36 Pavilion Drive, 2022 Auckland, New Zealand
#30 of 204 hotels in Auckland
Guests' ChoiceBased on 2719 hotel reviews
8.7Cleanliness
9.3
Comfort
9.3
Location
8.6
Facilities
9.0
Staff
9.4
Value for money
9.0
Free WiFi
9.0
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End of dialog contentReviewed: 18 October 2023
Tricia
New ZealandNo bar
Great location for airport & car parking facilities. Very informative & polite staff
Stayed in October 2023
Reviewed: 17 October 2023
Danelle
New ZealandJust the location of the eating area was weird
Liked pretty much everything, really nice place to stay!
Stayed in October 2023
Reviewed: 17 October 2023
Selliz
New ZealandFood selection was very limited, and small portions.
Location was good. Easy to catch the Yellow Bus at 4.50am to International Airport.
Stayed in October 2023
Reviewed: 17 October 2023
Jane
New ZealandNothing
Everything
Stayed in September 2023
Reviewed: 16 October 2023
Julie
New ZealandWe both found the bed too firm, and I woke with a sore back. If you want to work, there is no power outlet beside the table to be able to charge a laptop. We did hear people walking about in the room above us.
This hotel was a bonus find for us after an unexpected overnight stay in Auckland when our flight was cancelled. This is a new hotel a short distance from the airport terminals within the airport industrial area. We used the airport shuttle bus to get to and from, with free transport to the hotel, and a cost of $8.00 each for the return journey. The staff were very welcoming, helpful and friendly. The room we had was a good size and spotless. We also had breakfast included in our rate which was a simple, but good buffet breakfast. They do also provide evening meals, but we didn't require this as we had eaten at the airport.
Stayed in October 2023
Reviewed: 16 October 2023
David
AustraliaA bedside light would have been good to soften the room lighting
Terrific stay. Very comfortable room, super impressive reception staff and chef. Great meal - really hit the spot after a long day travelling Easy bus shuttle.service made tje short trip easy
Stayed in October 2023
Reviewed: 15 October 2023
Gail
New ZealandNothing
Great location - easy access to the motorway and the airport. Car parking is plentiful. Check in and out is easy, room is a good size, clean and comfortable, beds are comfy, great restaurant just up the road that has great food and is full of people travelling
Stayed in October 2023
Reviewed: 15 October 2023
Rachael
New ZealandStaff were excellent and helpful. Room service dinner great value for money and delicious.
Stayed in October 2023
Reviewed: 14 October 2023
Shona
United KingdomPillows weren’t comfortable
Clean and it felt new. Decent enough breakfast Good airport transfer
Stayed in October 2023
Reviewed: 14 October 2023
Rose
New ZealandNew and fresh
Stayed in October 2023
Reviewed: 14 October 2023
Kathryn
New ZealandThe bed was pretty uncomfortable
Excellent location to the airport, clean and had all the facilities you needed for an overnight stay - staff were great and check in and out was a breeze
Stayed in September 2023
Reviewed: 13 October 2023
Lillie
United StatesThat I couldn't stay longer...
This is a hidden little gem of a hotel, definitely will come back when I'm in Auckland again! Staff were amazing and very attentive, thank you for a beautiful stay!!
Stayed in October 2023
Reviewed: 13 October 2023
Neil
AustraliaNo problem
Good hotel, breakfast a bonus
Stayed in October 2023
Reviewed: 13 October 2023
Christopher
AustraliaEverything was OK
Easy access from the airport, it was new and clean.
Stayed in October 2023
Reviewed: 13 October 2023
Nicky
New ZealandNothing. A 10/10 for me.
I thought this hotel was incredible value for what they offered. The breakfast was outstanding, the rooms were super clean, very friendly front desk staff, so close to the airport. Brilliant for a one night stay.
Stayed in October 2023
Reviewed: 13 October 2023
Irene
New ZealandLovely new place. Very tidy. Bed was a bit hard. The room needed something to make it a bit less sterile. Maybe just a bit of colour somewhere. It was very bland. Lovely breakfast
Stayed in October 2023
Reviewed: 13 October 2023
Andrea
New ZealandNeeded breakfast earlier
Very clean helpful staff
Stayed in October 2023
Reviewed: 13 October 2023
Deborah
AustraliaVery Clean and quiet
Stayed in October 2023
Reviewed: 13 October 2023
Elizabeth
New ZealandFor a complimentary breakfast was fine
Stayed in October 2023
Reviewed: 13 October 2023
Harry
New ZealandN/A
Loved that we could Check in late / Friendly reception / Loads of Space / Tidy / Cheap shuttle bus for transport to Airport / Close to Airport
Stayed in October 2023
Reviewed: 12 October 2023
George
United StatesThere was nothing I disliked
Clean and quiet, loved the airport tramsport option. Very clear instructions on how to catch it etc.
Stayed in October 2023
Reviewed: 12 October 2023
Tamar
New ZealandThe bed was a little hard to sleep on but depends what you prefer. I got used to it the second night but the mattresses could be changed for a little more comfort. A few more amenities could be supplied in the rooms such as a tea towel and a small bottle of dish washing liquid to dry the dishes after use (if reusing before room cleaning the next day), a small bottle of milk rather than individual portions that are fiddly to open OR provide more individual portions.
The breakfast was perfect for a non breakfast eater. There was a variety and while it wasn't a huge selection, there was plenty of it. Fresh and hot, and always topped up when required. The staff were also very helpful, friendly, and went out of their way to ensure needs were provided for. Top marks for all those who I interacted with. Also appreciated the location - very close to the airport and while it is built in the industrial section near the airport, I found it quiet and convenient. Super impressed with the cleanliness of the room - it was spotless and the shower had a good pressure to it. Perfect. It was good to have some back entrances from the carpark into the building so one didn't need to walk all the way around to the front entrance, especially in the wind and rain (there are no designated carparks at the front of the hotel).
Stayed in October 2023
Reviewed: 11 October 2023
Elise
AustraliaBreakfast was lacking , a bit thin on variety
Comfortable bed Very clean Quiet Welcoming
Stayed in September 2023
Reviewed: 11 October 2023
Jasmine
New ZealandThe staff are so lovely and accommodating! The rooms are modern, clean and smell divine which is amazing when you've been travelling definitely at the top of my list for any future travel.
Stayed in October 2023
Reviewed: 10 October 2023
Alexandra
New ZealandNo USB ports in the room
Brand new. Near to airport. Well priced. Clean and comfortable. Good breakfast for the price.
Stayed in October 2023
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