lighting switching was very odd. couldn’t connect to the internet

Comfy bed, clean, good service

Stayed in July 2022

Dimly lit rooms and poor lighting options in the bathroom.

Excellent location, fabulous rooftop bar, wonderful food, friendly staff, impressive decor.

Stayed in July 2022

Love staying at QT hotels! Never disappoint!

Stayed in May 2022

it was so stylish and beautifully created

Stayed in July 2022

The restaurant food was very expensive for the quality of the food.

The staff were phenomenal and made our stay for our anniversary really special!!

Stayed in July 2022

nothing

loved it spacious quite good view

Stayed in June 2022

Rooftop bar was closed on a Monday night so we couldn’t visit it being a one night stay

Received a free room upgrade. The room aesthetic is phenomenal, the best design I’ve seen in a hotel. The restaurant was amazing and staff were very friendly and helpful

Stayed in July 2022

The room wasn't ready to check into on our arrival but we were lucky to be given a cocktail voucher to use while we waited. Could see from our room into the office building across the road but we were home much during the day to worry too much about this.

Interior design is modern and cool. The bathroom was my favourite part of the room, amazing shower! Excellent breakfast included. The lighting in the room was also great.

Stayed in April 2022

Poor lighting options in bathroom

Stayed in July 2022

only downfall was when you telephone through to reception. calls were never answered. it just kept ringing.

Great decor, amazing bathrooms. staff were really friendly and helpful.

Stayed in July 2022

staff keeping an eye out for customers requiring service.

great food but service not great

Stayed in July 2022

Put extra pillow options in the wardrobe. not everyone loves high pillows.

Very clean modern city hotel. Comfortable bed.

Stayed in July 2022

not much parking at front door for drop off

decor location

Stayed in July 2022

Breakfast was great, room was clean and really comfy! Would highly recommend and would stay here again.

Stayed in July 2022

The air conditioning was poor in our room. Just couldn’t get the temperature down…dropped 1/2 degree over 5 hours. The compendium was a downloadable app with a QR code on the TV. When tried to download, it said it wasn’t available in our country (we’re from NZ and have NZ cell phones so. not sure what that was about). No waste paper basket, which was fine, but was searching for it! maybe this info was in the compendium we couldn’t download.

The rooms were modern and inviting. The bed was super comfortable. Dyson hairdryer was a nice touch.

Stayed in July 2022

The location is great! Only a quick walk to the city also the rooftop bar is a must :)

Stayed in July 2022

Breakfast was great , was included in our room rate , otherwise would of been quite expensive for what you received Taste was great . Room set out is excellent . Decor is interesting & impressive , would definitely stay again

Stayed in July 2022

There were only two little things we noticed and to be honest totally first world problems- the first was the lighting in the room is a wee bit on the dark side as nd if the master switch is off the night light wouldn’t work and you couldn’t turn the bathroom lights on so you were some what ‘ in the dark’ - this however could also have been total operator error but when we went to look it up on the compendium that is on the TV info system the QR code told us it was unavailable in NZ 🥴

modern, funky and so clean!! it was a stones throw from everything we just parked up and walked. The staff were so friendly nothing was a problem, the rooftop bar fabulous and the restaurant just amazing. The ammenities in the room itself were so good, fantastic shower, comfortable beds, a Dyson hairdryer even down to the quality of the mini bar and toiletries every detail was spot on. The fact you can top up your water bottle at one of the filtered water stations is just another tick.

Stayed in July 2022

Awesome spot 👌

Stayed in July 2022

It did not feel like a 5 star hotel. When we arrived, we struggled out of the taxi with lots of bags . There was a person at the door who said welcome but there was no help offered to this couple in their 70s . Bags were taken to the room when we got to the front desk. The lobby areas were small, not well lit, the seating was very low and uncomfortable. We appreciate that the design was very high tech and modern . It was innovative but not as suitable for retirees who require a bit more light in their bedrooms which tended to be very dark. The seating in the Executive king room was limited to 2 extremely low modern chairs and a stool that were almost impossible to use if you were over 5 feet tall. . Very limited storage space for clothes and only 4 hangers. The tea making facilities in the room were again very modern and beautiful but not practical. The cups were thin and had no handles so were very hot when there was a hot beverage in them . There were a selection of teas which included 2 English breakfast tea bags. We requested more on the first day but that was all we got on subsequent days. A rubbish basket in the room would have been helpful as Taking the tea bag out meant a walk to the bathroom or carrying the cup to the bathroom which we did . This was hot and not very safe. The bed was very comfortable which was a bonus. The pillows were average synthetic ones . I probably should have requested down. There was no obvious pillow menu. . We were staying there for 5 days and often liked to have a rest in the afternoon after being out. The room was not made up until late in the day, on one occasion 1630 hours . The staff obviously realised that we were very unhappy about this and went out of their way to make up the deficiency with a glass of champagne and excellent service in the restaurant that evening. The food in general was very good and the service in the restaurant was very good.

Breakfast was good but there were no options for extra fruit on the side such as grapefruits or other fresh fruit. If you ordered a fruit juice you were charged $12.00 extra . To me having ‘breakfast included’ means everything including as many cups of tea or coffee that you want. We were charged extra for a second cup of coffee. This might be ok in a 3 star hotel but not in a 5 star hotel.

Stayed in July 2022

Breakfast and service was good.

Stayed in July 2022

food and service at the rooftop bar very disappointing. waitress was hopeless.

Stayed in July 2022

We had an issue when our room wasn't serviced, but the hotel was amazing with sorting this for us.

The location, the room and the roof top bar.

Stayed in June 2022

We couldn't find a channel for kids and the lighting was poor to me

The Food and the deco

Stayed in June 2022

check in time is a bit late , check out time is a bit too early

great location, modern but cozy, lobby restaurant staff are amazing

Stayed in June 2022