Staff at dining hall treat customers differently based on your nationality. Foreigners got preferential treatment when it came to customer service. Not expected this sort of service from restaurant staff.

Good location. Very nice property.

Stayed in February 2025

Room was too warm.

The staff is excellent.

Stayed in March 2025

Restaurant a bit overpriced and uninspiring. Lots of development now near the hotel so pleasant garden is overshadowed by multistorey flats

High quality hotel. Spacious clean quiet room. Good location close to Thamel with attractive garden

Stayed in March 2025

Nothing to dislike

Location and decor. Staff were also very friendly and helpful.

Stayed in February 2025

Swimming pool out of order. Wanted 40 dollars for an airport taxi which is a joke as local taxis only charge around £6

Peaceful surroundings close to the madness

Stayed in February 2025

The hotel is old, and even thought it is clean, it is old. Moreover, the price is higher than other hotels that are at the same level and with similar services in Kathmandu. Because of that, the value for money is not that much. Also, the swimming pool, looks nice but is in the main garden where weddings and other events take place, so in the practice is very uncomfortable to (try) to swim under everyone else eyes.

I like a lot the staff; they are very friendly and ready to help. The food was also very good. I specially like the restaurants that are linked to the hotel. Moreover, it is important to mention that the hotel is very central, and easy access to the main turist attractions.

Stayed in February 2025

Excellent location near Durbar Marg

Stayed in February 2025

- Breakfast service is a bit patchy . Some days you get service and what you want, others simply not. E.g eggs and coffee with a timing that makes sense.. Overall very nice breakfast room.

- Very nice and spacious rooms with all the amenities you need. Good room service. - Quiet! - Big garden - Nice bar - Spa facilities (easy to book and use) - There are shops in the vicinity to buy some things, but you kind of ‚need‘ (15 minute walk) a taxi to get to e.g Thamel

Stayed in December 2024

We stayed during winter (in December) but we didnt understand why the aircond was fixed to a temparature of 24 throughout. It was too warm for us to sleep in. Had to open the windows and requested for a standing fan in the room!

We had lovely breakfasts during our stay at Spices and the staff were incredibly attentive and kind. We also enjoyed the dinner at the other outlet. I would say, service wise was excellent.

Stayed in December 2024

Unavailability of Extra Bed for Baby

Interior and Breakfast

Stayed in December 2024

Swimming pool could've been cleaner

Beautiful hotel, an oasis od calm in a hectic city

Stayed in November 2024

pollution, but that was not the hotel

breakfast great choice and excellent. swimming pool pleasant in quiet garden.

Stayed in October 2024

Noise from pigeons outside the window in the early morning.

Breakfast is good and the staff are great. Room is comfortable but slightly dated. The location is great.

Stayed in November 2024

Spa / sauna area was dirty Breakfast seamed to be understaffed Included tours were not really tours, but transport to the locations

Breakfast was good Location good as we could walk to a lot of the central attractions

Stayed in October 2024

None

One of the finest hotels in Kathmandu blending tradition and modern architecture. It is located at a 2 minute walk to Durbar Marg, which has various brands shops on both sides, small malls, cafes and restaurants. All major sightseeing locations are either 15 minutes walk away or 15-20 minutes drive. The property has a huge garden, artificial lake, tennis courts and excellent conference facilities. Staff is friendly and helpful, and makes extra efforts to make guests feel at home. The service at breakfast could be improved, though. The hotel has a warm and welcoming vibe to it. I would definitely stay here again on my next trip to Kathmandu.

Stayed in October 2024

Beautiful and comfortable... quite specious. Also, their food quality is fantastic. The just need to improve their billing coordination, particularly equipping the front desk to tackle any confusion is required.

Stayed in October 2024

airport pick and drop could be added

all 3

Stayed in October 2024

not having consistent wifi

all of that was good except for WIFI was a total disaster.

Stayed in September 2024

Wifi - crashed a number of times but they did resolve this

Clean and tidy Friendly staff

Stayed in September 2024

The breakfast buffet was not up to international standards for this level of hotel

Beautifully balanced with Nepalese heritage and modern comforts.

Stayed in August 2024

Congratulations

Stayed in May 2024

food pricing a bit expensive

Ambience, shuttle services to airport and Buffet breakfast

Stayed in June 2024

Hospitality of the staff, prompt service and great breakfast. Travel assistance. A very traditional hotel with modern amenities.

Stayed in April 2024

nothing to complain about😎

clean, away from city noise, nice garden and pool, friendly staff, walking distance from Thamel

Stayed in April 2024