The size of the room which is very small for a queen size bed with a single bunk above. Quite claustrophobic.

The facilities in the lobby allowing guests to eat their own meals, with supermarket nearby. Great to have a machine dispensing free hot drinks. The play area was also very appreciated by people travelling with young children.

Stayed in September 2024

The access card played up a few times but staff fixed quickly.

Didn’t use kitchen facilities but they looked good. Nice and quiet, not that a little noise would bother us.

Stayed in September 2024

Great clean room, small but perfect for a single overnight between flights. Walking distance to airport

Stayed in September 2024

Pretty cramped. Wifi in my room was poor to the point of dropping off.

It is what it is. A clean place to stay on your way to or from the airport. A room, a shower, a bed, a television and wifi that's better in some rooms than others. It has the added bonus of sitting on top of a restaurant with somewhat expensive prices and a cafe round the back. Theres also some shops nearby. The highlight of this place is the shuttle bus from the hotel to the airport and the airport to the hotel for a modest 6 dollars. Some relics from the covid time in the rooms advising people on how to exercise while in isolation.

Stayed in September 2024

Room very small and mattress very soft

Stayed in September 2024

NA

Good location for close to airport for morning flight next day . Only 15 min walk to domestic airport. Everything you need . Comfortable bed. Quiet

Stayed in September 2024

After traveling for 12 hours, getting up to our room, then having to go back to reception because the key card didn't work

Close to airport, not expensive

Stayed in August 2024

Cramped room

Cleanliness and comfortable bed

Stayed in August 2024

Nothing

Walking distance from airport. Was not expecting so much in the room for the price. It was very clean; the bed was huge and comfortable. It had a TV, a bathroom (with towels), tea and coffee. Good room temperature control. It was quiet.

Stayed in September 2024

Didn't know breakfast was an option till signing out.

Proximity and comfort

Stayed in August 2024

Nothing - it was great

Close to terminals along with 24 hour checkin. They sent us very clear instructions on how to find and pay for a bus from the terminal to the hotel. Well done!

Stayed in September 2024

Easy walk from domestic terminal & yellow bus available from both domestic & international $ 8 NZ. Busses go to all local airport hotels. Can buy tickets for bus on lone to. If purchase ticket at hotel only $ 6 NZ tickets can b used any day or time . Ticket machine just inside hotel. Bus stops just outside & goes every 25mins. Good restaurant right next door. A goody for just a one nite stay.

Stayed in September 2024

The bunk bed so close to the twin beds below. Couldn’t work out how to turn on bedside light.

Quiet - I arrived at midnight and got straight to sleep. Place was comfortable but quite squashed. But for the few hours I was there it was fine. Thank you!

Stayed in August 2024

I wish I knew I could have walked there from airport. On the map, it looks far. I walked to bus stop. Bit of a wait, so I walked to go get a taxi.. they said they don't do that close.. so I walked back to bus. Paid for 3. Didn't realise my kids were free or half price.. then it just went around the corner. 🤣 wasted money...

Close to the airport.. I could have walked there. It was clean value for money and the staff were lovley.

Stayed in August 2024

Only negative were the bunk mattresses were not very comfy and felt very similar to a DOC hut mattress. At times the line for the only two lifts were quite long and there is no ability to walk up stairs obviously not a major but just a bit irritating. Room was great for sleeping for a few hours but wouldn’t want to stay any longer with a family.

Really clean, really convenient for a late night arrival and early morning flight. Room was fairly quiet and dark at night. Stayed as a family of four in the family room.

Stayed in August 2024

Having to reset the key cards, though ai understand why this needs to happen.

Central to my requirements, was able to book a room for family members easily, so I could spend more time with them.

Stayed in August 2024

Room was very cramped but ok for jan overnight stay- not suitable for longer stays. Windows don’t open felt claustrophobic

Good location,

Stayed in August 2024

It was serviceable.but clinical ..no personality

Location

Stayed in August 2024

Not a lot of space in the rooms

Convenient location, affordable overnighter before catching a plane

Stayed in August 2024

NA

Easy when you are needing to connect with flights

Stayed in August 2024

None

Customer service is awesome.

Stayed in August 2024

Super convenient to the airport - there is a hotel bus you can get tickets for at the terminal that will drop you right at the door. Otherwise only a 1km walk on a nice day!

Stayed in August 2024

Nil

Price and location to airport

Stayed in August 2024

The convenience to the airport 8

Stayed in August 2024

The room was very small, bathroom was tiny and wasn't fully clean (hairs from previous guests evident in the shower, on the floor and in the sink).

The location is excellent and having a car park was an added bonus.

Stayed in August 2024