4 Viaduct Harbour Avenue, 1010 Auckland, New Zealand
#32 of 202 hotels in Auckland
Guests' ChoiceBased on 2303 hotel reviews
8.7Cleanliness
9.3
Comfort
9.3
Location
9.4
Facilities
9.0
Staff
9.1
Value for money
8.4
Free WiFi
8.9
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End of dialog contentReviewed: 10 October 2023
Sian
New ZealandThe late-night room service was very average I could have got a better selection from pizza hut. Was a let down
Location was ok wasn't what was prtrayd but room was nice
Stayed in September 2023
Reviewed: 10 October 2023
Simon
New ZealandNothing - met all expectations.
Location good. First impressions excellent. Rooms a good size and bed very comfortable. Also, the hotel lovely and quite.
Stayed in October 2023
Reviewed: 9 October 2023
Se
New ZealandThe rooms could have been a little brighter with lighting. Atmospheric and comfortable, but sometimes a little dim.
The location was fantastic. No water view, but only 3 minutes walk to the viaduct.
Stayed in October 2023
Reviewed: 5 October 2023
Emma
New ZealandNeed more options on the menu
Amazing place to stay. Rooms and clean, staff helpful and food is great
Stayed in September 2023
Reviewed: 4 October 2023
Phyllis
United StatesGreat location for walking to the viaduct harbor restaurants and downtown retail. Fabulous restaurant Esther’s” and the bar inside open all day! Bed was extremely comfy, along with bathrobes!
Stayed in October 2023
Reviewed: 1 October 2023
Ben9284
New ZealandReally comfortable bed and an AMAZING shower. Also really friendly staff and great decor.
Stayed in September 2023
Reviewed: 30 September 2023
Kath
New Zealand2 nights of complete comfort. Immaculate accom. Nothing to fault. Wonderful wonderful stuff. Every corner was vibrant and had a lively feel to it. This place is bliss really! And their desserrrrts! I will be back.
Stayed in September 2023
Reviewed: 30 September 2023
Whitney
New ZealandLoved the modern vibe of the hotel. The staff were also very friendly.
Stayed in September 2023
Reviewed: 30 September 2023
Susan
New ZealandRoom service Ap doesnt appear to work - had to phone to chase up our order, was told it wasnt received so reordered via phone and that worked. $20 per night credit if you choose not to have room service doesnt appear to be applied unless you point it out when checking out.
Friendly staff checking in, very nice room very clean.
Stayed in September 2023
Reviewed: 30 September 2023
Brent
New ZealandIt’s we appointed, stylish, very cool
Stayed in July 2023
Reviewed: 28 September 2023
Mark
AustraliaLocation, cleanliness, food was exceptional
Stayed in September 2023
Reviewed: 28 September 2023
Nathalie
New ZealandFairly pricey compared to others more central
Love this spot. Great roof top bar and restaurant. Lux enjoyment
Stayed in September 2023
Reviewed: 27 September 2023
Russell
New Zealandnothing
well designed, amazing restaurant
Stayed in August 2023
Reviewed: 27 September 2023
Lincoln
New ZealandI was charged extra by mistake so that wasn't very pleasant but it was rectified after I had seen the extra cost on my credit card and notified the staff. But overall great experience.
I just like the quality space in the rooms. Don't feel cramped and design is very nice.
Stayed in September 2023
Reviewed: 25 September 2023
Luke
AustraliaNothing
Great hotel
Stayed in September 2023
Reviewed: 25 September 2023
N
New ZealandI have been staying at the Auckland QT for over a week and am writing this on my last evening. I combined a business conference and a birthday celebration and it was an entirely memorable experience. From the moment I arrived, the exceptional, world class service and genuine care and attention by the absolutely amazing hotel staff truly made this solo adventure the most special - special mention to Fiorella, Heloise, Ajay and Bihan - many thanks to you all for your kindness and compassion. From the moment I stepped in, the staff's warmth and attention to detail ensured I felt right at home. As a solo traveler, this personal touch meant the world to me, and I was in awe of their dedication from staff that clearly are invested in their positions and the company - it was refreshing to witness. I treated myself to an executive balcony room, and it was a haven of comfort and luxury. It provided the perfect retreat after a day of work. A highlight of my stay was the rooftop bar which I have visited before, but have never had the pleasure of staying here and having that as my default. The panoramic views, delectable cocktails, and mouthwatering cuisine set the stage for a wonderful birthday week - and being able to work at the rooftop was really lovely. The relaxation and reflection this afforded me as well as my friends who celebrated with me was entirely worth-it. In summary, my solo stay at the Auckland QT was incredible, the staff, serviced, delectable food, and the enchanting rooftop bar all came together to create an experience that exceeded my expectations. I'm immensely grateful for the hospitality and would wholeheartedly recommend this hotel for any traveler seeking a memorable Auckland adventure. It's a five-star experience that left me with cherished memories to take back with me. I will return.
Stayed in September 2023
Reviewed: 24 September 2023
Moana
New ZealandI liked the art and the light fixtures. I liked the rooftop bar. The staff member who checked me out at the end of the tri was superb. I also liked the hairdryer and toiletries, shampoos conditioners. Top notch and environmentally conscious.
Stayed in September 2023
Reviewed: 22 September 2023
Wayne
New ZealandRooftop bar is very noisy
The room food and staff
Stayed in September 2023
Reviewed: 18 September 2023
Anna
New ZealandPerfect location and awesome rooftop bar
Stayed in September 2023
Reviewed: 18 September 2023
Simon
New ZealandWe did go out for about 6 hours on the Saturday and left the sign on the handle to please make up room. Unfortunately this didn’t happen and it wasn’t until we were back in the room relaxing before heading out again did housekeeping turn up. We also grabbed our own towels when we saw a storage cupboard open. It took a while to sort the lights out Also, better lighting in the bathroom would be appreciated (applying make up). The current lightning is not good at all.
Location, roof top bar, amenities in the room
Stayed in September 2023
Reviewed: 16 September 2023
Ronald
United StatesNone
Very modern and new hotel in the middle of the business district. Adjacent to the viaduct entertainment area. Great staff. Very comfortable beds. Rooftop bar is fun. Parking is fairly priced for valet. Overall, an enjoyable stay.
Stayed in September 2023
Reviewed: 16 September 2023
Cohen
New ZealandClean and beautiful, central location. The staff was very friendly and welcoming. Love the Bar and the vibe around that.
Stayed in June 2023
Reviewed: 12 September 2023
Katie
New ZealandNothing
Clean, quiet, super comfy beds, nice decor, large bathroom, helpful staff, quick and easy check in. Rooftop bar is great!
Stayed in September 2023
Reviewed: 11 September 2023
Ronald
United StatesAmazing human lamb sandwiches and noodles. I would definitely stay there again. It has my highest recommendation.none
This is a stunningly modern and well appointed hotel. The interior design is superior. Even the elevators are stunning. The front desk staff are unusually efficient and cheerful. The gym was well equipped. Parking was done by valet and was only $35 per night. The beds were among the most comfortable I’ve ever slept in. The shower had great great water pressure. We were downtown so the view was of other buildings but that was acceptable. We walked to a local Chinese restaurant for dinner called Xian food Food store.Amazing cumin lamb sandwiches and noodles. I would definitely stay there again. It has my highest recommendation.
Stayed in September 2023
Reviewed: 11 September 2023
Wendy
New ZealandNothing.
Loved our room, the staff were very attentive and our dinner was excellent.
Stayed in September 2023
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