1. Bathroom had no exhaust. Not clean. Old & broken fittings. 2. Room and bathroom need extensive renovation and modernization. Bathroom fittings are old. 3. Blanket Covers and bedsheets had holes. Towels are old and worn out. 4. Plug points (in the room) are inadequate and inaccessible. 5. They can order some Thai food for you - but have no restaurant onsite. Since location is in Thamel - that may not be an issue. 6. Cleaning has to improve at lot - especially bathrooms, cupboards, windows, etc. 7. AC is old & noisy.

1. Staff and owner are polite, friendly and constantly trying to help. They work hard to help each customer. 2. Will store your bags - if you are going on a trek. 3. Breakfast. (Can be improved a lot - service, items & quality). 4. 24 hrs self-service tea & coffee station. 5. Will help & guide you correctly for sim card, forex, restaurants and tours. Personal care. 6. Excellent Wifi.

Stayed in April 2025

At early check-out, a young guy at the reception suggested ordering a taxi to the bus station for us. However, when we asked about the cost, he was unable to specify, saying "less than 2000 NRP, maybe 1500 NRP". When we questioned the amount in relation to the distance, he was unable to explain it and seemed lost. In the end, we caught a taxi on our own (it should have cost around 350-500 NPR). Ok, mistakes happen, but maybe it would be worth training some of the staff in tourist information. Considering the reviews I've read, I think we were unlucky - our room was very different from the photos. The AC was noisy, turning itself off and on all the time. The bathroom could do with some refreshing (shower head not working, grouting, etc.) and there was noise outside the window at night, so we had trouble sleeping.

Hotel situated in a good location. Nice owner and quick check-in. Advantages: luggage storage and airport pick-up.

Stayed in March 2025

The shower overflowed onto the floor and with no ventilation the bathroom smelt horrible. I dropped something on the floor and was surprised to see how dirty the floor was under the bed. We found the pillows extremely hard.

The manager was very friendly and helpful without being pushy. Breakfast was good and freshly made. Rooms were spacious. We had a problem with noise our first night and were given a new room the next day,

Stayed in March 2025

Breakfast was disappointing and bathroom was in awful condition

Stayed in March 2025

Very nice and helpful staff

Stayed in November 2024

Unprofessional about payment like they preferred cash over card, that made us pay more.

Affordable prices

Stayed in November 2024

The worse place ever, not recommending.

Stayed in November 2024

They didn't provide toothbrush and toothpaste. There was no slippers for inside the room. I can understand it is within a budget. But still these r basics.

I like the behavior of the staffs, they were helpful and amazing.

Stayed in November 2024

The toilet...

The friendly atmosphere. The managers were very cordial and staffs were very cordial. Mr. Raj and Mr. Rajendra made my stay really safe and comfortable. J

Stayed in November 2024

Maybe some items would need better care (chipped toilet bowl, a few switches did not worked, bathroom could be better maintained). Poor and unvaried breakfast.

Nice accommodation in Thamel. Personnel extremely kind. Big room for three people (two big beds) with AC.

Stayed in October 2024

The mattresses and the bedding are old, please change them and use fabric softener when washing the bedding

The staff is exceptional and the hotel is in a good location

Stayed in October 2024

Bed, Towels and restroom were below average. Cold water faucet didn’t work. Balcony was dirty.

Breakfast was good. Facility staff was professional and friendly.

Stayed in May 2024

No room service, no elevator, mosquitos.

The hotel was centrally located, on the outskirts of Thamel. The hotel staff were extreme friendly and helpful and were the highlight of the stay.

Stayed in April 2024

AC and TV didn't work in either of the rooms we tried the sheets were ripped and threadbare the beds were very hard subsequently we moved to another hotel for half the price and everything worked!

The staff are great location is good breakfasts are great with fresh fruit they are very helpful with changing money they stored our luggage whilst we went trekking

Stayed in March 2024

- They where making an elevator which was giving dust and dirt everywhere. Our room was next to this working place. The staff managed to get us an other room, which was less dusty and more clean. - internet was slow - complementary pick up airport was not exchangeable for drop off airport. - too expensive - toilet had issues flushing, the flush button did not always work.

- Friendly staff who tried to make us happy. - Comfortable beds.

Stayed in April 2024

Location and price

Stayed in March 2024

The dogs barking outside, not able to fall asleep until 3 in the morning…. I know this is outta the hotel’s control, so am just saying this to remind anyone who is staying in Thames that this area IS noisy at night, cannot be avoided.

1. Location is in the city centre 2. 24 hr checkin and fairly priced airport pickup (we arrived at midnight)

Stayed in March 2024

AC not working

Friendly staff

Stayed in March 2024

Toilet bowl was dirty.

Friendly staffs.

Stayed in February 2024

It was a bit cold in the room and the AC couldn't work properly due to the problems with electricity. A lift is installed in the building so if you'd like to rest in the daytime it would be noisy. The blanket covers hasn't been changed, we asked to change but they did it the next day

The staff was very friendly. Location is good, 20-25 min by walk to the Durbar square. Breakfast was ok. And there was a transfer from the airport, that's great!

Stayed in February 2024

Room quality extremely poor TV not working...Bed sheet not properly washed

Breakfast was Good...owner and reception staff very friendly

Stayed in February 2024

The construction noise (which is temporary) and the vegetarian breakfast. They should definitely put more varieties to choose from. The current warm vegetarian breakfast served to us were 4 prices of potatoes with bread, butter, and jam

The manager is really good! And the packages offered to us were at a reasonable price and we could therefore enjoy our stay in the city

Stayed in February 2024

Too old and dirty.

Nothing

Stayed in February 2024

There was some kind of construction/demolition work going right outside my room, which was very loud and a bit irritating as I could not have any sort of daytime rest before my trek, after a long day travelling. I do think this is only a temporary issue but I would have preferred a room further away from the noise.

Rooms were really clean and spacious, the heating worked well and the beds were warm (a bit firm but that’s just personal preference) The staff were lovely and accomodating. Water, soaps, breakfast etc all provided, good value for money.

Stayed in February 2024

Very friendly and helpful staff!

Stayed in January 2024