Excellent location but premises are very run down. Mixed clientele with suggestion some are down at heel locals, not travellers. Inadequate security resulted in a ‘stray’ sleeping on the sofa in the common space.

Stayed in March 2025

No garlic or fish ruel. Drab communal area

Big kitchen Slept well

Stayed in January 2025

Location was great. Room could have been cleaner. Generally it was okay and convenient. Staff were lovely.

Stayed in November 2024

If drinking glass was available to use

Location

Stayed in June 2024

I seem to like almost everything due to it's age. It's not to my standard i still like the place for it's age no complain, I feel comfortable.

Stayed in June 2024

Very noisy, the doors could only close when you banged them hard. Walls are paper-thin

The location was good

Stayed in March 2024

Very noisy outside (loud music) late into the night and early morning on Saturday night

Tidy well presented rooms and facilities with plenty of space

Stayed in March 2024

No fly screen or air-conditioning in the private room, very noisy from the balcony

Kind staffs, well organised kitchen and bathroom

Stayed in January 2024

Mattress very thin and bed squeaky. Not the most comfortable night sleep but for only all good!

Quick to answer messages and location nice and central in Auckland CBD

Stayed in July 2023

No good clean window and bad

No

Stayed in June 2023

There's a lot that could be better but that would increase the cost to the client and I don't think it would bring in more customers due to its location, the basic furnishings, walls, bathroom, kitchen, etc As I said earlier, I did not expect more as I only wanted a 'cheap' night's accommodation so long as the premises were safe and certainly the lock on the bedroom door was very efficient.

I did not expect the accommodation to be more than "fair" due to its location - there was a man lying in the doorway. I was pleased that I was able to be taken up to the 4th floor via lift even though it was after 6pm as I would not have managed the stairs. There was no towel offered or other facilities such as crockery/cutlery in the kitchen - or I couldn't find them! I had to call reception to locate the stairs down which I would come to leave the hostel at 8.30am - the operator was very helpful.

Stayed in May 2023

is not a backpackers . the kitchen didn't have anything to use. was nit looking clean and is people long term living there. i wouldn't recommend for travellers. I had to leave as someone stole my stuff ,the Manager refunded the night and I moved

the location

Stayed in July 2022

No windows in room only door

Got my own room

Stayed in March 2025

Busy noisy traffic but close to everything

Location

Stayed in February 2025

Broken lift, place is run down, birds flying around the kitchen facilities and landing on all the surfaces, not enough cutlery, water leaking from the fridges and in the fridges, outside and inside of the building is seriously run down, the dorm I was in was next to the balcony where people smoked and chatted till the early hours. No where to hang your towels in room, needs lamps per bed. Way too pricey for facilities that were provided.

Location and lots of space in rooms

Stayed in November 2024

The place needs some money spending on it. The beds squeak like crazy and feel like they are about to fall apart. Was expecting hostel.vibes but there was no atmosphere and there was a significant proportion of the people staying there that made it feel like this was a half way house

The price and the kitchen facilities

Stayed in August 2024

Got multiple scam messages, there need to focus on cybersecurity

Stayed in May 2024

Where do I start, people always seemed to be blocking the small doorway sitting on the steps making entrance difficult. At night not sure if a club to the right as it goes down stairs, so may be why people there at night. Reception on 1st floor I couldn’t see the directions easily. Lift to 4th floor only, my room on 5th floor next to roof terrace. No toilet/bathroom facilities on 5th floor, no security door to rooms other than room door. Although are security doors on other floors, I know this as had to use bathroom facilities on 4th floor and door is close at night so you have to use a code to gain entrance. Not the easiest thing to do in the early hours when your desperate for the toilet! Room consisted of a small metal bed, a side table and what looked like a small book case. One door may have lead to the terrace but it was locked. 3 temporary hooks on the door. Window cracked, could open but then you got the smoke from the terrace. Room not very clean, although bedding was. Ceiling light had the electric cover off!

Location near park and art gallery not too far from harbour or sky tower

Stayed in March 2024

I wasn’t allowed to enter due to an invalid ID. I had only an 18+ card which is normally accepted but here I was turned away. I wasted $100 on money I couldn’t afford to spend to be turned away. If it wasn’t for the kindness of a friend I would’ve been homeless. No refund either. Disappointed and dismayed.

Stayed in February 2024

Private room was vile. I paid $140 for essentially a prison cell. I could have paid $40 more and gotten a nice hotel room in a similar location.

Location was okay.

Stayed in February 2024

Friendly staff, just in Downtown. Near everywhere - ferry, restaurants, Art gallery

Stayed in November 2023

This place is horrible! Easily the very worst hostel and definitely the grossest I have ever stayed in. There was black mold down the walls and on the ceiling, so much so I had an asthma attack and was having trouble breathing. The worker at the front desk was very sweet and apologized for the excessive rain they had received in Auckland. She moved me to another room that seemed to be mold free, and it was private which was very sweet. Still, the mold and whatever else in the hostel was so bad my nose was stuffy and i was wheezing, so I left the hostel for as long as humanly possible. When I returned, a large piece of taped up wall paper had fallen down, exposing a massive hole in the cinderblock filled with dirt. There were little bugs in the room, I’m not sure if it was from the hole. I went back to the desk, again, the person working was very sweet and told me I could speak to the manager in the morning about my stay. SHE IS A HEINOUS PERSON! I feel so bad for the staff for having to work for her. She looked me in the eyes and lied about there being mold in the hotel. Straight up said “no there isn’t” when it is very visible in the rooms and she said it while looking at ME in disgust. A girl two floors above me said her ceiling was covered in it. Anyways, the manager here is a frigid and rude woman. She said I couldn’t complain because “I received an upgrade” but i’m not sure what kind of upgrade a room with a massive dirt filled hole is. She said “We put tape on it?” and then said we never put people in this room… again, proving my point it was an unsatisfactory stay. She has 0 customer service skills and I walked away in shock that someone could be so awful, but her employees are sweet as can be. She had lots of nice things on, I have a feeling she scams people with this place to find her lavish lifestyle. Avoid this place at all costs, everything was disgusting about it. From the common area to the rooms to the bathroom. Yikes.

The place was so gross that it encouraged me to spend as much time out and in the city as possible.

Stayed in November 2023

all good

Stayed in October 2023

Great location, most valuable choice.

Stayed in October 2023