We loved Quest staff were friendly and helpful. Apartment was lovely . Definitely be staying there again

Stayed in March 2025

Outdated hotel. A bit of mold buildup in the shower, noisy (no sound insulation), and old carpets. The iron has a stuck stain, making ironing difficult. No option for opening windows as expected in an apartment. Low value for money and disappointed with the Quest brand, which has been great in other cities/venues in the past. Parking is extremely tight.

Friendly and helpful staff. Excellent location. Comfy bed.

Stayed in March 2025

Amazing value for money, and great location

Stayed in March 2025

Rooms exceptionally hot, ac doesn’t work so they have put loud stand up fans in the room. Staff understanding though and helped us to switch to a slightly cooler room on other side of building which was mildly better.

Stayed in March 2025

Carpark was very small. Could do with a fresh coat of paint. There were no brochures on what there was around the area to go see or do.

Great shower pressure, within walking distance to everything

Stayed in March 2025

Situated right in the center. Separate bedroom and big living room. Washing machine in the bathroom. Big kitchen. It was perfect. Very clean. Big balcony with view on Sky tower.

Stayed in March 2025

It’s only a minor thing was that there’s a hole in the shower if you put it full blast you will be hit on the face with a splash of water, it was absolutely hilarious but others might not find it funny.

Super close to everything All the staff are friendly and approachable The apartment was well above my expectations and I don’t see myself staying at any other type of accommodation than a quest apartment!

Stayed in March 2025

Very loud outside. Door didn’t have a lock so didn’t feel secure. Apartment was quite tired with scuff marks on the walls, tired furniture, and lots of structural oddities (e.g. the counter top in the kitchenette was torn away from the legs, and the shelf in the bathroom was barely hanging on). Flat didn’t really feel clean. Surfaces in kitchen were sticky, and the bathroom floor wasn’t clean.

Location is really convenient for airport bus at Sky City. Receptionist was friendly. Executive apartment was good size and had a nice balcony with a good view.

Stayed in March 2025

The aircon unit in room 303 needs to be replaced asap! At summer when we stayed, it cannot cool down the room. There were 2 stand/tower fans but still sweating inside and it was cooler outside in the hallway.

The apartment had a washing machine, and dryer and laundry powder was provided for 1 full load of washing. There was an iron and ironing table available as needed. TV in the room and lounge too. The shower/ toilet was nice and looks updated.

Stayed in March 2025

No personnel on the desk but not really a prob as you ring and they open the door and tell you the lock box code for the room key.

Amazingly clean

Stayed in March 2025

The room's main air conditioning was ineffective so they use a portable air-con unit with ducting duct-taped to a vent in the ceiling. When we arrived the vent had fallen apart so the room was extremely hot, but we got them to come and fix this. The portable air-con unit barely kept the room at a comfortable temperature, even when left on while we were out. There was no secure storage for bags - these had to be left in a cart in the lobby. We didn't feel comfortable leaving our bags there after checkout so we paid for a locker at the Intercity terminal instead. Our room was on the second floor on the side of the building. We could see the Sky Tower but kept the curtains closed most of the time because the room looked onto apartments opposite the building. The windows couldn't open so these was no escape for the heat other than the aircon unit. In general the apartment was dated and behind on maintenance - e.g.: the kitchen tap leaked water over the benchtop too.

Handy location

Stayed in March 2025

Very roomy, close to the city centre. Had washing machine and dryer. All great

Stayed in February 2025

First impressions the Carpet was stained throughout the property. Our carpet in our room was stained and threadbare. The toilet plush was broken. The show head was broken and wouldn’t stay up.

Good location. Clean and comfortable bed and lounge area. Pretty of space.

Stayed in March 2025

Everything was excellent

Stayed in March 2025

nothing

location was great, rooms were tidy and clean and everything there that we needed. Great shower.

Stayed in February 2025

Tired needs an upgrade

Location & comfortable bed

Stayed in March 2025

It is located across from a mission and there are lots if street people. While walking to the hotel, there was a man peeing on the sidewalk and had to step over the pee as it was running down the sidewalk. The apartment was run down with stains and torn couch, dents in the fridge and old carpeting which made it not feel clean. The front staff was polite but not interested in giving any detailed information, just short flippant answers. Breakfast was an extra charge which i thought was included. On the elevator another guest could not put together a sentence without using the “f” word. We were booked for 3 nights but left after the first night even though it was un refundable.

Stayed in March 2025

No problems

Reception dude was awesome. Our room was spectacular nice and cozy.

Stayed in March 2025

Unsafe location, noise

Not much

Stayed in February 2025

The WIFI was shockingly bad. The worst I have experienced in a very long time. It felt like dial up. In this day and age in a city apartment (that would definitely be able to get fibre), the WIFI should not be as bad as it was. I would not recommend if anybody needed to do business here. I ended up having to use phone data. The carpeting (in apartment and hallways) was very tired looking. Unable to open a window.

Bed was very comfy. Room was clean. Location to city was OK. Close to small supermarket and sandwich shop (Subway). Although not required, having a washer & dryer in room is good.

Stayed in March 2025

Nothing

Fantastic location. Comfortable bed. Washing machine and dryer in the room was very handy.

Stayed in March 2025

The apartment could not be cooled by the air con unit. The bedroom was very hot. The location is opposite a homeless shelter and we felt very unsafe leaving and arriving to the property.

Sadly not a lot to like. The man on reception very friendly and very helpful.

Stayed in March 2025

The only down sides was the air conditioning as the thermostat's lowest setting was 18C (64.4F) the apartment NEVER GOT CLOSE TO THAT!!! The apartment was constantly between 25C (77F) to 30C (86F), this was very uncomfortable and when we did laundry the temperature went up to 32.2C (90F), I know these temperatures are accurate as I have a thermometer built into my clock and I know it's accurate. We notified James of the problem he said he would report the problem to housekeeping so it could be fixed (this was on 1 one, day 5 nothing), it's the end of our stay and nothing has been done except when we returned from our day out housekeeping had turned on the fan in the bedroom, blowing hot air around a SEALED apartment does not make it any cooler!!! We even left the curtains closed the entire time we were here to keep out the sun and its associated heat. This one thing definitely made our stay uncomfortable and ruined our experience.

Our pre-stay communications with Eric Pao Yu Chou/Ben Ya Kun Cai (manager) were excellent, he was very helpful, we paid for the night before so when we arrived a 8am as the desk opened up we could check in and upon arrival everything was as we planned. Our stay at Quest on Hobson apartment rental was a decent sized 1 bedroom, with a kitchenette, washer & dryer, and a nice bathroom with a very roomy shower. The sitting area was ample, the internet was ok but not fast enough to keep the TV operating properly as it kept kicking us out due to lost connection. The front desk associate James took excellent care of us as well and definitely helped make 5 day stay stay go smoothly. Lastly, our cruise ship was having issues so we could not check-in until 2 so they did let us extend our stay until 2 (for a cost of $95NZD) until it was time to go to our cruise, the price was the price and it helped ease our last day stress of what to do for 4hr’s if we had to check out at 10am.

Stayed in February 2025

Soon as you exit accommodation you’re harassed by homeless people. Not enjoyable part of city.

Stayed in March 2025

Nothing

Good size apartment with great amenities. Fabulous location with a lovely big balcony with a view. Convenience store right next door. Very close to restaurants

Stayed in March 2025