Loved the lake view room. Bed was very comfortable and the freestanding bath was a perfect addition

Stayed in March 2025

Up beat, great location & super friendly staff. Great perks of space xx

Stayed in March 2025

Excellent view. Nice balcony. Proper breakfast with many options

Stayed in March 2025

Too many times to reception asking about what was to offer, eg; going Thu restaurant to get to pool wasn’t very pleasant until another trip to get a key

Very nice

Stayed in January 2025

Great hotel in a great location.

Stayed in March 2025

Nothing

Excellent location and view. Very helpful staff Comfortable bed

Stayed in February 2025

The breakfast was so so and the dining/dinner facilities just okay.

Large, nicely appointed room. GREAT bathroom with shower and free standing bathtub. Dyson hairdryer provided, along with very nice bath products and nice robes. The view from our room was INCREDIBLE. A nice treat was provided every day (macrons, a small cheese board) as well as a one time very nice charcuterie board. Included breakfast was okay, not the best I've ever had but adequate. The staff was friendly and helpful. I could have stayed at this hotel for a month.

Stayed in March 2025

Really nothing was wrong......

Room was great - spacious, well fitted out, very comfortable. Best was the great view over the lake. It was also close to the main city area but far enough away so as not to have any noise. An easy 8 minute walk. It also provided parking for our hire car on site but there was a charge...not a big deal. Also, the people at reception were very helpful with any requests we had.

Stayed in March 2025

Air con was broken but they gave us a fan.

Last minute booking due to cancelled flight but the staff were very accommodating.

Stayed in February 2025

No bed turndown

Location and view over the lake and the Remarkables were fantastic Also our Ploughmans platter was a welcome touch

Stayed in March 2025

The front desk staff were exceptional! They were extremely accommodating with every request. Our room was spacious, beautifully appointed, stunning views and clean. We loved the access to the Reds Bar, amazing staff there with exceptional views. The breakfast was great and again the staff were fabulous. The access to the lakeside via the internal lifts was a very welcome surprise.

Stayed in March 2025

1. Nothing major, … 1.1 Larger decks / balcony; 1.2 See-through wall from bathroom to bedroom and view out to lake is a recommendation; 1.3 challenging street entrance to building parking;

1. Great views of lake, mountains, etc; 2. Nice bath-tub / bathroom; 3. Very Good breakfast buffet; 4. Okay parking but could get tight;

Stayed in March 2025

Price a little expensive but too many other positives so we still loved it and gave it great review.

Great location and staff at reception were extremely helpful and friendly. We were given cards left under the door each night if we advised we did not want the room to be serviced which goes towards wining and dining in their restaurant which was great. The breakfast buffet was magnificent and would have to highlight the hash browns and bacon were better than the usual. The hotel is hidden behind another Hotel and steep walk from beach road but luckily can use 2 lifts (one on 6th floor next to restaurants other QT lifts) from room to get to street on level ground (via Rydge's Hotel)

Stayed in March 2025

Excellent location, walking distance from downtown. Rooms look out over the lake. You can enter/exit through connected sister hotel. Breakfast was one of the best I've had. I've stayed at a lot of very nice hotels, this one was one of the best.

Stayed in March 2025

Nothing!

Excellent location and staff. Wonderful views from Restaurants and Bar. Great Breakfast selection. Had beautiful lake view room, beautifully equipped and with an extremely comfy bed.

Stayed in February 2025

Nothing!

Lovely staff, we loved the extra's like the dyson in the bathroom and all the applications the tv has. Great location and beautiful, spacious, and sparkly clean rooms. We will never stay anywhere else again when visiting queenstown :) . Also a big thank you for the chocolate and bubbles to celebrate my partners birthday ! This has become one of our favourite hotels

Stayed in January 2025

A lot of shared facilities with the Ridges downstairs makes me feel like we could have paid a lot less to access the same experience. No hotel gym or shuttle.

Great location, beautiful views & comfortable, large rooms.

Stayed in February 2025

The property was modern, clean, well maintained and easy to find from the town centre. It was beside the lake and the view from my room was fantastic.

Stayed in February 2025

They gave us an upgrade just because...so lovely and accessible.

Stayed in February 2025

Car park underneath our room did not take away our view of the lake but could still see the comings and goings. In a room below floor 10 would imagine this is not a good view! However hard to change as built on a hill but this the only negative

We were in luxury suite on floor 10. With a lake view. The room was the quietest hotel room we’ve stayed in for a long time. No fridge noise! No air conditioning noise whether on or off! no lift or any others noise; perfect! Not sure why other hotels can’t manage this! The bed was excellent too. Hotel only short walk from all amenities.

Stayed in February 2025

Nil

Beautiful view over the lake, friendly staff and delicious breakfast. The sparkling wine in the room to celebrate my husband’s 40th birthday was a wonderful touch!

Stayed in January 2025

Pool could be better but minor grumble

Everything...room, view, breakfast was brilliant. We'd come from an average experience that cost way more so QT turned our holiday around to be a positive experience. We booked an extra night we were loving it so much!

Stayed in January 2025

Nothing, all ok

Great location

Stayed in January 2025

Nothing

Funky

Stayed in January 2025