The valet parking men bought our car round and said they’d put our luggage in the boot for us whilst we had breakfast. We stopped at Merser thank goodness, only to realise we had no luggage!!!

Everything was awesome till we left

Stayed in May 2024

Bathroom - access to shower not compatible to elderly- too dangerous to climb over

Great sraff

Stayed in May 2024

?

Been going there for years. It’s consistent

Stayed in May 2024

Buffett meal too expensive not prepared to pay that much for a Buffett

Very good

Stayed in May 2024

Requested house keeping to clean the room on the first night at 7:15pm. They did not do it. That’s even after leaving a large tip with another staff member to make sure it’s done. So the next day I asked the housekeeping to do the cleaning between 11:30 and 1pm. I then went to the front desk and mentioned it to them. The lovely lady at the front desk made sure it happened.

Atmosphere and luxury style and cleanliness

Stayed in May 2024

Beautiful facilities, has everything you need.

Stayed in May 2024

The room was clean and the bed was very comfortable. We were surprised to see we had been upgraded and enjoyed the extra luxury. Thank you very much to the staff for this surprise.

Stayed in April 2024

There were not enough staff at the front desk, meaning delays for check in and check out. Each day my room was serviced but drinking water was not restocked, meaning I had to request this each afternoon. The swimming pool was so busy it meant I couldn't really have a swim, just a dip!

Very comfortable beds, larger than expected TV, great location, nice dining options.

Stayed in May 2024

Shower pressure was pretty poor

Breakfast and dinner buffet was delicious

Stayed in May 2024

The airco was a little noisy for my light sleeper wife. Was fine for me. Parking a little expensive so we found something on road 10 mins walk away.

Cordis is a fabulous property. Pool warm and amazing to swim in May. Setting and furnishings high end. Super comfortable. Staff responded without trouble when we asked to change rooms as the airco was a little noisy for my light sleeper wife.

Stayed in May 2024

Had to ask the breakfast trays to be collected that were still in the corridor when we came back from our day out at 4.00 pm. But have to add that they by the time we came back from our spa they had come to take them away.

Spa facilities anre amazing. Massages were exceptional. Location is great for a weekend away. .

Stayed in May 2024

Paying/price of the parking

Vey comfortable

Stayed in April 2024

The beds are SOOO comfortable - room very clean, check in easy and hassle free. Prompt efficient room service. Great location - down the hill to the city or nearby to both Ponsonby and Newmarket. Highly recommend

Stayed in May 2024

Beautiful room, very helpful and friendly staff

Stayed in April 2024

Nothing!

Hotel is in a great location! Staff are the best! Clean, clean, clean!!

Stayed in April 2024

Very busy in the pool area Saturday evening- calmer on Sunday morning.

Excellent place to explore k road and it has easy access to the bus network. I loved the spa, sauna snd steam options. My husband rated the gym. Thoughtful extra treat for my birthday- lovely surprise

Stayed in April 2024

No conditioner in the shower bottles, The hot chocolate sachets are standard in 2-star hotels, yet these appear to have been omitted since previous stays; door strips were coming off on bathroom door cobwebs on bedroom walls did not quite hit the spot for a 'high-end hotel'

Amazing breakfast ,great beds

Stayed in April 2024

I made a special request for my partners birthday which they confirmed and then didn’t do:( not the end of the world but would have been nice

Room was lovely and bed was super comfortable. Vallet service was great! We will definitely be back

Stayed in April 2024

It was a little far to walk to Viaduct Harbour, which is where a lot of points of interests are.

The room was large with comfortable beds.

Stayed in April 2024

Can get quite crowded in the school holidays but that’s to be expected. It didn’t effect our stay in any way

Staff are extremely friendly and accommodating. Our room was complimentary upgraded to the Pinnacle Towers, and a small birthday welcome gift.

Stayed in April 2024

Parking Area

Spacious and Accessible

Stayed in April 2024

Everything was just great....

Staff were excellent, welcoming, friendly and efficient... Great room in Pinnacle Tower and great location...very comfortable and fresh...

Stayed in April 2024

beautiful rooms with comfy beds and great facilities like pool, sauna etc. we also treated ourselves to dinner at Eight, which was superb.

Stayed in March 2024

The windows of our room 839 could be much cleaner... the shower bath was a little difficult to figure out how to get the right temperature.

The staff were top tier from start to finish! Starting with the valet parking staff. We were greeted by a guy named Kei, he was the best! Give that guy a raise! This hotel is great to bring kids, especially if you are a single parent. They were very accommodating for all of us, especially the kids! I love all the little details they think of to make the stay personable.

Stayed in April 2024

Nothing

The loveliest staff, the comfiest beds!!! Just such a great hotel. I love it. We had high tea the next day as well, super fun. The staff are SO great too. The staff member who checked us in was a delight.

Stayed in April 2024