Booked the Junior suite, but was allocated a deluxe room without any explanation!! I know the difference between rooms because I have stayed at this property prior. Breakfast was okay although it took them 30 minutes to prepare and serve.

Location, strong shower pressure, rooms and linen are clean but now beginning to show age.

Stayed in January 2025

Nice hotel

Stayed in January 2025

There were small ants always coming in the room that was a bit difficult to keep clean but other than that,everything was good.

The hotel was centrally located and 5min walk to Phewa lake and all the shops and restaurants.The staff were very friendly and helpful and always catered to our needs.The breakfast spread was really good and the rooms and bathroom were clean and had a balcony with a view.

Stayed in April 2024

they can improve on the amenities they provide,like a slipper to use in the room or two towels or maybe an hair drier

nice big rooms comfortable bed hot water good wifi

Stayed in December 2023

Isolation , dound proof

Cleanness

Stayed in December 2023

No negative feedback

The staff did everything with a smile to make you feel comfortable and relaxed. My room had a perfect view of the mountains. Everything was so nice. I appreciated the daily cleaning a lot. I decided to stay 5 nights. The best hotel, after 4 weeks in Nepal! Thank you

Stayed in November 2023

The cleaning staff missed a lot of things. You can tell the rugs on the floors don't get cleaned. There was a lounge chair out on the deck near my room--it was great to be able to use the deck chair but was clear that was never cleaned either. Many things in the room were SUPER dusty, clearly never being cleaned. And what's funny is the cleaning staff would through out the hand soap every day and provide a new one...but the towels and sheets were always worn down, some with holes, and stains. The priorities with the cleanliness just seemed strange. The floors do not have great insulation, so on my third to last night the family above my room was running around and playing until 11:30pm at night. Thankfully the staff asked them to observe some quiet hours, just know that, if you're a light sleeper, you can hear the people above you.

Location was great, close to the main street in Pokhara. The bed was firm, spacious, and comfortable. The front desk staff was very kind. Breakfast had plenty of nice choices! This a walk-up hotel so just be aware of that if you are on the higher floors. The view is ok! I slept pretty soundly except when there was a family that moved in the floor above me.

Stayed in April 2023

Noise from the people staying at the building beside

The spacious room, the convenient location

Stayed in February 2023

Very clean comfortable rooms. Great location on a quiet street close to the lake and main tourist area. Staff are very polite and helpful. Excellent value for money, best hotel so far in Nepal. I really like that they spread the guests around the hotel to give some privacy (they don’t put everyone on one floor together).

Stayed in September 2022

nothing much to dislike

Hospitality and place

Stayed in March 2022

A perfect hotel for trekking groups! You can store your luggage here while you go trekking, and the rooms are very good and clean, providing a great place to rest after a long trek. The hospitality is amazing, and all the staff are very helpful. They also have a large parking lot if you are bringing a group.

Stayed in January 2025

The hotel is new with fantastic service. The staffs are very helpful and friendly. I checked out at 0630 hours still they packed me full breakfast for my journey. Even they serve food at room at no cost. It also has lifts which usual nepal hotels doesn’t have. Overall my stay and experience was very good. Room is very decent and clean with all amenities as expected.

Stayed in January 2025

no hot water ,and staff still care customer feel,and I talk many times they just go to check the issue,and apologize

Stayed in January 2025

Pure luxury for Nepal at a great price with an awesome breakfast. We booked last minute and it was a cheap deal for a great location and perfect room.

Stayed in November 2024

I really enjoyed my stay here. Firsty, the staff service was exceptional. They go above and beyond to make sure their guests are ok. Everyday they asked if i wanted the room cleaned, if I needed any items restocked in the room. I also arrived at 5.30am on the nightbus from KTM. I am not sure what time check in was but they prepared the room and let me check in. The room is very spacious, the bed was really comfortable, with tea/ coffe maker, desk, hot shower. The location is also perfect for lakeside and the view from the balcony is great.

Stayed in May 2024

Friendly Staff, big room, nice room service and excillent food

Stayed in May 2023

staff and behave of hospitality

clean and tidy

Stayed in May 2023

There are no comments available for this review

Stayed in April 2025

There are no comments available for this review

Stayed in December 2024

There are no comments available for this review

Stayed in December 2024

There are no comments available for this review

Stayed in April 2024

There are no comments available for this review

Stayed in December 2023

There are no comments available for this review

Stayed in November 2023

There are no comments available for this review

Stayed in July 2023