39 Robins Road, 9300 Queenstown, New Zealand
#55 of 88 hotels in Queenstown
Guests' ChoiceBased on 347 hostel reviews
8.0Cleanliness
8.2
Comfort
8.3
Location
8.9
Facilities
8.1
Staff
9.2
Value for money
8.3
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 April 2025
Theresa
United StatesIt is a little far out . At least 20 min walk to city centers
The staff were super helpful, from helping me find a parking spot to recommending eateries
Stayed in April 2025
Reviewed: 27 March 2025
Jianhui
Francedorm rooms are spacious, with cabinets for locking up valuables, clothes hanging area, clean spacious ensuite bathroom
Stayed in February 2025
Reviewed: 14 March 2025
Arnold
United StatesParking is limited, otherwise you're parking across and up Hamilton Road.
Perfectly located to get around Queenstown. Did the Ben Lomond Peak Trail to the summit via the Tiki Trail which starts just down the road from the hostel (only hike I didn't have to drive to). Clean, with a common room more like someone's home than a hostel. Light, charging point and place for small items, plus small curtain, at the head of the bed is a nice touch.
Stayed in February 2025
Reviewed: 28 February 2025
Jenniffer
AustraliaThe wifi wasn’t working properly in my room
It is really close to the CBD
Stayed in February 2025
Reviewed: 18 February 2025
Mizzani
United StatesSome long term rooms lack air conditioning and smell like old sweat.
Loved the multiple kitchens
Stayed in February 2025
Reviewed: 12 February 2025
Kunihiko
JapanIt would be great if Hostel has more parking lace.
Quiet place. Good cooking facility with frige.
Stayed in December 2024
Reviewed: 9 February 2025
Hayley
United KingdomDefinitely need to upgrade on mattress and pillow, flat as a pancake
8min walk to centre of queenstown, free parking (first come basis) big rooms mine had a big ensuite too
Stayed in February 2025
Reviewed: 8 February 2025
Divya
New ZealandThe toilet gets too busy after 9 pm.
The location, bed and cleanliness
Stayed in February 2025
Reviewed: 7 February 2025
Catherine
IrelandReally enjoyed my stay in the Kiwi Backpackers, which was a 5 minute walk to the centre. Bunk beds comfortable, shared spaces clean with good facilities. Staff attentive, it was great to meet like minded people of all ages in the accomodation.
Stayed in January 2025
Reviewed: 4 February 2025
Adam
United StatesShower heads were pretty unacceptable, otherwise good value for the money
Stayed in February 2025
Reviewed: 3 February 2025
Céline
FranceThe horrible mattress: do something!! Number of toilets/ showers compared to the number of guests The fridges uncleaned for too much time
The staff, the location, the vibes, the number of kitchens, space enough in the small dorm
Stayed in January 2025
Reviewed: 3 February 2025
Adam
United KingdomThe staff were super friendly, helpful and good at cleaning. The hostel offered activities on an evening, we joined in with the outdoor yoga which was a great experience overlooking the mountains. The hostel had 3 kitchens and plenty of fridge and food storage. The location was a short walk from the centre of Queenstown.
Stayed in January 2025
Reviewed: 3 February 2025
Maruska
United KingdomSeriously? Nothing!
Bunk/cabin beds were comfortable with individual charging points and a lamp, plus a curtain for added privacy. The staff were lovely (thanks to Amelia for your advice), plus free yoga with the lovely Sophie! Kitchen was spotless and well-equipped. The vibe was chilled and friendly, and the hostel is located with a short walk into town, and there is the Ramon-factor! Loved my two nights there.
Stayed in January 2025
Reviewed: 2 February 2025
Leonor
PolandThere are very few toilets/showers, which means you might need to wait for over an hour to use it while controlling who is in an out
Stayed in January 2025
Reviewed: 29 January 2025
Leilani
AustraliaI think the price could have been lower for what it was, but otherwise I enjoyed my stay.
The bathrooms and kitchens were super clean because the long-term stayers clean them daily, which is much appreciated. Everyone cleans up after themselves and there is a nice atmosphere. I really like that everyone got a big locker under their bed. There were some free activities too Location is great - 10 min from the centre of town/beach and 3 min from a supermarket.
Stayed in January 2025
Reviewed: 26 January 2025
Ramona
GermanyThey do have a couple parking spots but only like 4 so parking can be a bit tricky.
It has an amazing location with only a couple minutes walk into the town centre. Beds are quite comfortable and have little curtains. The showers are clean although the water pressure could be better.
Stayed in January 2025
Reviewed: 23 January 2025
Saara
FinlandAmazing people!
Stayed in January 2025
Reviewed: 17 January 2025
Jo
New ZealandLocation Room setup Facilities
Stayed in January 2025
Reviewed: 15 January 2025
Deborah
United KingdomThank goodness I had help with the stairs as my bag was a bit unmanageable.
Not sure if it was done on purpose but enjoyed the fact that the people I shared with were older travellers like me. Location was great and facilities were kept clean. My request for a lower bunk was honoured; very grateful.
Stayed in January 2025
Reviewed: 21 December 2024
Eva
GermanyThe main inconvenience was the wait for the bathroom. On our floor there was one bathroom and it was almost always in use. There was one other bathroom and extra toilet on the groundfloor, but that does not seem enough in my eyes for a fully booked hostel with several dorm rooms and a few privates. Queenstown is a pricy destination, but for 90 EUR a night I expected not having to wait for the bathroom that much. Afterwards we stayed in Te Anau and got much more bang for much less buck, including a room which shared the bathroom with only one other private. The wifi worked, but requested a sign in every time.
There were a lot of positives, from the friendly check-in with swan towels on the bed to the nice private room with balcony.
Stayed in December 2024
Reviewed: 3 December 2024
Jycchang
New Zealandgreat value for a short stay.
Stayed in September 2024
Reviewed: 1 December 2024
Madison
CanadaFridges and freezers needed to be cleaned out more often, freezer downstairs no longer works and not sure how long it's been like that but I opened it and it stunk so bad from the rotten food in it. Also wish the curtains went all the way to the end of the bed but it did the trick.
Beds, storage and rooms were great! Staff were excellent! It is the perfect walking distance into town and to everything Queenstown, I enjoyed my stay!
Stayed in November 2024
Reviewed: 30 November 2024
Alexandra
CanadaLimited number of bathrooms/showers and best to do laundry at the laundromat down the road.
Super friendly and clean hostel. Lots of things going on but easy to find a spot to chill too. The beds have mini privacy curtains on them that are about 1/3 of the bed so you get a bit of personal space. Little reading light and 2 outlets. Good sized under bed luggage lockers.
Stayed in November 2024
Reviewed: 28 November 2024
Deborah
ThailandIt was good for a backpackers
Location fabulous, very clean and friendly staff . They evolved me in movie night and bingo 👍💕
Stayed in November 2024
Santa Ponsa, Spain
Rio de Janeiro, Brazil
Gold Coast, Australia
Bangkok, Thailand
Amsterdam, Netherlands
Carbonia, Italy
Kielce, Poland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content