staffs, the bed was verry comfortable and big, great views from the room Centrally located in Pokhara with everything you need within walking distance. Everything was great.

Stayed in May 2024

The furniture looked old, and when I arrived I was expecting a king size bed which I reserved but when I went to bed I noticed there were two twin beds together, also I found out a half drink of coca cola in the mini bar and some details of damages in the furniture so I called the reception desk and almost immediately they switched me to another room (better one) and they gave me some fruit to help me feel welcome and nice. So there were very good with the attention, just the place maybe need a restore and to say before that the hot tube is something the charge around 3000 rupies extra... I acutally made the reservation there because of the hot tube and the pool, which when I arrived none of those had water, and so I asked for the spa service and at that moment they told me that was unavailable, so maybe if you are going just make sure everything that you are expecting is going to be available. Again, just want to remark service was unexceptional, but still, I didnt made my reservation based on that.

I really liked the attention of the staff, that was the real luxury. I liked the terrace they had for yoga or meditation and teh location that was close to the bus station. In Pokhara is very common to use the buses even if you can pay easily for the plane ticket since the most safe option to move is by bus.

Stayed in April 2024

Breakfast was good- staff very willing to serve even food not on menu or in buffet, like bacon! All the staff always cheerfully fulfilling my requests, including reception, maintenance, dining hall, bar, etc - polite and well-mannered. Friendly boss.

Stayed in May 2024

Clean hotel, perfect location, good vibe, great breakfast, and nice hospitality :)

Stayed in April 2024

Sensible and practical decor

Very hospitable staff and a great location

Stayed in April 2024

I stayed here on two different occasions for 2 days at a time. Each time I came down for breakfast around 0830 the food was cold. I noticed twice that the burners were off for the buffet. While I don’t mind a colder breakfast, most people do and I think it’s a bit of oversight on the kitchen and an easy area to improve on something simple. Hopefully they keep the breakfast hot for you if you’re not there when it opens at 0630

Centrally located in Pokhara with everything you need within walking distance.

Stayed in February 2024

The bathroom could have been more cleaner. There was a bidet toilet seat - which was good, but it was not functioning properly.

Excellent Breakfast, friendly and warming staffs.

Stayed in November 2023

Hot tub was a main reason we booked this hotel. And it was out of order. Not very sure if the steam room and sauna were in use either. Maybe ring up and check before booking, if that’s what you are looking for.

We enjoyed the view from the top floor. Breakfast was good. Mountain View room was a good option.

Stayed in November 2023

Food .. dinner was haphazard

It’s comfort and staff service was excellent

Stayed in November 2023

Terible massage in the spa

Superb stuff, great food

Stayed in November 2023

Excellent staff, comfortable rooms and great location

Stayed in October 2023

Hot tub and spa didnt work, no service on rooftop, pictures give a much better image.

Nice location, nice staff

Stayed in October 2023

The swimming pool is in the rooftop and, for us, it lacked a space to chill and read with a bit of shadow after having a swim. It the day is sunny and hot, you won't last long up there.

The bed is incredibly comfortable and big, and the room was very well equipped, and had great views. The location is perfect to visit pokhara. The staff are so nice and attentive.

Stayed in September 2023

Nothing.

Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff . All of the people are incredibly helpful and generous,especialy Ms.Anjali,she is the leader, key and secret of success of this hotel. So thank you v.much Ms.Anjali and all Shaara staff.

Stayed in August 2023

Food services were delayed and had limited options, but the food was really very delicious.

Great and loving experience at the cost the hotel is offering services.

Stayed in June 2023

An option for halal food would have made out stay more comfortable or better halal options nearby.

one of the best hotels in pokhara with sea view and exceptional customer service by Mr Anil. i was greeted and welcome in a pleasant way and also i got an free upgrade for my birthday, which was very sweet of them. would love to visit the property again.

Stayed in May 2023

great experience..nice staff

Stayed in April 2023

room wasn’t sound proof.

Professional staff, great location with Mountain View.

Stayed in April 2023

Nil

The manager and the staffs were very helpful,also a special thanks to Anjali (front desk)

Stayed in April 2023

Desk staff are rude and condescending, this also includes staff on the travel info desk. Wifi is slow and virtually nonexistent.

Clean room with secure storage and a comfy bed.

Stayed in March 2023

nice

nice

Stayed in January 2023

all fantastic

the 360 degree tower is the best!

Stayed in January 2023