The property is special because of its authentic historical value being a heritage property. The hotel is very well maintained and is kept very clean. The staff is excellent, friendly and communicative. There is wonderful pool with a nice pool bar with lovely cappuccino and snacks. Plus I love the well maintained garden with lots of flowers! An oasis in the centre of Kathmandu!

Stayed in April 2025

Like: Staff are very accommodating and always willing to help. Front yard of the hotel is really relaxing and beautiful setting with ancient palace feel. Recent renovations have given the hotel a good facelift. Dislike: Fitness centre is little run down and needs some more equipment. Only 3 cardio machines available for use.

Stayed in April 2025

Gorgeous former place to stay in, set back from the road with quiet, lovely grounds and nice pool. Interesting carvings and artwork inside and beautifully painted and decorated. Great service and good breakfast with choice of various hot options. Very helpful staff. A 15- 20 minute walk from the noise and bustle of Thamel. A real treat to stay here.

Stayed in April 2025

Nothing

Excellent hotel, great facilities and lovely staff.

Stayed in March 2025

Nice room, comfortable bed, cot provided for our 3 year old for free. Garden area was nice to play in. Buffet breakfast was quite good, with a selection of both western and Nepali dishes, plus a "cooked to order" egg station. Instant hot showers a real treat in Nepal.

Stayed in March 2025

The bathroom didn't drain very quickly, but the hotel staff tried to rectify this. The currency exchange rates weren't the best, we could get better elsewhere.

The hotel is set back from the busy streets, so very calm. The history and heritage makes this place very special with all the original features and details. The rooms are clean. There were a lot of breakfast options. The restaurant had tasty (not too spicy food). The staff were very friendly. The bedrooms had many light settings and two pillow sizes. The beds were king or super king, so quite large. The staff were very friendly and attentive.

Stayed in February 2025

Could have more food options

Comfort for price

Stayed in February 2025

hospitality, staff friendliness, garden space and service

Stayed in February 2025

The decor is good, security is good.

Stayed in February 2025

Breakfast was excellent Some indian food were not cooked as per standards. Cheff needs some training.

Great Hotel location, and lovely staffs, old Dunbar style building Excellent hospitality

Stayed in February 2025

Rooms beautiful, but old. Poor sound insulation, you can hear everything from the street.

Location 15 min to Tamel Nice staff Near shops and restaurants

Stayed in February 2025

Loved the hotel overall. Nice ambiance, courteous staff and a great location. Has a nice heritage feel.

Stayed in February 2025

Nothing.

The Hotel is beautiful, lots of history. Guests are treated like royalty. Rooms are clean and very comfortable. Breakfast accommodated all preferences.

Stayed in January 2025

People were so accommodating, a beautiful place to stay in a great location. The staff up front were great with recommendations and help with my rides and transfers. The breakfast was incredible, as someone that is gluten free they brought me handmade gluten free pancakes and freshly baked bread everyday. Everyone went above and beyond to make sure I had options to eat and were exceptional. I couldn’t recommend a better place and friendlier or more accommodating staff!

Stayed in January 2025

N/A

The staff and the housekeepers ladies were amazing,we had stayed at heritage suites and the property was absolutely stunning and home filling!

Stayed in January 2025

Hair salon- my wife had a massage which was excellent but then she said her hair was washed in cold water and partially dried by a lovely young girl, whilst the stylist dealt with someone else. The stylist then stopped dealing with the other lady and finished off the drying of her hair and partially used the straighteners whilst she was sat in the middle of the Salon with no mirror in front of her So she couldn’t see what was happening- it all worked out in the end , her hair was ok but she don’t think she’d chance going again.

Breakfast was excellent, so much to choose from. We also had dinner one night and the food was absolutely delicious. We drank in the Bar and were well looked after, also the pool bar/restaurant was very good and the staff very attentive. An excellent choice of hotel for our last few nights in Kathmandu and an added advantage is that they hold weddings most days and the music and dancing was just fantastic.

Stayed in January 2025

Great location ,staff fantastic-no faults at all👍

Stayed in January 2025

This time i was really pleased with everything - only small comment for the kitchen: everything was really tasty; just the caesar salad would benefit a rethink as it is not how ‘those who know what a caesar salad is’ expect to have. And one more thing, I would upgrade the poolside menu with some good smoothies and fresh juices (offer is a little limited).

As usual the Shanker offers that sophisticated home away from home feel that is both authentic and not pretentious. Always enjoy the poolside lunch and afternoon soother! The garden was the daily scenery for beautiful traditional weddings and other ceremonies that made the stay that more immersive. Breakfast really pleasant, room dinner menu very decent, prices in line with service. Personnel really attentive and helpful.

Stayed in December 2024

Reception staff were efficient but a little more distant compared to so many people we came across during our stay in Nepal

Breakfast was plentiful regarding choice. Attentive staff. This was our second stay within the same month. The room for our second stay 21-23rd November was certainly more comfortable and well appointed than 3-5th room which was a little tired. This second room had a lovely bathroom, was well laid out with very versatile lighting.

Stayed in November 2024

Wow. I had booked my parents stay here for two days. They were amazed by the hotel and the room they got. They loved the fact it was a heritage hotel with history. The staff were super helpful and helped arrange for tour guide who was knowledgeable and patient throughout their tour. The friendly staff, clean rooms and the beautiful gardens made their stay in Kathmandu so special. The breakfast was excellent as well.

Stayed in November 2024

Location, staff, pool bar, rooms, Indian restaurant

Stayed in November 2024

Nothing to dislike.

We visit Kathmandu every year or two and have for several years stayed at the Shanker before and after trekking. It’s close to Thamel but well away from the busy road, making it a quiet haven. The staff are very pleasant and attentive. The whole place is very clean, the rooms are comfortable and well equipped. A large selection of foods for breakfast, a swimming pool and large garden. Good value for a quality hotel.

Stayed in October 2024

No plug in bath!

Architecture and history of the hotel building. Lovely to have a garden, an oasis right in the city.

Stayed in November 2024

Amazing staff and great service.

Stayed in November 2024