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Reviews of Hotel Sublime 3 stars

Lakeside 9th Street, Durbar Marg, 33700 Pokhara, Nepal

#215 of 246 hotels in Pokhara

Guests' Choice

Review score

Based on 66 hotel reviews

7.3

Score breakdown

  • Cleanliness

    6.9

  • Comfort

    7.7

  • Location

    8.1

  • Facilities

    7.2

  • Staff

    9.3

  • Value for money

    7.2

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 4 May 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Price was very high comparing to the room. As I have been traveled to many hotels in Nepal the room didn’t feel so Happier.

    I didn’t take the breakfast .

    Stayed in April 2023

  • Reviewed: 26 February 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Hostess was very beautiful and bubbly hhh

    Stayed in February 2023

  • Reviewed: 13 February 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Balcony was so dusty.

    It's proximity to the Fewa lake is the best part of this property.

    Stayed in February 2023

  • Reviewed: 20 October 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Staff were friendly and kind. I used the airport pickup service and Janak (staff member) was super attentive and patient! Thanks for having us!

    Stayed in October 2022

  • Reviewed: 19 October 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    wifi does not work in entire hotel area. toilet was not so clean... there was only one towel for 2 persons.

    Location was very good

    Stayed in October 2022

  • Reviewed: 15 July 2024

    2.0
    Worst night! Bad bed, dirty toilet! Ac not functioning if there is no electricity!
    • Business trip
    • People with friends
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    This hotel was surprisingly misleading in terms of pricing. Thanks to my Genius level on Booking.com, I received a 76% discount and thought I had found a high-priced hotel at a low rate. However, upon arrival, the experience was terrible. The mattress was uncomfortable, and although I booked two rooms with queen-sized beds, only one was provided. The other room had a triple bed setup, which was also uncomfortable. The mattress in the larger bed was poor, and the bathroom was another major issue. It was dirty, the shower was clogged with only three working holes, making it difficult to use, and the amenities were subpar. Despite all this, the hotel charged $80 for this kind of room! In summer’s day, the AC is not functioning during power cut! Terrible!

    Location !

    Stayed in July 2024

  • Reviewed: 9 April 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    I had a fantastic experience at the Sublime. The ambience was peaceful and serene, providing the perfect escape from the hustle and bustle. The customer service was exceptional, with staff going above and beyond to ensure a comfortable stay. Additionally, the breakfast offered was delightful, providing a great start to the day. Highly recommended for those seeking a tranquil retreat with top-notch service.

    Stayed in April 2024

  • Reviewed: 26 May 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Amazing ambiance, very friendly and helpful staff members. The food is absolutely delicious and hygienic. Loved my overall time of stay . Such an amazing manager . Felt like home .

    Stayed in May 2023

  • Reviewed: 18 April 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Hotel location, Rooms and staffs.

    Stayed in April 2023

  • Reviewed: 27 March 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Great service & Wonderful place 👏

    Stayed in March 2023

  • Reviewed: 11 March 2023

    10
    Best place to stay & location, food and staff are so good.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was so good and healthy. Location is great very close to the lake. Amazing staff so helpful.

    Stayed in March 2023

  • Reviewed: 10 February 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Friendly environment..🙂

    Stayed in February 2023

  • Reviewed: 10 January 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Single Room
    • Stayed 1 night
    • Submitted via mobile

    Staffs were friendly which made me feels like home.

    Stayed in January 2023

  • Reviewed: 7 January 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    no value of customers need, poor hospitality. Couldn’t manage a simple and easily accessible need of a customer.

    clean

    Stayed in January 2023

  • Reviewed: 25 November 2022

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    cold water was not available in the morning hot water was not available breakfast in 8 AM was not ready The staff were irresponsible ... we changed the hotel second day

    any thing...

    Stayed in November 2022

  • Reviewed: 19 November 2022

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 1 night
    • Submitted via mobile

    I wish I had each person's name to give deserved credit to these individuals. (You know who you are!) After arriving way past any acceptable arrival time due to circumstances beyond our control, we were given understanding, we were welcomed, and we were helped with provisional parking. Absolutely no complaint from the gentleman in charge. He was so kind to help me with much luggage and offered to help with anything else we needed. and the daytime gentleman made calls for us, advised us, and made every effort to save us time and money. He was efficient and very patient to offer solutions. He was cheerful and encouraging. Thank you so much to everyone at Hotel sublime! You will be our first choice if we make it plan to visit pokhara again!

    Stayed in November 2022

  • Reviewed: 19 November 2022

    4.0
    you get what you pay for.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    the walls are like paper so you can hear everything that is happening outside your door and through walls. There has been no hot water in the mornings for showers, early I. the morning there was no water in the tap to wash hands etc. breakfast was pretty poor. the level of cleanliness in the rooms/bathroom isn’t great. for the money you’re spending though I guess you could say you get what you pay for. but it would not be considered 3* in Europe.

    the location has been good, close to lake side and the Main Street for food and shopping. laundry service has been good, was back with us within 24hrs.

    Stayed in November 2022

  • Reviewed: 17 November 2022

    10
    Great place with a great manager
    • Leisure trip
    • Group
    • Deluxe Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    The manager janak was quick to resolve a misunderstanding with the pricing of the room and helped us reach a suitable outcome. The beds were very comfy and the rooms were spacious and nice.

    Stayed in November 2022

  • Reviewed: 15 November 2022

    10
    Exceptional
    • Family with young children
    • Deluxe Single Room
    • Stayed 2 nights
    • Submitted via mobile

    My stay at Hotel Sublime was pleasant. We 2 family stayed for the 2 night and everything was good. Every staff there was helpful and smart. And of course , We would recommend our friends and family to book thier stay at Hotel Sublime.

    Stayed in November 2022

  • Reviewed: 14 November 2022

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Noise level of guess ( army training groups use regularly ) and building works

    Location and staff

    Stayed in October 2022

  • Reviewed: 14 November 2022

    10
    great customer service and well maintained. Stay was worthy for the price paid.
    • Leisure trip
    • Family with young children
    • Deluxe Single Room
    • Stayed 3 nights
    • Submitted via mobile

    exceptional hospitality

    Stayed in November 2022

  • Reviewed: 22 October 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    This hotel is fabulous in terms of location, service & staffs. Manager Janak is very much friendly & cooperative. Recommended to stay here if you wish to stay in Lakeside Pokhara.

    Stayed in October 2022

  • Reviewed: 21 October 2022

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The management has ignored the hotel. No hair dryer, one towel was provided per room. Towel is old. TV doesn't work. List goes on

    The staff tried their best.

    Stayed in October 2022

  • Reviewed: 18 October 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Very good hotel in pokhara staff are very nice cleaning is very good janak poudel hotel manager is amazing I refer to my friends to stay there hotel sublime..

    Stayed in October 2022

Showing 1 – 25

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